No. 1296 Ganjiang West Road, Gusu District, Suzhou, Jiangsu, 215004, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.6/5
Molto buono
1155 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.5
Servizio4.7
Pulizia4.7
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Trasporti comodi(69)
Reception gentilissima(32)
Ideale per viaggi di lavoro(23)
Vicino alla zona panoramica(20)
Piscina meravigliosa(14)
Buffet delizioso(11)
Vista sul giardino(10)
Recensioni negative(43)
YunaYeap
Camera Deluxe matrimoniale
Soggiorno: giu 2024
Coppia
13 recensione
5.0/5
Eccezionale
Pubblicata: 30 lug 2024
Our stay at Suzhou Marriott Hotel was pleasant. The room was huge, clean, and the bed was so comfortable. The aircon was cold enough, really efficient, especially during summer. The only downside is the fridge and the safe were both not working. We stayed in room 3203, and the housekeeping lady on our floor was kind and friendly. Would love to return again one day.
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for choosing to stay at Suzhou Marriott Hotel. Your satisfaction with all aspects of the hotel is our driving force. Considerate service is what we should do. It is because there are more and more friends like you who support us, which makes Suzhou Marriott Hotel better and better. We look forward to your visit again, thank you!
Sjoerd
Camera Deluxe (2 letti)
Soggiorno: ott 2024
Coppia
3 recensione
4.5/5
Ottimo
Pubblicata: 20 nov 2024
Good hotel, wifi is unfortunately quite limited. Lots of food options
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for choosing to stay at Suzhou Marriott Hotel. We are honored to serve you. To provide you with a comfortable living environment and intimate service is what we should do. Located in the center of the ancient city, the hotel is a landmark building in Gusu District. It is adjacent to Hanshan Temple, Shantang Street, Guanqian Street, Lingering Garden, Net Master Garden and other classic attractions. It is near Huaihai Street, Suzhou Museum, Pingjiang Road, which is very convenient to travel or visit. I hope Suzhou Marriott Hotel can be your little harbor in Suzhou, looking forward to your visit again, best wishes!
TeikLim
Camera Deluxe matrimoniale
Soggiorno: apr 2024
Coppia
3 recensione
3.7/5
Pubblicata: 28 mag 2024
Nice big comfortable bed with big pillows that should earn 5 stars 🌟
The only drawback is the hotel does not equipped the toilet with bidet.
Traduci
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: feb 2024
Coppia
2 recensione
3.7/5
Pubblicata: 24 mar 2024
the hotel itself is great, I would not mind to give a 5. However, the booking is confusing. I booked via Trip app, and selected pay at hotel option. However, my credit card still got charged immediately. While checking in, the front desk asked me to pay again, since their record shows I need to pay at hotel, and I paid cash. Now I have paid double for my stay, not sure when they are going to refund me.
Traduci
Risposta dalla struttura: Dear guest, thanks for choosing Marriott Hotel Suzhou and taking time to share your stay with us. We really do aim to deliver the very best of experiences to all of our guests. Meanwhile, please rest assured that I will share your comments about room rate to our management. If it is convenient for you, please contact the hotel and we look forward to have the opportunity to communicate with you about your queries. It was indeed a pleasure having you and we look forward to welcoming you back soon!
Utente ospite
Camera Premier - con vista (letto matrimoniale)
Soggiorno: ago 2023
Coppia
1 recensione
4.0/5
Molto buono
Pubblicata: 13 set 2023
+
Location is pretty good if you want to be in the city. It’s not far from the train station and many attractions/tourist spots.
Room was pretty good, large, and clean.
Service was good, nothing you wouldn’t expect for a hotel like Marriott but good.
Swimming pool was clean and pretty big. There are lockers, showers, and everything you’d need. There was literally no one inside so it made it even better.
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Breakfast was disappointing. The selection was quite large but some of the foods were not fresh: pastries, hash browns, and probably others. Juice or soya milk was mixed with water so it wasn’t great.
Of course some other things were fresh but I expected way more from such a hotel.
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Risposta dalla struttura: 尊敬的貴賓,您好!感謝您選擇入住蘇州萬豪酒店,酒店開業於2009年,為了給您帶來更加舒適的入住體驗,酒店於2020年翻新。歲月無情,温暖的服務卻一直伴您左右。萬豪一向以“熱情關懷客人,積極主動地為客人提供有價值的幫助、訊息和支持”為使命。我們致力於用熱情周到的服務為您帶來賓至如歸的體驗。關於您提及的早餐菜品不新鮮的問題,我們會反饋給餐飲部門去做對應的改善和調整。期待您的再次光臨,我們將為您奉上更加滿意的入住體驗!
HYC13
Suite
Soggiorno: lug 2023
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 23 ago 2023
There is a very nice hotel and the hotel staff are very helpful, one of them is Du Tonghui 杜同辉 amd.the front desk manager (if im not mistaken), both of them are very kind to people. It is possible to spend a whole day in this hotel enjoying the facilities.
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Tun281096
Camera Deluxe matrimoniale
Soggiorno: lug 2024
Coppia
11 recensione
3.2/5
Pubblicata: 22 ott 2024
It’s an average venue.
