Gran Hotel Costa del Sol

Staff lovely - very attentive. Food good but buffet always cold. Plenty new towels daily in room. Super location for touring/viewing the area. Pool area cleaned daily.

We stayed here for 8 days AI. When we arrived the reception was lovely and the guy who checked us in was very friendly. We were on the third floor room 316 which was nice enough although some of the furniture was in need of updating. The beds were low and not very comfortable, pillows were flat. The room was a good size and the balcony was great with great views of the pool bar and beach. The bathroom was ok although you had to climb into the bath to use the shower. Towels were very threat bare and needed replaced but they were clean and we had maid service and clean towels every day. The hallway needs attention as it was dark and the carpet was tatty. The lifts were fine and there are 3 of them so you didn't have to wait long. Now we come to the food breakfast wasn't too bad with the usual selection although most mornings the hot food was cold but we could had toast. Lunch again had a good selection but we couldn't eat most of it again as it was cold even the meat and fish that they cook fresh was cold as it sat under the lights the evening meal was the same. We were very cautious and ate very little. We noticed a lot of the food that was left would be served up at the next meal but in a different way. We did complain about the food being cold and was told that the counter where the food was served had not been working for a while, the chef came out and started to prob the food which was the first and last time this was done. A maintenance guy was called and had a check but nothing was fixed. I asked one of the waiters would he eat the food here and he said no and laughed. We ate out or just had salad and deserts.