Hotel con colazione inclusa a Lapu-Lapu

What an underwhelming experience staying at Movenpick Mactan. I had two reasons for booking at Movenpick after reviewing their website. I am a member of the loyalty program that Movenpick is associated. It wasn't until after I booked that I found out that the ACCOR Live Limitless loyalty program did not apply to this particular Movenpick hotel. My wife and I were celebrating our birthdays as well as wedding anniversary so when I saw the Ibiza facility on the website we were excited that this would be a celebration/vacation to remember. We soon found out after arrival that the Ibiza precinct had been damaged in a typhoon 3 YEARS AGO (2021) and had not reopened. I questioned an executive about the possible misleading information on the website and was told that it takes about 1 year to remove it from the website (really????) and another year to have it uploaded again so it was left there offering an experience that wasn't there. The breakfast buffet was very good and the staff at all outlets were friendly helpful and very courteous. The same cannot be said of the snacks (spring rolls) near the pool that were served overcooked. The club sandwiches were delicious. Our anniversary dinner Crispy Pata and Pochero were bland and not up to what we would expect from a five star hotel kitchen. It was an underwhelming experience. If you want filipino food then walk to the entrance and diagonally opposite is the Morning Glory restaurant which we visited and enjoyed a delicious array of filipino cuisine.

We booked two rooms and we were only able to get one room when we checked in and the other room an hour and a half after! We followed up multiple times and complained about how the room wasn’t ready when it’s already the check-in time. They told us that the staff was already on the way up to bring the key card for the other room yet it took a long time (given the fact that the rooms were just at the second floor, above the lobby) when we followed up for the third time, we were told that the card was being brought from the main wing that’s why it’s taking so long like? we literally got the key card from our first room on the front desk lobby below our floor (ocean wing). They are also very strict about the room capacity that you have to pay 3k plus to pay for an extra person unlike other four-five star hotels. The room was also dusty, my boyfriend kept sneezing non-stop when we went in the room and had to take anti-histamine. Facilities were great though.

Mixed Experience at Maribago Blue Waters Maribago Blue Waters has always held a special place in our hearts, as we’ve loved coming here since we were kids. However, during our recent stay, we noticed some areas that could use improvement. While the more expensive rooms are definitely worth the price, the deluxe rooms at 7k don’t quite live up to expectations. They feel outdated, like they haven’t been updated in 20 years. The restaurant and spa are also quite pricey, especially the spa, which felt a bit too expensive for what it offers. During weekends, the resort can get pretty crowded, likely due to the number of walk-in guests. However, the staff are super friendly and always make you feel welcome. One highlight of our stay was the amazing breakfast, offering a great variety from local Filipino favorites to international dishes. We especially loved the guy selling ”taho”—it brought back some wonderful childhood memories! While we still have a soft spot for Maribago Blue Waters, it feels like some things need improvement to live up to the resort’s reputation.

Plantation Bay is again my favorite hotel on Mactan. I was there August of 22, January of this year and just finished a stay in May. Here are some things to consider about Plantation Bay: - It’s the only large Filipino owned resort on Mactan and they must treat there staff incredibly well because everyone I spoke with has worked there 10+years - unlike other resorts they have a no tipping policy - The large salt water lagoons are beautiful and large enough that they never feel crowded - Plantation Bay offers a variety of food options for every taste - They have a wide variety of on site activities and offer multiple excursions outside the resort for reasonable prices To be fair there were a couple of things that could improve but those are minor - The beach towels need to be replaced. The bathroom towels are great but the beach towels were old and thin - During busy periods when you call bell service or guest relations the phone just rings with no answer. Overall though, this is the best place to stay on Mactan. Great service, unique activities, great staff, and some of the best swimming pools anywhere Here are some tips: - if you are not traveling with kids, the waters edge rooms are amazing. You can step from your deck directly into the lagoon - Consider the Route 66 Diner for breakfast. Good food and never crowded -A romantic dinner at Palermo’s is a great option on site - I paid the extra $50 to have a car drop us off and pick us up at our room and it was definitely worth it. You get checked in/out at your room saving time Highly recommend this great hotel

Here’s a more detailed and broader version of your review: ”The hotel provides an incredible sunset view, perfect for unwinding after a long day. The staff are exceptionally friendly, accommodating, and responsive to any requests, making the stay even more enjoyable. The property is well-maintained, with clean and tidy rooms that are inviting and comfortable. There’s a pleasant, fresh scent throughout the hotel, adding to the overall positive atmosphere. A highly recommended place for a relaxing stay!”

La piscina è così bella e guaritrice e buona a giocare! La pizza che mangi nella piscina è anche deliziosa. E il personale è molto amichevole. Il servizio che ti porta al lobby con una carrozza da golf è buono. 👍👍 Kimchi Jeon è deliziosa per il colazione. ㅋㅋㅋ Il menu diverso da Kimchi Jeon è normale, quindi puoi solo sperimentarlo per un giorno o due. Lo consiglio. In generale, è stato un soggiorno soddisfacente e sono disposto a visitare di nuovo la prossima volta che visito Cebu.

We arrived at 1:30 pm at the front desk of the hotel with my American friends. I booked all the hotel rooms, all paid sometime in Oct. ‘24. The front desk told us we had No rooms . I asked why? I dhowed them the confirmation, your e mail to me…all proof. They told me No payment from you was received by the hotel. I said why would that happened? They said they do not know. And told us flatly that they cannot contact you , the responsibility of contacting ang solving our problem is on me. I said, be reasonable. Trip.com  whatever it is , is your partner in this. I cannot be the victim of whatevrr stupidity that happened. I m paid thats all. Its good a young man intervened and helped solve the problem. I was so furious i would like to kick the desk.  Sfter a long stand off, finally it was found out that you did not make any payment to JPark.  A company like yours, which does not pay, and hotel like JPark which i feel only think of their interest , the result is a victim like me, innocent yet delayed for hours in our use of the hotel room we paid for in advance. I almost turned violent because of what you did. My American and filipino friends could not believe what they are witnessing and experiencing. They can observe my frustration and embarrassment. Finally at a few minutes before 4:00 pm , we got our room. I will never deal with Trip. Com again and will not visit JPark again.  This is Dr Alfredo Valera

Great place to stay with your loved ones. Staff are friendly and accomodating plus they are always smiling. The Salt Restaurant made us feel like they are always there to attend to our needs. Very Good people around. Front desk is available 24/7 and that’s awesome! Thank you for the great stay BE! Will surely be back soon!

Hotel fantastico con personale incredibilmente utile! Tutti sono così benvenuti e amichevoli! Tutto è fornito per voi, quindi non c'è bisogno di viaggiare fuori dal resort :)

Anche se la nostra camera era un po' vecchia, ci piaceva il giardino e l'ambiente rilassante. Inizialmente prenotava una notte a Bluewater, ma erano completamente prenotate, quindi prenotavamo qui. Anche se Bluewater ha una migliore spiaggia e piscina, i sabbi bianchi sono sicuramente più rilassanti.