Hotel vicino a Grant, Chicago

The free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating. There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm. There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.

La stanza è molto più piccola di Kayong vicino alla strada (in quel momento, quando l'hotel era pronto a pensare di poter andare meno sul ponte) La stanza è piccola e delicata, il servizio è ancora buono, la posizione geografica è eccellente C'è un Starbuck 711 Smash Burger vicino.

Ottimo albergo in zona eccezionale, pulizia curata e personale gentile.

L'hotel vanta un'ottima posizione su Michigan Avenue, vicino alla Trump Tower. Le strutture sono eccellenti, il servizio è eccellente, la colazione è abbondante e il personale è attento e cordiale. La zona circostante è sicura e ci sono diversi supermercati nelle vicinanze, il che lo rende molto comodo. Altamente raccomandato.

I booked to stay for just one night between my flights. The airport shuttle was very reliable. I wish I had known that if I requested, they would pick me up at terminal 5, but I walked to terminal 2 without knowing this. Their shuttle service operates 24 hours, every 45 minutes. The hotel is within walking distance to a metro station, so I took a quick trip to downtown. I booked this hotel just for its location and I was not disappointed. One thing, the room is not soundproof. Air conditioner was very loud I ended up turning it off, but the noise from the planes were pretty big as well. I could hear what the couple next door was doing at night very clearly. If you’re traveling with kids, that’s really something you should keep in mind. Also, every time the people next door opened their doors, I could hear them so clearly to the point it sounded like they were opening mine. I feared for my life every time they went in and out of their room. Honestly, that goes away if you wear your earplugs, which I did not have at the time. If this wouldn’t bother you, you’d be more than fine staying here.

We booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.

La stanza non è grande, la decorazione è in effetti lo stile di accoglienza nazionale, non lo standard popolare negli Stati Uniti.Non c'è microonde nella stanza, il cassaforte non può essere utilizzato, le batterie sono prodotte, e Wifi a volte non è.Il rapporto prezzo non è alto. La posizione è eccellente nella zona d'oro della strada cinese. L'ascensore deve essere protetto da Kaan. La cameriera della ricetta, signora Liu, è seriamente responsabile del lavoro e lodela!

Ho apprezzato il mio soggiorno di 5 notti, la posizione è eccellente, a pochi passi da negozi e ristoranti ed è facilmente raggiungibile con i mezzi pubblici. Il personale dell'hotel è stato cordiale e ha risposto immediatamente a ogni richiesta. Ho apprezzato la cucina spaziosa e ben attrezzata, così come la palestra e la lavanderia in loco. La camera non era perfettamente pulita, ma niente di preoccupante.

My Honest Experience After Reading Negative Reviews I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised. The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website. One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed. Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming. The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly. Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper. Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises. I’m very grateful for the pleasant stay and would return again.

Ottima pulizia, servizio e posizione.  Consiglio vivamente