Recensioni su Swiss-Garden Beach Resort, Kuantan

Risposta dalla struttura: Dear Anonymous User,Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay and appreciated our reception, room service, amenities, cleanliness, and the Muji-inspired room design. It’s also wonderful to know that our staff made a great impression on you.We appreciate your feedback on the food and will continue working to enhance our dining experience. Looking forward to welcoming you back for another amazing stay!Yours sincerely,Nabilah M.J.Swiss-Garden Beach Resort

Risposta dalla struttura: Dear Safwan,Thank you for celebrating your special occasion with us at Swiss-Garden Beach Resort Kuantan, and for taking the time to share your wonderful review.We are delighted to hear that you chose our resort for your wedding anniversary and that you enjoyed a peaceful and relaxing vacation. Your understanding and kind words about our ongoing renovations mean a lot to us. We are working hard to enhance our facilities and services, and it’s great to know our team could still deliver a pleasant experience during this time.We truly appreciate your recommendation and look forward to welcoming you back to experience our exciting new look on your next visit. Please don’t hesitate to let us know if there’s anything we can do to make your future stay even more memorable.Once again, congratulations on your anniversary, and thank you for choosing Swiss-Garden Beach Resort Kuantan for such a meaningful celebration.Yours sincerely,Nabilah M.J.Swiss-Garden Beach Resort

Risposta dalla struttura: Dear Awzan,Thank you for sharing such wonderful feedback! We are absolutely thrilled to hear that you had such a positive experience during your stay. It’s fantastic to know that you found our staff to be friendly and helpful – they truly take great pride in providing exceptional service, and your kind words will mean a lot to them.We're also delighted that you enjoyed our prime location, as well as the cleanliness and modern design of your room. It's great to know that our breakfast offerings exceeded your expectations and gave you a great start to your day.We greatly appreciate your recommendation and would love to welcome you back the next time you’re in the area. Should you need anything for your future stays, please don’t hesitate to reach out.Yours sincerely,Nabilah M.J.Marcom ExecutiveSwiss-Garden Beach Resort

Risposta dalla struttura: Dear Asim,Thank you for taking the time to provide such a detailed review. We deeply regret that your stay was marred and did not meet your expectations.We completely understand how disruptive the noise from the construction must have been and how it negatively impacted your reunion with friends.While we strive to improve our property for the benefit of our guests, we deeply regret that this wasn’t clearly communicated to you prior to your arrival. We will take immediate steps to ensure future guests are better informed about such circumstances.Regarding the pool, we regret the unfortunate timing of its closure and are working diligently to ensure that such disruptions do not occur again. Please be assured that the health and safety of our guests are always a priority, and we understand how disappointing it must have been to find it inoperable during your stay.As for the food and dining options, we want you to know that we acknowledge your concerns about the limited offerings and understand your disappointment. The operational challenges due to the renovations have affected some of our services, and we are actively working on providing more comprehensive dining experiences moving forward.We also appreciate your positive comments about our staff, who continue to work diligently despite the challenges posed by the renovations. We will share your kind words with them, as they truly strive to provide excellent service.We value your feedback, and we want to assure you that your comments are being taken seriously. We are committed to ensuring that all guests have a positive and enjoyable experience, and your review will help us improve.We thank you again for your feedback, and please don’t hesitate to reach out to us directly if you would like to discuss your concerns further. We are committed to making things right.Yours sincerely,Nabilah M.J.Marcom ExecutiveSwiss-Garden Beach Resort

Risposta dalla struttura: Dear Naurah,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed the beach and pool during your stay. We completely understand your suggestion regarding the water slides, and we appreciate your insight. While we aim to provide a fun and safe experience for all guests, we will certainly consider your feedback to see if there is a way to accommodate parents with their little ones on the slides, while maintaining safety guidelines.We truly value your input, and we hope to welcome you and your family back soon for another memorable stay!Yours sincerely,Nabilah M.J.Marcom ExecutiveSwiss-Garden Beach Resort

