Hotel in zona Seikenji Temple, Kyoto

From the moment we arrived at Roku Kyoto, we felt completely taken care of. From the warm greetings we received as we got out of the taxi to the genuine smiles and hospitality given to us at Reception. There is a pride that exudes from everyone at Roku Kyoto, and for good reason. It is an absolutely extraordinary hotel. But it's not just the beautiful accommodations and the incredibly thoughtful design throughout the property. Nor is it just the sumptuous food stunningly presented at every meal. It is the people who work there and represent the true heart and soul of what the Roku Kyoto experience is all about. My wife and I have traveled all around the globe and we have rarely encountered such a level of excellence. The architectural design, the interior design, the facilities and the grounds are all stunning. In fact, the photos from their website do not do it justice. The room we had on the 4th floor was gorgeous and the bed was perhaps the most comfortable bed we have ever encountered (and we travel often!). The tranquility, the views, the attention to detail throughout the hotel are are not just glorious but absolutely inspiring. The gorgeous pool is filled with water from the natural hot springs that abound in that area of Kyoto. It is a sumptuous experience to swim in that very special pool. We only had breakfast at the hotel, but it was the best we encountered in Japan. The food was beautifully prepared , the choices were extensive and stunningly displayed and the service was impeccable. In fact, service is another thing that sets this extraordinary hotel apart. It's not just well done, there is a pride and a joy that emanates from every member of the staff, no matter what their position. It's what gives this place true heart and soul and it's what elevates the experience. We will never forget our stay at Roku Kyoto and cannot wait to return! We would like to especially thank Kayo Naskagawa. Her attention to detail, her inherent ability to go the extra mile for a guest. Her sweetness and ease. Her ability to listen and use that information to heighten the Roku experience for a guest. Kayo, for us, represents everything we love about Roku Kyoto and why we cannot wait to return.

Hotel is conveniently located next door to a subway station. It is a few stops from Kyoto station. There are many stairs and no escalator or elevator when you exit the subway so not the best when you have luggage. Front desk’s staff English is quite limited, which surprised me given that Hyatt is an American chain and most guests were American while we were there. There are two Nespresso coffee machines in the lobby but no milk. There are three laundry machines on the lobby level. Each machine serves as both a washer and a dryer and takes 120 minutes for 600 yen. People lock their load with a code and you end up waiting for a long time waiting for someone to show up to remove their laundry. Room is tiny, the size of a closet. Our room had two twin beds and a sofa bed for a single person. There is no room to move. There are no sheets in the room so we called to ask for sheets. The person who answered the phone did not know what sheets mean so we had to go to the lobby and describe what we need. The language barrier is real. Our room was on top of a road and we could hear almost every car that went by. It does not seem like the hotel invested in good windows. Make sure to pack ear plugs. The bathroom is quite small and has a weird setup with a shower next to a bathtub. Front desk staff is also not helpful with recommendations for places to eat. They show you a barcode that lists restaurants, but do not provide recommendations. We found an excellent Indian restaurant very close to the hotel. You exit the hotel and turn to the right towards the subway, pass the dry cleaners and cross the street, you will see a mini-mart and then a basement with an Indian restaurant. They open at 5 pm for dinner. It is very inexpensive and delicious. I recommend the butter chicken and cheese nan. Front desk will print for you, there is a charge of 10 yen per page. There is no concierge and staff was too busy to respond to questions about how to get places, instead they offered a map. Breakfast gets busy so be sure to get there early. They offer rice, curry, soup, fish, fruit, bread, coffee, juices and more. The egg is extremely runny and when I asked the attendant if they have egg that is better cooked, she had no idea what I was saying. I would not stay here again because of not being able to communicate with staff and because the room is so small.

La camera dell'hotel è grande rispetto ad altri hotel. Ha bevande gratuite da 6.00pm-10.00pm. Abbiamo intenzione di provare il colazione giapponese, tuttavia, il desk front non ci ha informato che ha un limite di set ogni giorno. Quando siamo arrivati al ristorante al 8.30am, ci è stato detto che il colazione giapponese servirebbe solo 30 set al giorno, e è stato venduto fuori. Delusione!

Always had an amazing stay at the Tokyu Stay hotel chain. Loved the location of Tokyu Stay Kyoto Sakaiza (Shijo Kawaramachi area), it is located centrally at Kyoto downtown and is walking distance to Gion and Nishiki Market. The room was clean and decent size for a deluxe double room (can fit 2 open carry-on suitcase no problem), and I just absolutely adore their in-room 2-in-1 washer+dryer. Each load takes at least 3.5-4 hrs to complete the entire cycle of washing and drying. Thank you very much for the hospitality, will stay again definitely. Great Location. Thanks. 這次京都2天的行程都住在這，地點真的非常好，飯店剛落成沒多久，住起來非常舒服的，一樓有自助飲料吧，也有備品可以自取，房間附有洗烘衣機，微波爐，電晶爐，鍋子，盤子跟餐具，也可以向櫃檯借刀子使用，設備非常齊全.

非常滿意，房間超大，推薦

We stayed in this hotel for 4 nights during our first visit to Kyoto. This hotel is very clean with nice accessories and modern Japanese accommodations located in quiet neighborhood away from constant tourist crowds but at the same time in walking distance from the emperor palace and right across from Nijo Castle. It is only 10-15 minutes away on taxi from Gion district and other main tourist attractions that Kyoto can offer. I also would like mention Garrya Nijo Castle Kyoto staff that made us feel very welcomed and specifically to Timothy Hui (front office manager) who went beyond his duties and make special accommodations for us during our visit in Kyoto.

The staff was extremely friendly and let me keep my clothes in the dryer past my check out time because they were still wet! English friendly and the place is very clean with great amenities. I highly recommend for the great location!

Ottimo albergo! La posizione è comoda, proprio accanto alla stazione di Kyoto. Molti banconi parlano cinese, giapponese e inglese, la comunicazione è semplice e il servizio è buono. La camera è grande (rispetto ai normali hotel giapponesi), le valigie possono essere sp**** , l'arredamento è moderno, le strutture sono complete e il bagno è asciutto, il bagno è separato e pulito in modo tempestivo, c'è anche una vasca termale gratuita all'ultimo piano, che è molto rilassante e allevia lo stress ~ Lo consiglio vivamente; questo hotel se viaggi a Kyoto!

Vicino alla stazione di uscita ovest di Hachiko, adatto a chi prende la JR Haruka o lo Shinkansen. Perché è vicino alla salita. Ma se qualcuno si concentra sui viaggi in autobus a Kyoto, sarà dal lato opposto, una lunga passeggiata. Prenotato 2 notti ed è stato trasferito in una camera nell'ala sud. Posiziona facilmente la tua valigia. C'è una presa sul comodino. Il letto è moderatamente morbido. Ma il cuscino è molto duro. Ma ci sono foglie piccole e morbide che possono essere usate in modo intercambiabile. Le luci nella stanza non sono molto luminose. Ci sono 2 bottiglie d'acqua gratuite in camera sono quasi complete, manca solo la cuffia per la doccia. Qui, il sistema di check-in del chiosco è facile da usare. La colazione è disponibile se non l'hai acquistata. Ci sono 3 sale da pranzo tra cui scegliere, ciascuna al prezzo di 3000 yen.