Mitsui Garden Hotel Kyoto Shijo

Recensioni su Mitsui Garden Hotel Kyoto Shijo

Mitsui Garden Hotel Kyoto Shijo

707-1 Myodenji-cho, Shijo-sagaru, Nishinotoin-dori, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8472, JapanDettagli hotel
Mitsui Garden Hotel Kyoto Shijo
Mitsui Garden Hotel Kyoto ShijoMitsui Garden Hotel Kyoto ShijoMitsui Garden Hotel Kyoto Shijo
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Recensioni degli ospiti

4.6/5
Ottimo
922 recensione
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.6
Servizio4.7
Pulizia4.7
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Tutte le recensioni(922)
Recensioni positive(911)
Recensioni con foto/video(242)
Vicino all'area commerciale(102)
Comodo per lo shopping(95)
Tranquillo e accogliente(45)
Terme rilassanti(44)
Ottima colazione(39)
Reception gentilissima(33)
Trasporti pubblici molto comodi(18)
Buona insonorizzazione(12)
Recensioni negative(11)
旅遊人士A
Camera Tripla - Dependance
Soggiorno: set 2024
Famiglia
6 recensione
2.7/5
Pubblicata: 12 ott 2024
La posizione è buona. Ci vogliono circa 20-30 minuti per uscire dal centro della città e dai grandi magazzini. La stanza è di buone dimensioni igieniche. Tuttavia, il personale della reception ha avuto un atteggiamento negativo ed è stato scortese. Hanno prenotato la colazione al momento della prenotazione della camera ma si sono dimenticati di includere un buono per la colazione al momento del check-in. Gli orari di apertura del grande bagno pubblico non sono molto convenienti, è aperto solo dalle 15:00 alle 21:00. . . Non voglio vivere di nuovo
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Risposta dalla struttura: Grazie mille per aver soggiornato al Mitsui Garden Hotel Kyoto Shijo. Vorremmo anche ringraziarti ancora per aver dedicato del tempo per condividere la tua esperienza con noi. Siamo lieti di ricevere i tuoi complimenti sulla posizione del nostro hotel e sulle camere. Tuttavia, ci dispiace che le tue aspettative non siano state soddisfatte in termini di personale e bagni pubblici. Innanzitutto ci scusiamo per aver dimenticato di fornirvi un buono per la colazione. Inoltre, ci scusiamo per l'inconveniente causatovi dalla mancata spiegazione del bagno pubblico, che vi è stato spiegato al momento del check-in. I bagni pubblici sono aperti dalle 15:00 alle 9:00. Al di fuori di questi orari l'uso dei bagni sarà limitato per la presenza del personale addetto alle pulizie. Apprezziamo la vostra comprensione e auguriamo a tutti i nostri clienti una piacevole esperienza. Apprezziamo le tue opinioni e esamineremo ulteriormente i nostri servizi. Grazie mille per il tuo feedback. Per favore, abbi cura di te durante il cambio di stagione. Direttore dell'alloggio del Mitsui Garden Hotel Kyoto Shijo
Wanghuiqiu
Camera Standard con 2 letti singoli nell'edificio principale
Soggiorno: nov 2024
Coppia
14 recensione
3.5/5
Pubblicata: 10 dic 2024
Hotel is basically okay and nice. But maybe hv great expectations before to stay in Mitsui Hotel (mid-range image). It is a little bit less than thinking. Mainly that it is not in very convenience and quite surrounding in night time. For facilities, only two coin laundry machine for such size hotel. The Onsen can be better.
