Hotel con piscina a Lansing

Before I truly get into the negative of this deplorable establishment I do want to note that all the staff aside from the ones mentioned below are truly amazing. I have never encountered such upbeat, customer service focused, friendly staff who will surely put a smile on your face. However, this is the end of the positive review that I have to offer. I had been staying at this location since Thursday, July 14th 2022 and had extended my stay up until Sunday the 17th. Sunday morning I left in the morning to run some errands. Shortly after I left I went onto Priceline.com to extend my stay (1050 am). My payment was accepted and I received my confirmation number (117-591-275-18). At almost 1:00 pm I had two missed calls from the hotel. I returned the phone call and spoke with Erica at the front desk. She stated that I needed to stop by the front desk to sign my new paperwork. I advised her that I was over 20 minutes away but heading back currently. Erica informed me that it was okay, not to hurry just stop in when I returned. Within half an hour I received a phone call from my fiance who was at the hotel stating that Erica as well another female staff member had just come to the room and told her that I had NOT paid for the room and that no payment was received from Priceline. Erica also stated that since I had not signed my new paperwork by 1200 her manager advised her that we would not be allowed to stay and needed to exit the property immediately. My fiance and her 3 sons who were there to spend the day with us had to pack up all of our belongings and wait in the parking lot for me to return to the property. I also want to note that when then women came to the hotel room my fiance stepped out of the room and Erica was standing across from her while the second woman was pressed against the wall next to the door as if she was waiting to jump her as she exited the room. Both women were laughing and seemed to enjoy telling her to leave. When I returned to the hotel I called Priceline to try get clarification on why the hotel had not been sent the payment. The representative I spoke with informed me that the payment had in fact received by the hotel before 1100 am. He then attempted to call the hotel however there was no answer. I went to front desk where Erica clearly had the phone off the hook and returned it to its base once I entered. She told me that she never said she didn't get a payment it was an issue of me not signing the new paperwork prior to noon. I asked her if that was the case why did you contact me an hour after deadline and I had never been advised of this when I renewed the room the days prior. Priceline called again and did speak to Erica once she replaced the phone on the hook. After he spoke to her he then called me and informed me that Priceline would be refunding my money however the situation with the front desk was very abnormal and he had never encountered a situation like this before. I was now out the payment for the room f

Sì, sono rimasto qui per una notte.Sono arrivato alle 1:00. L'hotel ha organizzato un'auto gratuita per prendere me all'aeroporto. Devi chiamare in anticipo 2-3 giorno. La mia gente è molto armoniosa. Anche se il volo è tardi circa vent' minuti, ha aspettato con pazienza. Quando sono arrivato all'hotel, mi aiuteranno a gestire il soggiorno. La stanza è comoda e pulita. La stanza è condizionata, quindi puoi regolare la temperatura della stanza appropriata. La cucina è molto piena, con caffè, zucchero e sacchetto di tè. Mi sono lasciato presto, ho portato il mio bagaglio in una reception. Quando sono tornato, mi hanno anche usato il bagno pubblico e mi hanno mandato all'aeroporto gratuitamente.

With a stay at Courtyard by Marriott Lansing Downtown, you'll be centrally located in Lansing, steps from Jackson Field and within a 5-minute walk of Lansing Center. This hotel is 0.5 mi (0.8 km) from Michigan State Capitol and 1.9 mi (3 km) from Potter Park Zoo.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services. This hotel also features a communal living room and a ballroom.You can enjoy a meal at Bistro serving the guests of Courtyard by Marriott Lansing Downtown, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lansing? This hotel has 1808 square feet (168 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 122 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

I love Red Roof. I travel extensively with my dogs and Red Roof has always fit my needs and budget in the past. This location just didn't live up to it. When I made my reservation I requested a ground floor room. When I checked in I was told they had only a single ground floor room but the TV was not working. I figured I would only be using the room to sleep anyway so I accepted it. The front desk staff was very nice and did offer me a small discount for the broken TV. I went to the room (112) and was not able to get the door open, although the light turned green when I scanned the key. I returned to the office for help. They came to the room to show me that the handle sticks and I had to wrench it all the way up and push hard in the short time the light was green. So every single time I needed to enter my room, I had to use both hands to wrench the handle up and to the left and throw my body weight against the door at the same time to get into my room. Often I had to make several attempts to do it correctly. This was a huge hassle especially with having my hands full with dinner or two dogs and trying to get into my room. Also, I woke up on the next morning and realized wires were sticking out of the wall where the smoke detector should be. It was simply missing. I had another problem with the deadbolt popping out while I had the door open and I was unable to move it back in to close the door. I called the front desk and the clerk came to my room to help me with it. Again, the staff was exceptional. She showed me how to release it from the inside by working the handle up and down rather than using the deadbolt lever to move it. She offered to relocate me to a room on the second floor but advised me the TV was also broken in the replacement room. I had no interest in hauling all my things and two dogs upstairs to another room so I just stayed in 112. There was no coffee in the room and when I went to the lobby in the morning the large pot was empty. There was no breakfast included. Pros: The bed was comfortable and clean. Nice cold refrigerator. Microwave in the room. No idea if it worked. I didn't use it. I'm assuming it works and it's nice to have one in a room. Hot water in the shower. Great, convenient location. Safe area. Very responsive and pleasant front desk clerks. Very quiet in the room even with a fully booked hotel. Cons: Faulty door latches and sticky door (This was a HUGE issue for me to literally fight with my door every time I entered the room.) Missing smoke detector. Broken TV. No stopper in the bathroom to allow me to soak in the tub. Shower water pressure was low.. No coffee in room. No breakfast. $94 a night AFTER discount. Hair on the shower walls when I went to take a shower. The hotel is in a great location but next time I'll stay elsewhere. Any one of the above issues would be an annoyance, but dealing with all of these issues in one stay just points to poor maintenance and management. The door, smoke detector and d

Il bar era chiuso, la piscina era chiusa, la sala pesante era chiusa, perche'stava ancora cova. Lo prendevano troppo lontano. Le camere erano pulite, i lavoratori erano molto gentili.