Risposta dalla struttura: Dear Farizah,Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the service, found our staff to be polite, and were pleased with your room. It’s also wonderful to know that you had a great dining experience. We always strive to provide our guests with exceptional service and high-quality amenities, and it’s great to know we met your expectations.We truly appreciate your kind words, and we hope to have the pleasure of welcoming you back on your next visit.Yours sincerely,Nabilah M.J.Marcom ExecutiveSwiss-Garden Beach Resort

Risposta dalla struttura: Dear Guest User,Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience with our friendly and helpful staff, as well as enjoying the new renovations and your sea view room. We're also happy to know that you loved the aromatherapy body wash – we aim to create a truly relaxing atmosphere for our guests.We look forward to welcoming you back for another memorable stay.Yours sincerely,Nabilah M.J.Marcom ExecutiveSwiss-Garden Beach Resort

Risposta dalla struttura: Dear Syazanapis,Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had another memorable stay with us, and we truly appreciate your continued loyalty. It means a lot to know that our peaceful atmosphere and family-friendly environment have contributed to making your visits so enjoyable. We look forward to welcoming you and your loved ones back for many more visits in the future.Yours sincerely,Nabilah M.J.Marcom ExecutiveSwiss-Garden Beach Resort

Risposta dalla struttura: Dear Anonymous User,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel convenient and comfortable, and that it was a great choice for your family. Your recommendation means a lot to us, and we’re so glad we could provide an enjoyable experience for you and your loved ones.We look forward to welcoming you and your family back for another memorable stay!Yours sincerely,Nabilah M.J.Marcom ExecutiveSwiss-Garden Beach Resort

Risposta dalla struttura: Dear Nazariah,Thank you for choosing Swiss-Garden Beach Resort Kuantan and for sharing your wonderful feedback about your family vacation with us.We are thrilled to hear that you found our resort to be a great place for a family getaway. Ensuring a memorable and enjoyable experience for families is our priority, and it brings us joy to know we could provide just that for you.Your kind words inspire our team to continue delivering exceptional hospitality and services. We hope your family enjoyed the beachfront location, our facilities, and the warm ambiance we strive to create for our guests.It was truly our pleasure to have you with us, and we look forward to welcoming you and your loved ones back for another fantastic stay. If there’s anything we can do to make your next visit even more special, please don’t hesitate to reach out to us.Yours sincerely,Nabilah M.J.Swiss-Garden Beach Resort

Risposta dalla struttura: Dear Adilla,Thank you for your wonderful review! We’re thrilled to hear that you loved your stay with us and found your room clean and spacious. It’s great to know you enjoyed the beach and received friendly, helpful service from our staff. We hope to welcome you back soon for another fantastic experience!Yours sincerely,Nabilah M.J.Marcom ExecutiveSwiss-Garden Beach Resort

Risposta dalla struttura: Dear Aida Shakina,Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our warm welcome and exceptional service during check-in. It’s fantastic to know that your kids had a great time at the resort! We love having families like yours return, and we look forward to welcoming you back for many more school holidays to come. Safe travels until then!Yours sincerely,Nabilah M.J.Marcom ExecutiveSwiss-Garden Beach Resort

Risposta dalla struttura: Dear A ,Thank you for your kind review! We’re delighted to hear that you had a pleasant stay and enjoyed the food, ambience, and service.We appreciate your feedback regarding the balcony cleaning, and we’ll certainly work on addressing this issue to ensure a more comfortable experience for our guests. Thank you for bringing it to our attention. We hope to welcome you back for another wonderful stay!Yours sincerely,Nabilah M.J.Marcom ExecutiveSwiss-Garden Beach Resort

Risposta dalla struttura: Dear Guest User,Thank you for sharing your thoughts with us. We’re glad to hear you found the room comfortable. We appreciate your feedback regarding the breakfast selection and will certainly consider it as we look to enhance our offerings.We understand that the pool options for older children can be limited, and we are continuously exploring ways to improve our facilities for all age groups. Your insights are valuable to us, and we hope to have the opportunity to welcome you back for a more satisfying experience in the future!Yours sincerely,Nabilah M.J.Marcom ExecutiveSwiss-Garden Beach Resort