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo.We would also like to thank you again for taking the time to write a review of your stay at our hotel.The area surrounding our hotel is a residential area and relatively quiet.If you take a left out of the hotel and walk about 100 meters, you will come to the main street called Shijo-dori. This street is well-lit and has a good reputation for its location and easy access to busy street. Please feel free to ask the front desk staff for tourist information or directions to the area.However, we apologize for any inconvenience caused by the number of coin-operated laundromats.We apologize for the inconvenience caused by the number of coin operated laundromats, and we apologize for the inconvenience caused by the lack of space in the laundromat.There is also a laundromat about a 2-minute walk from the hotel, so please let us know if you would like to use that as well.If you have any questions during your stay, please do not hesitate to contact us.We are happy to hear that you enjoyed our large public baths, as we want to provide all of our guests with a relaxing and healing experience after a long day of work or travel.We are pleased to hear that you enjoyed our large public baths and we will continue to strive to improve our services in order to be your preferred hotel. We hope that you will visit us again when you come to Kyoto. All of us at Mitsui Garden Hotel Kyoto Shijo look forward to serving you again.Mitsui Garden Hotel Kyoto Shijo Front Office Manager
Baobaoaipaizhao
Camera Tripla - Dependance
Soggiorno: set 2024
Lavoro
5 recensione
0.8/5
Pubblicata: 3 nov 2024
The room has a serious odor, hotel Wi-Fi is very poor ,very bad, the hotel has no solution for the odor, mosquitoes, quite disappointed!The hotel required me to check out at 11, and I was asked to pay 1,000 yuan for checking out half an hour late。Later, we stayed in hotels in Osaka and checked out at 12 o 'clock。So, this hotel is very bad!
Traduci
Risposta dalla struttura: 非常感謝您入住京都四條三井花園酒店。 我們還要再次感謝您在百忙之中抽出時間為我們提供寶貴意見。但是,我們要對您可能遇到的任何不適表示最深切的歉意。 我們對給您帶來的不便表示誠摯的歉意。關於客房內有異味的問題,負責客房的工作人員在打掃完房間後,會有另一名工作人員再次檢查,但在此過程中存在不足之處。我們會認真對待您的意見,並將與我們的清潔人員分享,以便為客人提供更舒適的酒店環境。我們還對酒店 WI-FI 系統連接困難造成的不便表示歉意。 由於酒店主樓和附樓只有一個 Wi-Fi 連接,當許多客人同時使用 Wi-Fi 連接時可能會出現這種情況。 如果連接不暢,我們有數量有限的袖珍 Wi-Fi 設備可供使用,因此如果您下次想入住我們的酒店,請向前台詢問。酒店的退房時間為上午 11 點之前,但可以延遲退房,每小時額外收取 1,000 日元的費用;如果您從上午 11 點開始延遲 30 分鐘以上退房,您將被收取一小時的延遲退房費用。 我們對解釋不周表示歉意,但希望您能理解。我們的全體員工將繼續努力改進我們的服務,使您在我們這裏的住宿體驗更加美好。希望您在訪問京都時再次光臨本酒店。京都四條三井花園酒店 住宿部經理
Utente anonimo
Camera Tripla - Dependance
Soggiorno: nov 2024
Famiglia
4 recensione
4.0/5
Molto buono
Pubblicata: 13 dic 2024
Good hotel standard Mitsui garden hotel . I will come back next trip
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo.Thank you again for taking time out of your busy schedule to give us your feedback.We hope that your stay at our hotel will give you the opportunity to relax and unwind from your daily stress.Our hotel is located in the center of the city and has been well received by our guests for its easy accessibility for sightseeing. We hope you will continue to use our hotel for a variety of purposes, as it is easily accessible to all directions.We will continue to improve our services and hospitality to make our hotel a favorite among our guests, and we look forward to your continued patronage.We hope you will visit us again when you come back to Kyoto.We look forward to seeing you again.Mitsui Garden Hotel Kyoto Shijo Front Office Manager
Travelwowmavis
Camera Tripla - Dependance
Soggiorno: lug 2024
Famiglia
18 recensione
4.0/5
Molto buono
Pubblicata: 2 set 2024
The hotel is quite convenient and just walk 6 mins to Kam Market and 10 mins to the major street and department stores. There are many restaurants nearby and convenient stores everywhere. Car parks just at the opposite. Hotspring is awesome & comfortable.
