Hotel con colazione inclusa a Legaspi

Il personale di questo hotel era incredibilmente accogliente e utile per tutta la nostra permanenza. Le camere erano immacolate e molto comode. Ci piaceva anche il delizioso colazione e la comoda posizione vicino alle principali attrazioni.

This hotel prides as a “4- star” hotel in Legazpi City however it needs to improve in so many areas. Almost everything is purely business, taking every opportunities to make profit rather than delivering seamless guest experience. The only saving grace is the staff for their hospitality mindset. FO Raymark, Cora or Nora, Concierge guy, housekeeping and guards were all customer focused except for the night duty lady(I didn’t manage to get the name) who went all by the book. If not for most of the staff who were always nice and welcoming, it would’ve been 0 star. Pros: 1. View 2. Most staff are customer-focused Cons: 1. Rooms are not properly cleaned. Yellowish toilet, dirty shower room grouting, musky smelled room carpet, blood stained blanket insert, hard pillows, general cleanliness 2. Breakfast- totally let down. Only had breakfast 2 times during our stay. 1st- buffet breakfast served but very limited option. 2nd- plated bfast- again limited option. It is best to have breakfast from carenderia. 3. Corkage fee for outside food brought in to room- another profit opportunity. I was not charged after talking to the staff how corkage fee should work. 4. Charge for almost every extra item.- P50 for extra pillow, P75/extra pair of slippers, P50/btl of extra water. If you are charging high on your room rate these extra items should already been free. Paid P33K for 4 nights. 5. Restaurant- inquired for lunch on our last day but shocked to know that only available is chicken and pasta. Staff however offered coffee and pastries are also available. 6. Corridor carpet needs dire cleaning. It smelled urine!! Placing air freshener is not the solution 7. With covid still on the rise, cleaning and hygiene must be on top. Housekeeper are not using any cleaning chemicals when cleaning the room. Observed this for 2 different occasions from 2 different housekeepers. 8. Room carpet is not vacuumed. Housekeeper only uses broom and dustpan. Overall, the management should review most of the policies if they want to standout or better pose as 1 star hotel.

L'Hotel Marison ha superato le mie aspettative in ogni modo. Con la sua posizione migliore, comodi alloggi, eccellenti servizi, delizioso cibo e servizio eccezionale, è la scelta perfetta per i viaggiatori che cercano un'esperienza inoltrabile. Raccomando al massimo l'Hotel Marison a chiunque!

Il servizio era buono come sempre un buon personale amichevole l'unica cosa che deve cambiare è il tostapane al colazione per mettere in modo sbagliato è ****ed bisogno di gettare nel bin e l'acquisto di un nuovo più veloce ci vuole fino a mezz'ora per calciare una tazza

Abbiamo prenotato questo hotel per 1 notte di soggiorno a Legaspi City. Oppun controllare la reception chiede 300 pesos per protocollo hotel non so per cosa ma non è indicato nella prenotazione e prenotiamo due camere per cui abbiamo pagato 600 centesimi pesos. La camera è così pulita l'unico problema è che non c'è chiusura sul bagno, il bidet non funziona bene anche il riscaldamento. Ma per qualcuno che cerca un hotel più economico questo hotel è ok per un solo soggiorno notturno per rilassarsi in generale è buono per me.

Se il bilancio è limitato, questo hotel è una buona scelta.La posizione è al terzo piano di Embarcadero de Legazpi, l'hotel Ellis offre un letto molto comodo.Puoi farti dormire tranquillo un giorno di notte.Il prezzo dell'hotel è molto economico rispetto all'hotel vicino. La stanza è un po'piccola, ma è ancora abbastanza pulita.Le esigenze fondamentali, come il ristorante, i negozi (per evitare che la farmacia) sono tutti a terra.

Per celebrare il primo anniversario del matrimonio, ho prenotato una suite qui e ho soggiornato una notte.La stanza è molto piccola, almeno come suite.Mio marito loda il loro letto molto comodo.La colazione di autobus è semplice, ma anche apprezzata.Il personale di servizio dell'hotel è molto amichevole. La faccia della porta dell'hotel è molto alta.Tutto è buono, tranne che non so da dove improvvisamente si sono nascosti insetti, si sono inginocchiati con le pareti al tetto e poi sono entrati in un isolato sopra.

This was our first time staying at Emerald Boutique Hotel (EBH). This was our experience… We had originally booked a place to stay via airbnb. However, upon arrival, the place was nothing like the description. So, we didn’t even have to think twice about not staying there. That will have its own review. Getting back to our experience at EBH. Upon our arrival we were greeted with a smile by France. We inquired about a room and was told that they were booked for the night. However, she was kind enough to double check and see if all of the expected guests had arrived. After much effort, she was finally able to accommodate us for the night at the third floor but reserve a second floor for us since my father has a difficulty in climbing stairs. The following day, we were able to transfer to the second floor as promised. A day later after breakfast, we were fortunate enough to meet the hotel’s owner and general manager. Apparently the owner overheard the conversations that we had the night before and wanted to help us. We informed, Mr. Noel and Mr. Leo that we need an accommodations for about 30 days maybe even longer but was informed that we could only stay for only one night since all the rooms are booked. However, we didn’t want to move since we really like the hotel and it is near to some of the offices that we need to go to. After a few more conversations with the owner and the hotel’s general manager, we were told to go to our room and to just relax amd that they will take care of things and will give us an update asap or no later than by close of business. After a few hours, Mr. Leo personally came up to our room to give us the great news that we don’t need to worry and that we can stay in our room. We did receive a call from the front desk in the latter part of the day due to some miscommunications between the staff. I reached out to Mr. Leo to inform him of the situation and he took immediate action to resolve the situation and promised me that such issues would not happen again. Emerald Boutique Hotel is a hidden secret hotel. The service is top notch. The room attendants are on point. The food, I don’t even know where to begin. Let’s just say that I have probably gained a few pounds just from my few days stay thus far. Mr. Renz is also there to assist you if you have any questions. If you’re looking for a five star experience and still want to save money to be able to do other things, look no more. Book your stay at the Emerald Boutique Hotel. What’s nearby: -The Capital building -Laundry facility -Small convenience store -7/11 -Robinsons supermarket -Mr Biggs -Jollibee -Mang Inasal There you have it…what are you waiting for, book your stay now! Sincerely, Tony Boy

Excellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.

Il mio recente soggiorno all'Hotel Lotus Blu mi ha deluso profondamente. L'assenza di servizi essenziali, tra cui una palestra e una piscina, è stato un notevole svantaggio. Inoltre, la qualità del colazione era subordinata e non soddisfaceva le aspettative. Il prezzo che ho pagato, il valore del denaro era molto lontano da giusto; aggiunto alla mia insoddisfazione, l'hotel non ha potuto effettuare un check-out tardivo senza alcun costo aggiuntivo, nonostante la costruzione in corso sul secondo piano. E' stato deludente che l'hotel non abbia fatto alcun sforzo per offrire un check-out gratuito tardivo o per compensare le disturbi causati dalla costruzione. Inoltre, in quanto ospite che spesso si ferma presto e torna molto tardi a notte a causa degli impegni commerciali, mi auguravo che l'hotel avesse un approccio più comprensivo e più accogliente. Tenuto conto della mancanza di servizi, del mancato colazione, dei prezzi sleali, dell'inflexibilità con i check-out tardivi e del mancato soddisfacimento delle mie esigenze specifiche, ho deciso che non sarò in futuro a ritornare all'Hotel Lotus Blu - Signor Presidente, signore.