Hotel vicino a Parco Maruyama, Sapporo

Grazie per la vostra ospitalità personalizzata e per essere così accogliente durante il nostro soggiorno. Ciò che ci ha colpito più è stato il servizio clienti più gentile e professionalismo che la squadra e soprattutto Peach ci hanno fornito. La capacità di comunicare e di comprendere è inestimabile, soprattutto quando si viaggia; ritorneremo in un prossimo futuro. Grazie ancora per aver fatto il massimo e per aver prestato attenzione a tutti i settori, e questo è stato evidente anche prima di arrivare.

Il miglior hotel in cui abbia mai soggiornato in Giappone. Ci tornerò sicuramente. Camera ampia, interni magnifici e servizio impeccabile. Nonostante la distanza dalla stazione di Sapporo, ci vogliono circa 15 minuti a piedi, ma con Uber si arriva a circa 1000 ¥. Quindi la distanza non è un grosso problema.

La posizione era comoda e l'edificio molto pulito; tutto eccellente. Anche la spa sul tetto era un punto di forza. Mi piacerebbe tornarci se ne avessi l'opportunità.

Modern Comfort with Exceptional Service. We recently stayed at this brand new hotel for 3 nights and was thoroughly impressed. As someone who travels frequently and appreciated good design and hospitality, this property hit all the right notes. The ambience & Room: The hotel features a clean and medern design. My room was a decent size-not too small for 2 people-and perfectly maintained. ิิิิฺ-Modern amenities including a Nespresso machine and a smart TV with Netflix made our stay very comfortable when snowing outside. -Attentive and consistent housekeeping. The room was refreshed daily with plenty of drinking water provided. Service: The staff here are the true stars. They are genuinely friendly, always greeting us with a smile. They went beyond by help to pre-booking a fixed-rate taxi for our airport transfrer, which made our early morning departure stress-free. Location and Dining: While the hotel isn't right in the hustle and bustle of the center area, it is within easy walking distance to everything. The subway is just around the corner but we prefer walking for observation. The surrounding area is packed with great local dining options. Plus, the hotel's own restaurant is quite a great choice for a great dinner. A Small Note for Improvement: The only thing I missed was the ability to slightly crack open a window. As someone sensitive to room temperature during sleep (especially in winter), having a bit of fresh air would have made the stay even more perfect. Verdict: Highly recommended for those who valure cleanliness, modern aesthetics, and top-tier service. We would definitely stay here again next time.

房間超大，有室內浸浴，景觀一流，設施齊備，若住Executive Suit,可以免費享用lounge 內小食和飲品，酒也是無限飲用。自助餐食物美味，款式多。娛樂設施有驚喜，有乒乓球打，有夾公仔機，可以打機，是迷利版的Gigo。商店購物種類多，有好小朋友玩具賣。露天風呂看到雪山景，體驗到一邊浸温泉，一邊大風雪吹在面上。就算不是露天，室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌，非常好。雖然房價不便宜，但物有所值。

1. Hotel situato vicino alla stazione di metro di Odori Park 2. Rivolto a molte case da pranzo e la famosa strada shopping Tanukikojo Street sono anche a pochi minuti a piedi dall'hotel. 3. L'hotel lobby e il ristorante sono situati nel palazzo principale, e la nostra stanza è stata nel secondo edificio. 4. Alcuni piani hanno un lavastoviglie e un asciugacapelli operati in moneta, quindi è abbastanza conveniente per gli ospiti di usare. Il colazione era così. 6. Ho soggiornato in Holiday Inn Hotel molte volte (1a volta in Giappone) e questa è la prima volta che vedo la marca Dove per la doccia e lo shampoo per capelli. In generale l'hotel ha soddisfatto le mie aspettative.

Hotel ottimo utilizzato durante una conferenza. Colazione super al 31esimo piano. Pulizia impeccabile. Appena fuori la fermata Shin Sapporo con collegamento diretto con l'aeroporto! Top.

Dear Sir/Madam, I hope this message finds you well. I would like to share a small concern regarding my experience at the front desk on March 1, in the hope that it may be helpful for your future service considerations. After checking out from another hotel, we planned a 2‑day, 1‑night trip to Otaru and wished to store our luggage at your hotel beforehand. When we arrived, we were assisted by your staff member, Ms. Hayshi(林）.When we asked whether it was possible to store our luggage, we were informed that storage was limited to one day only. We then explained that we would be returning quite late the following evening and asked if there might be any flexibility or alternative arrangements. However, the response we received felt a little abrupt, including a surprised “Huh?” that left us unsure how to continue the conversation. This made us feel slightly uncomfortable and misunderstood, though we believe it may simply have been a moment of miscommunication. In addition, from the day we inquired about luggage storage until March 4, we noticed that there were still two pieces of luggage stored in the luggage area for several days. We would appreciate some clarification on why those items were allowed to remain for an extended period, as this left us a bit confused about the policy. At the same time, I would also like to express my sincere appreciation for the warmth and professionalism shown by your Assistant Front Office Manager “Faucett mark “during my check‑in. He welcomed me with genuine kindness, clearly explained the procedures and facilities, and made me feel very well taken care of after a long journey. His patience and attentiveness created a truly positive impression, and I hope the hotel will acknowledge his excellent service. We have always appreciated the thoughtful hospitality that Japanese hotels are known for, which is why we chose to stay with you. With this in mind, we wanted to gently share both our concern and our gratitude, and we would appreciate a brief reply so we can feel more at ease for the rest of our stay. Thank you very much for taking the time to read this message. We wish your team a pleasant and successful day. Best regards, Mandy

La stanza è buona ma il letto è troppo piccolo per 2 persone(infatti costa i soldi di 2 persone

Camera piccola, pulita e adatta ad una singola persona. Buona posizione, con servizi e trasporti vicini.