Hotel in zona Brooke Monument, Kuching

this is my genuine review. Location is superb, very near to city center, roughly about 5 mins grab ride (which usually costs about RM4.50-6). Hotel is relatively new so cleanliness is a 10/10. I got a room at level 5, hence i did not experience any noise that disrupted my sleep except honking from vehicles on the road. Do note that the hotel enforces strict rules but imo its reasonable of them to have such rules. Example are no stains to be spotted on bedsheets, else rm50 will be charged. I also like how they use smart technology here. Keyless entry to rooms, and no need to trouble yrself to call the receptionist like many other hotels. They communicate via whatsapp & i have to say their response is quite fast. I asked for an extra towel before and not long after a staff knocked to pass me one. Only thing i would suggest to improve is to not have many staffs lingering around the room for too long. Idk why eveey morning, afternoon, evening and even night, i see the housekeeping staffs outside hahaha. Also do note that there isnt any gym (i think!) and for muslim travellers, the restaurant below serves alcohol but is claimed to serve ‘halal’ food (this is common there). So if you’re like me who takes this seriously and prefer to dine at legitimately halal restaurants, do take note on this. However, there is Anuar Steamboat located about 8 minutes walk from the hotel. do try that out. Overall, i would definitely come back. Reasonably priced, great location, good cleanliness, responsive.

Many times stay here and the most I like is the breakfast. The room is clean. The location is quite near with mall and street food. I am enjoyed to stay here. I attached the food I love very much at nearby hotel.

Hotel è intorno 2.5km al fianco idrico, un po 'distante ma un sacco di bar e cibo lungo la strada. Il colazione era buono in termini di sapore, ma solo consisteva di cibo asiatico per lo più, non molto varietà. Il parcheggio è disponibile ma non gratuito perché richiede un buon parcheggio. La stanza era ben strutturata, ma non c'era nessuna superficie rotta e nessuna struttura/spazzola nella stanza doccia che rendeva difficile mettere i bagni per la doccia. La TV era anche piccola per la distanza tra letto e TV. Le tole erano vecchie e si prega di sostituirle. Altrimenti, i vincitori per questo hotel erano parcheggio, disponibilità del colazione e prezzo competitivo. L'esperienza complessiva di soggiorno era 6/10.

Kingwood is the first hotel I stayed in Kuching. I had a good experience in the Kingwood Sibu branch, but here in Kuching it is much smaller, almost like an inn-type lodging. This hotel is basic and sufficient for the average traveller. Just remember to bring your own toothbrush and toothpaste as the hotel doesn't provide any! I have stayed on the First Floor during both visits, same level as the swimming pool. Do note the pool is quite small. The cafe is spacious and comfortable. Breakfast consist of either ala-carte (nasi lemak, fried noodles, porridge, western) or buffet depending on the occupancy rate. My favorite is the fish porridge. So fresh and hot!

The place is quite hidden but there are parking lots prepared for the customer. The floor is ceramic so is not as ur usually hotel but the price is affordable.

Rather quiet nearby but have food places to dine in. Short distance to various shopping mall. Had a twin bed room thus no ledge/stand for the luggage. Had a small desk to work on. Breakfast laksa is delicious but not many selections.

Stayed here with my bf on our 1st, 4th & 5th days of our 5D4N short get-away (refer to the previous review on the number of day- supposed to be 1st, 4th & 5th day). I've wrote the review for the 1st day. This one is the review for the 4th & 5th day, in which we were given different room from the previous stay. PROS ♡ Near Sunny Hill ice cream store & AEON Mall. ♡ A convenience store & (non-halal) eateries are in the same building. CONS ‼️ Room given this time was smaller & narrow than the previous room that we stayed in. ‼️ Washroom smelled so bad from the wet shower curtain. ‼️ Hand towels weren't provided. ‼️ One of the body towels given was so old (thin & brownish) to the point it could be use as a floor mat already. ‼️ Cleaner a.ka. housekeeper did not make-up our room. The excuse was that, no housekeeping after 12 p.m., however we were not informed about it earlier and we went out before 12 p.m. I had informed staff A at the counter to make up our room as well, and she even asked for confirmation if I want to refill and change the whole things (toiletries, sachet drinks, towels, beddings), I said yes and she told me that she will inform the housekeeper. Before, we were only told by staff B at the counter to put the ”PLEASE MAKE UP ROOM” hanger on the door knob if we want the cleaner to do the housekeeping for our room. My bf was pissed-off and told staff C off. Staff C apologised on behalf of staff A and staff B & gave us new body towel, toiletries, drinking water and plenty of sachet drinks eventually. ‼️ Breakfast menus on the 4th day were still not tasty, so, we skipped our breakfast on the 5th day. I feel ashamed to my bf for this unpleasant experiences since I was in charge of choosing & booking hotel for our trip. I'm sorry, but I will not return to this hotel next time I come to Kuching again.

La posizione dell'hotel è magnifica, vicino all'aeroporto prende Grab intorno RM10.00, è vicino al centro commerciale, Kuching Citi One. Esso è comodo per i cibi, i pasticci e il divertimento. La camera che io soggiorno è luminosa e pulita, con il letto King la pressione dell'acqua è buona. Tuttavia non si può aspettare molto sulle strutture con il prezzo che essi prezzino. Per concludere, il valore CP è alto, restero' di nuovo la prossima volta che vengo a Kuching.

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

Stay during Gawai holiday for 3 days 2 nights. Overall a good place to stay but i wish they could clean comforter & pillow a little bit more as it had blood stain and the pillow was smelly. Picture not related to hotel 😆