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo. Thank you again for taking time out of your busy schedule to provide us with your valuable feedback.We are pleased to hear that you were satisfied with your stay at our hotel. We hope that you had a chance to relax and unwind from your daily stress.As you mentioned, our hotel is located in the center of the city, making it easy to use for both business and sightseeing, and has been well received by our guests. We hope you will continue to use our hotel for a variety of purposes, as it is easily accessible to all directions.We will continue to improve our services and hospitality to become a hotel loved by our guests, and we look forward to your continued patronage. We look forward to seeing you again.Mitsui Garden Hotel Kyoto ShijoFront Office Manager
Chung Kit
Camera Tripla - Dependance
Soggiorno: mag 2024
Famiglia
4 recensione
3.7/5
Pubblicata: 27 giu 2024
Fairly limited amenities to offer as compares with other Mitsui hotel we stayed before, however the room is very spacious
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo.We would also like to thank you again for taking time out of your busy schedule to give us your feedback.We are sorry to hear that your stay with us was not a good one.Thank you for your valuable feedback regarding the amenities.We will check the differences with our group hotels and suggest to the relevant departments to incorporate those areas that should be taken into consideration.We look forward to serving you again when you have a chance to visit Kyoto.Mitsui Garden Hotel Kyoto ShijoFront Office ManagerTranslated with DeepL.com (free version)
Gabriel Apollo Long-Long
Camera Standard con 2 letti singoli nell'edificio principale
Soggiorno: mag 2024
Viaggio con amici
5 recensione
4.7/5
Fantastico
Pubblicata: 19 giu 2024
Nice hot spring, very clean rooms (even if a bit on small size and not the best view), but overall very well designed hotel with a lovely rock garden at the front. Would be nice if there was a hotel gym but overall it was a great stay that was reasonably priced.
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo.Thank you again for taking the time to share your impressions of your stay with us.We are very pleased to hear that you were satisfied with the hotel interior, your room, and the public bath.We will continue to strive to provide services that are always from the viewpoint of our guests and make their stay more comfortable.We look forward to welcoming you to Mitsui Garden Hotel Kyoto Shijo again when you visit Kyoto.All of us at Mitsui Garden Hotel Kyoto Shijo look forward to seeing you next time.Mitsui Garden Hotel Kyoto ShijoAccommodation Manager
tyc
Camera Confortevole (letto matrimoniale, edificio principale, non fumatori)
Soggiorno: set 2024
Coppia
3 recensione
4.5/5
Ottimo
Pubblicata: 23 ott 2024
Good place to stay in Kyoto. Overall experience very good
Traduci
Risposta dalla struttura: Thank you very much for choosing Mitsui Garden Hotel Kyoto Shijo.Thank you again for taking the time out of your busy schedule to give us your feedback.As you mentioned, our hotel is located in the center of the city, making it easy to use for both business and sightseeing, and has been well received by our guests.We are glad to hear that you were satisfied with your stay at our hotel.We will continue to strive to improve and enhance our services in order to satisfy our guests. We look forward to serving you again when you visit Kyoto.Mitsui Garden Hotel Kyoto Shijo Front Office Manager
Utente ospite
Camera Confortevole (letto matrimoniale, edificio principale, non fumatori)
Soggiorno: ott 2024
Viaggio con amici
5 recensione
5.0/5
Eccezionale
Pubblicata: 25 dic 2024
One of the best hotels have been visited so far.
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo.We are pleased to receive your complimentary evaluation.It is a great pleasure for us to hear that you were satisfied with your stay at our hotel, and it is a source of encouragement for us to pursue further improvement of our services.All of us at Mitsui Garden Hotel Kyoto Shijo will continue to strive to improve our services.We sincerely look forward to welcoming you again.Mitsui Garden Hotel Kyoto Shijo Front Office Manager
Utente ospite
Camera Confortevole (letto matrimoniale, edificio principale, non fumatori)
Soggiorno: apr 2024
Coppia
11 recensione
5.0/5
Eccezionale
Pubblicata: 9 giu 2024
Recommend the hotel. Overall was good but the location is slightly far from the bus stop.
