Hotel vicino a Mercato Santisuk, Hat Yai

Small hotel in a convenient location with restaurants nearby and a nice café inside. Parking is limited. The staff were helpful and friendly. The room was not very soundproof, so we could hear emergency vehicles from the nearby hospital at night. The pool is small, better for kids, and not very clean. Overall, good value for the price.

Uno dei migliori resort in cui abbiamo mai soggiornato. Adoro l'ambiente. Camera pulita e accogliente. I bambini adorano la jacuzzi.

L'hotel è stato recentemente ristrutturato e tutto è pulito. Molto vicino al centro di Hatyai e al Makro. Mi piacerebbe tornarci!

I checked out from the hotel some time after 8am, and upon inspection of the room, their housekeeper and front desk accused us of stealing their one of pool towels. On the first day of our stay, they had indeed provided 2 pool towels, which we had used and had been taken by their housekeeper during housekeeping. However, they only provided 1 pool towel yesterday, but we did not request any extra since only one of our members went swimming. In the end, they charged us 350 baht for stealing/losing their pool towel, even though they did not provide the complete set of 2 in the first place. Before I checked out, I also witnessed the group in front of me who were also accused of stealing their towel, which they were charged 100 baht. The group insisted that they had even brought their own towels and never used the hotel’s, but were nevertheless forced to pay the compensation fee even because we had no proof that the housekeeping did not provide the complete set in the first place. I strongly suspect that we were being scammed by the hotel staff on this, because this is a relatively decent and nicer hotel, and proper guests were staying here. There’s absolutely no reason for any of us to be stealing their towels. If I couldn’t even afford a towel, I would not be staying here at all. And if it had only been us falling victim to this, my suspicions would not have been this strong but it is too much of a coincidence for both groups to be accused of stealing their towels. On an additional note, they were not even able to provide a complete set of towels for us 4pax when we called to request, because there weren’t enough to go around (according to them). They could’ve also easily use this against us and accuse us of stealing the bath towels too, and we would not have been able to prove ourselves either. My only mistake was not requesting a receipt for the compensation fee that I had to pay, but I don’t think it would’ve made much of a difference. I have lodged an official complaint anyway via Trip to hopefully prevent future incidents. Just want to put this out here to warn others who are considering staying here in the future. Avoid if you don’t want to ruin a nice hotel experience by leaving with a sour taste in your mouth. Truly a shame that the level of service and integrity of the staffs did not live up to the standards of the hotel.

Il servizio è buono, amichevole e utile, e ci sono solo 1 ascensore e 8 di noi possono essere adattati a shopping. La camera è buona; letto robusto e confortevole. Grande TV e ha Netflix! Tuttavia non c'è una scatola sicura, nessun cappello e nessuna spazzatura. Quindi avrete bisogno di una bottiglia per ottenere dal distributore d'acqua (Hot& ccld) giù. Il bagno è pulito e il sapone è una base vegetale con un buon profumo. La cosa triste è che non c'è una cortina di doccia o partizione così il bagno sempre diventa bagnato. La posizione è buona, leggermente lontana dall'area piena che ci rende facile andare e andare via. Abbiamo avuto un servizio molto buono, Rit, affidabile. Ci ha portato 8 posti, aspettare solo circa 5-10min. Ci sono posti di cibo limitati 5-10min lontano, un buon negozio di profumo e posti di cibo a snack vicino. Le mattine, il caffè e i biscotti di pineapple veramente piccanti sono offerti in zona di caffè al livello 1. Lo spazio è medio dimensione e comodo. È sempre pulito!

Personale fantastico e gentile, buon servizio, ottima app, facile da prenotare, prezzo accessibile.

Before heading back to Kuala Lumpur, I spent some time in Hat Yai and enjoyed eating at some authentic local restaurants. I have truly missed Thai food, and I am so glad I got to enjoy it on my last night in Thailand. Hat Yai can be quite difficult for booking holiday hotels, especially during public holidays when so many Malaysians come to visit. As for the hotel, it is located a bit far from the city centre, but the surroundings are quite peaceful. If you are not driving, you can easily use a ride hailing app to get around at any time. The hotel features a cafe and a gym. I did not book breakfast here as I preferred to eat out, plus I had an early flight to catch the next morning. Overall, this hotel offers great value for money and I would certainly recommend staying here.

Malese per visitare Hatyai, vi suggerisco di rimanere qui.L'hotel è situato in una zona tranquilla (al di là c'è un ospedale di Bangkok, ma la sirena di ambulanza è raramente sentita). La camera è la più grande con balcone, frigorifero, guardaroba, TV, tavolo, specchio e ecc. Letto confortevole, frigorifero. Il personale è amichevole. Camminando a nomjeen na Halal ristorante, caffè amazono, il più grande 7e in hatyai anche grande supermercato C extra. Sono davvero soddisfatto di questo soggiorno alberghiero. Prenota qui.

The hotel hygiene is well maintained. We love the ambience. If you need to shop, there’s a mini Big C store right infront of the hotel. Entrance for hotel is behind Big C. There’s no lift, so the staff helped us to carry our luggage. We checked in late around 9pm and the staff on the duty at the receptionist that night wasn’t so friendly. Had the difficulty to communicate and gave us look when she was frustrated. The staff we meet earlier in the morning and during the checkout were nice and warm. The TV was not a smart tv, so there’s only 3 news channel available. Tv remote control not functioning. The blind/curtain is see through.

ห้องสะอาด แอร์เย็นดี แต่พวกทีวี กาน้ำร้อนมีปัญหาใช้งานไม่ได้ค่ะ