Hotel Madrid Las Palmas

Ho prenotato per mia moglie e sua sorella con la mia piccola figlia (9 anni) sono arrivati ​​alle 2 di notte si sono ritrovati in una zona buia e remota...grande sorpresa l'hotel è chiuso e nessuna possibilità di accesso, hanno bussato alla porta e nessuno ha risposto e sono partiti per cercare un altro hotel alle 3 del mattino... una notte che non dimenticheranno mai. Abbiamo richiesto un rimborso. Dicono che non rimborsa...intuiamo la truffa e mettiamo la nostra situazione nelle vostre mani.

Posizione perfetta e soggiorno perfetto in una stanza meravigliosa (n. 3), un grande bagno moderno, mobili bellissimi e un piccolo balcone. Vorrei un bollitore e delle tazze, un bicchiere da vino e un apribottiglie in camera... Bei ristoranti proprio sulla porta di casa...

It is all about the location here. Right on a very popular square and very close to all the historical sites. It may be a little noisy but that is to be expected. Our room was very small but functional and had a great view over the square. I would not go for an internal room unless you are on a very small budget. We stayed here 3 nights which was enough. The breakfast was very basic and you can pay 8 euro on the day if you want. It might be better to go to the market for breakfast as that is open early. We hired a car after our stay to travel round the island. Picking up from the airport - easy as the bus service is fantastic all around the city and island. Staff at weekend are friendly.

The historical building is beautiful, which adds to the travesty of what they have done with the place. Our room was on the second floor facing the square. There was no insulation, or soundproofing and we were given only one blanket to share. As a result I caught a cold from the draft from the window and because the yelling from the street and the pungent smell of urine kept us awake. The following day we asked for another blanket, which we got, but we were kept awake between 3-6 AM by manic chatter from upstairs, but at least we had two blankents. They only clean the rooms every second day and after the cleaning we still had to ask for toilet paper, which the had neglected to provide us with. They also promptly removed the spare blanket that we had asked for. God knows why? The breakfast was the most dismal thing I’ve seen: bad coffee, a bit of bread and cheese, some cuts of meat yoghurt snd cereal. This was only overshadowed by the absolute lack of style in furnishing a historical building with Ikea-style furniture and cheap sliding doors. There should be laws against that type of thing. At least the man at the reception was nice, but that doesn’t account for much. I sincerely hope nobody else makes the mistake of booking this hotel. It’s not worth it.

Excellent restaurant. The food was amazing! We didn't stay here but stopped off here on the way back from visiting the cathedral and the house of Christopher Columbus. The outside tables were thankfully in the shade. The staff were very helpful. Would thoroughly recommend eating here.

Lovely quaint hotel in the historic part of Grancanaria. I would 100% stay here again. The staff were so friendly and although basic it’s a great hotel. The only negatives were that because there is no air con we had the windows open at night and it’s a very noisy area. If you are used to the hustle and bustle it would be fine, but being a country boy like me it was very noisy. However that said I would come back for a couple of night as a maximum at a time