Hotel vicino a Centro commerciale UD Town, Udon Thani

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Inizialmente, l'hotel ha prenotato la tipologia di camera sbagliata, ma l'inglese del cameriere era ok Dopo aver comunicato per 2 ore e averlo segnalato al servizio clienti di Trip, il servizio clienti di Trip ha risolto con successo il problema della camera sbagliata , anche se era inefficace. La stanza era ordinata e pulita, il tempo di pulizia nel pomeriggio è un po' lungo, potrebbe volerci un po' più di tempo per riordinare quando torni dopo essere uscito.

The room is big, clean. The bed is also big. The toilet is very clean. It is hard to get a clean room with a cheap price. On this stay, the water heater doesn't work. I told the staff to fix it. They were so nice with service mind. After trying several times, the machine still doesn't work. The owner provided me another room which they had checked the water heater machine. All staff here have a service mind. However, the new room that I got smelled cigarette a little bit. Overall, I like this hotel.

L'hotel era vicino a tutti i centri commerciali e il mercato notturno vicino.Le camere sono sul lato piccolo ma bel letto e molto pulito il balcone piccolo si può fumare su di esso.C'è un negozio di caffè e massaggio vicino e un mercato Fowler vicino alla porta ci sono ATM 20m away.There's a motor bike hire near by called happy motor bike you hire most kind motor bikes and not expensive.There's some nice English food restaurants nearby with British and Thai menu not to expensive.

Al primo piano si trovano un panificio e un bar-ristorante, che rappresentano il fulcro dell'hotel. È pulito e il cibo è delizioso, ma c'è una cosa deludente. Sembrano essere a corto di personale e il personale è sopraffatto. Sono andato verso l'una di pomeriggio per pranzo, in parte colpa mia, ma ho dovuto aspettare 15 minuti per fare il check-in. Non c'era alcuna cordialità. Le rughe verticali tra le sopracciglia erano deludenti.

La stanza era buona, la camera era pulita, il letto era comodo, la caldaia d'acqua nella stanza, 2 bottiglie d'acqua ogni giorno, una piccola mini frigo e un'unità di aria condizionata. Buona posizione -- una semplice passeggiata a/dalla terminale 2 e un po' più lontano dal centro commerciale. Molti caffè, ristoranti e bar in questa zona generale. I proprietari possiedono anche il ristorante indiano di Primani lungo la strada (buona cena, chiusa lunedì). Vicino è la stazione ferroviaria Udon e la città UD (con un supermercato di Lotus di dimensioni piene, molti ristoranti alimentari veloci occidentali, e una varietà di negozi).

We stay here fairly regularly, the standard rooms are so so, very basic with very little in the room. The suites are better equipped. Parking is a bit tight and limited spaces. Plenty of bars nearby and the noise doesn't generally disturb us. Also restaurants nearby and Central Plaza less than 10 minutes walk.

We came as family and booked our rooms (2 rooms with king bed) through trip.com. The hotel is quite relatively new and clean. However the service needs some improvements. When we got to the hotel, we asked if we could have our rooms near by each other as we travelled with small kids. The front desk told us that they are full and only have twin bed room which is connecting to the one bed room. However, we asked if the twins bed could be put together and if the hotel can use the blanket to over the bed so that the separation is covered and easy to sleep, but they said no they can only push the beds together and that was it. To us that was not helpful in my view. They can at least offer extra blanket which we can do it ourselves. We got one room on 3rd and one on 5th floor. We found that the hallway of the 5th floor had very strong smell (not sure what it was, but it smelled very strong like some sort of chemical). When reported to the front desk, she noted, but nothing seemed to happened as we could still smell it on the second day. The room on the 3rd floor (318) the AC was leaking and the water was all over the floor. Our son was running and almost fall over, but luckily he held on the wall and didn't tip over. We called the hotel and asked if they can send someone. The hotel staff came and fixed it, but still the AC still leaked the next day (see photos). I also asked the mechanic to check the smell on the 5th floor. It seemed what they did was to spray it with some air freshener to cover the smell. So i finally asked if we could move to the same floor even if it was a twin-beds room. It would be good if the hotel guard could help their guests when driving out to the street as sometimes when the cars are parked near the exit/entrance, we couldn't see the car coming very well, and this could be a road safety issue. Also when there is a heavy traffic, the hotel guard could help their guests to get in and out by stopping the car or asking the car to not block the entrance/exit. I found that the housekeepers were the most helpful staff at this hotel. They were genuinely kind and helpful. I wish the front desk could be a bit more genuine (without giving their guests the 'look”, but instead offer some support and help or alternatives. We want express our thanks to the housekeeper and the mechanic for their helpful service throughout our stay despite the issues that we faced during our stay.

La camera era di dimensioni accettabili, ma l'illuminazione era scarsa e non molto luminosa. La stanza sembrava piuttosto vecchia, come se fosse stata appena ristrutturata, e aveva un leggero odore di muffa. L'interno sembrava pulito, ma il balcone era molto sporco, con escrementi di uccelli e un aspetto poco invitante. Siamo stati qui per 3 giorni e 2 notti. Il personale non è stato molto attento. Abbiamo chiesto loro di controllare l'aria condizionata il secondo giorno perché la prima notte faceva troppo caldo perché non l'avevamo regolata. Non sono venuti a ripararla, quindi abbiamo dovuto farlo noi. Il giorno dopo non c'era il servizio di pulizia; hanno solo lasciato due bottiglie d'acqua fuori dalla stanza. Apprezzerei un servizio più attento per i nostri ospiti.

I had such a wonderful stay here for my birthday! I spent two nights at the hotel, and everything made the celebration feel extra special. The staff were incredibly warm and attentive, always making sure I was comfortable and well taken care of. The room was clean, cozy, and perfect for relaxing, and the atmosphere of the hotel made the whole experience even more memorable. I truly appreciated the little details that made my birthday feel celebrated. Thank you for making my stay so enjoyable—I’ll definitely be coming back and recommending this place to others!