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for taking time out of your busy schedule to give us feedback, it is our honor to get your recognition. The satisfaction of our guests must be our greatest pursuit. From your score, we know that we still need to improve, we are happy to listen to your comments and suggestions, welcome your timely feedback to us, in order to urge us to work towards a better direction. The hotel is a 10-minute walk from Metro Line 1 and about 80 km from Shanghai Hongqiao Airport. The excellent location is ideal for business trips and tourism. As the cultural carrier of Marriott, we look forward to bringing you the caring experience of Marriott. Best wishes
Ronan A.
Camera Deluxe matrimoniale
Soggiorno: gen 2023
Lavoro
74 recensione
5.0/5
Eccezionale
Pubblicata: 24 feb 2023
Convenient location in Gusu, great view, style with the red wood furniture didn’t age very well, but it remains a solid choice
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Utente ospite
Camera Premier - con vista (letto matrimoniale)
Soggiorno: apr 2023
Lavoro
5 recensione
2.5/5
Pubblicata: 23 lug 2023
basic with poor breakfast beside that typical 5 star hotel far from city
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您選擇入住蘇州萬豪酒店,沒能讓您擁有一段十分滿意的入住體驗,我們致以誠摯的歉意。酒店位於古城中心,是姑蘇區地標建築,鬧中取靜,毗鄰寒山寺、山塘街、觀前街、留園、網師園等經典景點,鄰近新晉網紅打卡地淮海街、蘇州博物館、平江路,無論是出行還是遊覽都十分便利。希望蘇州萬豪酒店能成為您在蘇州的小小港灣,期待您再次光臨,祝好!
Utente ospite
Camera Deluxe matrimoniale
Soggiorno: gen 2022
Coppia
12 recensione
5.0/5
Eccezionale
Pubblicata: 4 feb 2022
This place is amazing. The service is first class, the room is neat and clean. The food selection is awesome. Will definitely return.
Traduci
Risposta dalla struttura: Dear Guests, Thank you for taking your time to write the valuable feedback. We are delighted to know that you are enjoyed your stay at Suzhou Marriott Hotel and our service and food leave the good experiences for your this trip. We will continue to strive in delivering quality services, to provide guests with distinctive Asian standards of hospitality and service. We look forward to welcoming you back soon in the near future. Thank you!
Tony
Camera Deluxe (2 letti)
Soggiorno: nov 2023
Viaggio con amici
31 recensione
5.0/5
Eccezionale
Pubblicata: 10 gen 2024
Good hotel
Traduci
Risposta dalla struttura: 尊敬的貴賓,您好!感謝您百忙之中抽出時間對我們進行的反饋,謝謝您的滿分好評。客人的滿意一定是我們最大的追求,酒店令您滿意的經歷也歡迎您分享和推薦給更多的朋友哦。有意見或建議也歡迎及時反饋給到我們,以敦促我們向著更優秀的方向努力。酒店離地鐵一號線10分鐘步行路程,距離上海虹橋機場約80公里。優越的地理位置是商務出差與旅遊理想的選擇。期待我們作為萬豪的文化載體,能一直帶給您萬豪的關愛體驗,祝好!
GURAV
Camera Deluxe matrimoniale
Soggiorno: ago 2023
Viaggio con amici
27 recensione
5.0/5
Eccezionale
Pubblicata: 3 set 2023
Very good
Traduci
Risposta dalla struttura: 尊敬的貴賓,您好!感謝您百忙之中抽出時間對我們進行的反饋,謝謝您的滿分好評。客人的滿意一定是我們最大的追求,酒店令您滿意的經歷也歡迎您分享和推薦給更多的朋友哦。有意見或建議也歡迎及時反饋給到我們,以敦促我們向著更優秀的方向努力。酒店離地鐵一號線10分鐘步行路程,距離上海虹橋機場約80公里。優越的地理位置是商務出差與旅遊理想的選擇。期待我們作為萬豪的文化載體,能一直帶給您萬豪的關愛體驗,祝好!
Utente anonimo
Camera Deluxe matrimoniale
Soggiorno: nov 2022
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 7 dic 2022
nice...
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!非常感謝您下榻蘇州萬豪酒店並與我們分享您的入住體驗,您對酒店的認可是我們不斷前進的動力。我們也很樂意聆聽和了解您對我們更多的建議和期許,敦促我們向著更優秀的方向努力。酒店距離地鐵1號線西環路站僅需步行10分鐘,距離西環高架8分鐘車程;距離蘇州火車站10分鐘車程;距離上海虹橋機場80分鐘車程,優越的地理位置是商務出差與旅遊的理想選擇。為您提供便利舒適的旅居環境是我們應該做的,蘇州萬豪酒店全體員工期待您的再次光臨,祝好!
Risposta dalla struttura: 尊敬的賓客,您好!感謝您選擇入住蘇州萬豪酒店,沒能讓您擁有一段十分滿意的入住體驗,我們致以誠摯的歉意。酒店開業於2009年,並於2020年部分翻新,我們也在陸續對酒店的設施設備做出調整和改善,日後會更加重視對房間設施的檢查,針對您反饋的酒店隔音不好的問題,我們十分重視,也在為酒店的隔音問題的改善做出對策和措施,今後也會不斷加強員工的服務培訓。客人的意見和建議是我們改進的方向,您的滿意也是我們不斷努力的動力。希望您不要對我們失去信心,誠摯希望您給予我們改正的機會,期待您再次歸來時,看到我們的改變和進步,蘇州萬豪酒店全體員工期待您的再次光臨,祝好!