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo. Thank you again for taking the time out of your busy schedule to provide us with your valuable feedback. We are very happy to hear that you highly recommend our hotel. We will continue to make every effort to improve our services in order to please as many guests as possible.We all look forward to seeing you again.Mitsui Garden Hotel Kyoto ShijoAccommodation Manager
Albert K L Lui
Camera Standard (per una persona, edificio principale, non fumatori)
Soggiorno: mar 2024
Solo
14 recensione
2.2/5
Pubblicata: 11 apr 2024
The hot spring is small. The location is far from shopping centre. It may need to take 20 mins walk. But the room seems new renovated.
Traduci
Risposta dalla struttura: 非常感謝您入住京都四條三井花園酒店。我們還要再次感謝您在百忙之中抽出時間為我們提供寶貴意見。我們酒店在幾年前進行了翻新工程,我們正努力為客人營造輕鬆愉快的氛圍。不過,對於公共浴池和其他設施沒有達到您的期望,我們深表歉意。 我們會繼續努力,在考慮您的意見的同時,儘可能讓您滿意,讓您在酒店度過最舒適的時光。我們將繼續改進我們的服務和待客之道,以成為深受賓客喜愛的酒店,並期待您的繼續光顧。 期待您的再次光臨。京都四條三井花園酒店 住宿部經理
Utente anonimo
Camera Tripla - Dependance
Soggiorno: set 2023
Viaggio con amici
8 recensione
5.0/5
Eccezionale
Pubblicata: 5 nov 2023
Staffs are nice and friendly Good Location near train station shop and restaurants Big room and clean
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo.We would also like to thank you again for taking the time to send us your feedback despite your busy schedule.We are very honored by your words of praise for our staff.We are very happy to hear that you were satisfied with your stay.We will continue to listen to our guests' opinions and make every effort to satisfy all of them.We look forward to seeing you again at your next stay with us.Accommodation Manager
Duoxingqiti
Camera Tripla - Dependance
Soggiorno: mag 2024
Famiglia
116 recensione
5.0/5
Eccezionale
Pubblicata: 7 giu 2024
A very nice hotel. The environment is very good and the staffs are very kind.
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo.We are very pleased to hear that you had a pleasant stay with us.I am also relieved to hear that you were satisfied with our staff's service.We are always striving to make our hotel a place you will want to come back to and will remember.Your kind words this time are very encouraging.We will continue to make efforts to improve our services to ensure that everyone has a pleasant stay.We look forward to serving you again at the Mitsui Garden Hotel Kyoto Shijo when you come to Kyoto again.All of us at Mitsui Garden Hotel Kyoto Shijo look forward to seeing you again.Mitsui Garden Hotel Kyoto ShijoAccommodation Manager
Elidayong
Camera Standard con 2 letti singoli nell'edificio principale
Soggiorno: ago 2023
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 26 set 2023
Very helpful front desk staffs - helped us successfully book kaiseki meal last minute! And recommended very nice & affordable Japanese restaurant to us. We were impressed.
Traduci
Risposta dalla struttura: 非常感謝您入住京都四條三井花園酒店。我們很高興聽到您在我們這裏度過了愉快的時光。 正如您所説,我們的酒店位於市中心,無論是商務還是旅遊都非常方便,受到了客人的一致好評。 我們將繼續努力,成為您的首選酒店。 京都四條三井花園酒店全體員工期待您下次光臨京都。 京都四條三井花園酒店住宿部經理
Li lilly
Camera doppia moderata nell'edificio principale
Soggiorno: nov 2024
Famiglia
1 recensione
4.0/5
Molto buono
Pubblicata: 15 dic 2024
Clean and tidy, near shopping mall.
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shijo. We would like to thank you again for taking time out of your busy schedule to provide us with your valuable feedback.We hope that your stay at our hotel provided you with an opportunity to relax and unwind from the fatigue of daily life.We are very happy to hear your compliments about the cleanliness of our hotel.As you mentioned, our hotel is located in the center of the city, making it easy to visit and enjoy the sights. We hope that you will continue to use our hotel for various purposes in the future.We will continue to improve our services and hospitality in order to be a hotel loved by our guests, and we look forward to your continued patronage.We hope you will visit our hotel again when you come to Kyoto.We look forward to seeing you again next time.Mitsui Garden Hotel Kyoto Shijo Front Office Manager