Hotel in zona Higashiyama, Kyoto

Il luogo è più difficile da trovare, non c'è posto di chiusura, ma ci sono anche molti parcheggi pagati vicino, e ci sono anche supermercati vicino. La casa è molto pulita, e gli oggetti necessari possono essere chiesti di prenderli.

Convenient to/from Osaka and local getting around. 5-7min to local metro. 7-8min walk to McD and some eatery.. New neat hotel, English speaking friendly front desk, free luagage storage, free basic breakfast, good sized bed and bedroom wt washing machine. All works well. Pleasant and enjoyable stay.

Our stay at DoubleTree by Hilton Kyoto was truly memorable. The service was outstanding, with staff who were not only professional but also warm and attentive to every detail. The room was spacious, clean, and elegantly designed, reflecting the serene atmosphere of Kyoto. The hotel’s amenities were top-notch, and the welcome cookies added a delightful touch to the experience. Its location offered easy access to Kyoto’s cultural landmarks while still providing a peaceful retreat after a day of exploring. Highly recommend for a perfect balance of comfort and excellent service in Kyoto!

幸運入住了大名鼎鼎的京都柏悦701，大堂辦理入住時候服務人員全程跪式服務，可以同時享用清酒香檳等，正巧遇上5點的古琴演奏，整個辦理入住體驗絲滑並且感官飽滿。當進入房間服務人員打開窗的那一刻，就算之前刷過多少視頻都會為實地的畫面陶醉。入住期間，看盡了古塔紅葉甚至還有清晨的彩虹，如詩如畫。 房間備品等和全球其他柏悦基本保持一致，無功無過。第二天的早餐因為之前嘗試過京大和的早餐覺得平平無奇所以這次選擇了西式，自助部分有中式包子和粽子，還挺地道，點餐的菜品也有驚艷的部分，烏冬面很好吃。早餐地點可以看到二年阪的人來人往，甚至感覺自己就是街道的一部分。 小小的一點吐槽是：701房間下方好像是供熱系統的排氣口，秋冬季節一直會有斷斷續續的白煙飄過，煙大的時候還影響觀景體驗，如果想拍照出片要等一會兒。希望酒店之後可以調整。

The lobby was phenomenal! Great decor, tastefully done ! Room was a little stuffy !!! If you're driving, be aware it's hard to stop and unload as there is ONLY a main road in front of the hotel.

Dear Sir/Madam, I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard. However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements: 1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue. 2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition. 3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience. 4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated. 5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space. 6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering. In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction. If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards,

今年剛開的酒店，日本第一家六善，完美呈現了六善的wellbeing理念。酒店位置市中心，就在京都四季對面，設計低調奢華，全部是原木和環保再生材料，空間佈局舒適精巧，早餐超級豐盛，都是本地農場新鮮食材，酒店庭院裏還有個有機花園。SPA也很有特色。入住體驗超級棒，已經準備下次再來了

Molto bel hotel, si trova nel cuore della città antica, si può sentire Giappone camminando intorno all'hotel! Può camminare a molti posti buoni o prendere l'autobus gratuito (lasciato ogni ora a ore:55 min) alla stazione di Kyoto per visitare ancora più posti buoni. Ristorante di colazione incredibile!!! Il lato cattivo non c'è grande bolle o tazze per fare un caffè ghiaccio o per fare una tazza di caffè caldo (come immagino di fare il mio caffè in camera?) anche se lo donano gratuitamente ogni giorno, non c'è neanche una microonde.

Excellent hotel! Excellent breakfast! Very clean room and acceptable size for Japan. Outstanding friendliness from checkin and breakfast service. Just Bar could be better and maybe some table decorations. Would definitely return! Deluxe corner king room