Lào Cai: hotel con bar

i and my customers had been to stay day use here for 3 hours, the women of receptionist and a waitress at Cat Cat bar work at morning shift ( 25/01 ) were very friendly and pretty they’re warmly welcome us. + More specially Ms Thu was nice, helpful us and brought us to the car i not stay here for long time but i very appreciate about the staffs, just a little sad i don’t know the hotel don’t have bellman or they didn’t take care for our luggages, despite miss Thu she was try to help us but she is a women, the luggages big so i have bring by myself.

If the Sapaly Express Train service we faced was anything to go by, re-consider before deciding to stay here. In our group were guests in their late 80's. Prior to boarding the train at Ga Lao Cai, I asked for a stool to make it easier for them. I knew I had to make myself clear in English, but it wasn't the staffs' lack of command of the language. The staff I spoke to was actually uninterested in what I said, and even rude. His female colleague gave her name as Nguyen Thi [?] and she ignored my request too. Back in 2010, I faced the same issue, but the Victoria Sapa staff at least responded to my request. Perhaps, service, since the pandemic savaged the tourism industry the past three years, has gone to the dogs. But I feel sad for Vietnam's tourism sector, if the attitude of these Sapaly employees represents that of the industry in general. [I wrote a 3-star review of Sapaly Express Train, voicing my criticism. It was the only review there. At the time of submitting my latest review, the Sapaly Express Train listing has been taken down.]