Best KL City View at Regalia Residence

Recensioni su Best KL City View at Regalia Residence

Best KL City View at Regalia Residence

Regalia Residence Block C (milan Homestay Counter 6 Jln Sultan Ismail Kuala Lumpur MY, Off, Jalan anjung putra, Kuala Lumpur, 50350, MalaysiaDettagli hotel
Best KL City View at Regalia Residence
Best KL City View at Regalia ResidenceBest KL City View at Regalia ResidenceBest KL City View at Regalia Residence
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.0/10
Molto buono
159 recensione
Recensioni verificate
Ubicazione8.7
Strutture e servizi7.6
Servizio7.6
Pulizia8.1
Filtra per:
Ordina per:
Tutte le recensioni(159)
Recensioni positive(136)
Recensioni con foto/video(71)
Soggiorno meraviglioso!(31)
Piscina pulita(26)
Piscina meravigliosa(26)
Vista meravigliosa(15)
Bella accoglienza(10)
Con piscina a sfioro(9)
Posizione conveniente(9)
Vicino all'area commerciale(6)
Recensioni negative(22)
Utente ospite
Suite tripla
Soggiorno: giu 2025
Viaggio con amici
1 recensione
6.0/10
Pubblicata: 23 lug 2025
Already remark for non smoking room but still get a studio with extra smoke fragrance. Asked the details for check in procedure many time. Till i need to wait around 45-50 minutes to be replied. Even i already paid in online. The guard even give me the wrong details where i should park my car. Totally worst staycation. The lift also need to wait for at least 7min-10min to get your turn. The kitchen also so old. Scared me to use since there is no instruction and any sign which side should i turn. But, luckily they rply me asap when i asked about the kitchen
Traduci
Risposta dalla struttura: Thank you very much for your honest feedback. I’m truly sorry to hear that your stay did not meet your expectations and that you faced inconveniences regarding check-in, parking instructions, and the smoke smell in the room. We understand how important a smooth and comfortable experience is, and I regret that we fell short in this instance.We have already addressed the smoking concern with our cleaning team to ensure fresher conditions for future guests, and we will review communication procedures so replies are more prompt and clear. Regarding the lift and building facilities, these are managed by the residence management, but I will share your comments with them as well.I’m glad our team was able to assist you quickly with the kitchen, and I will make sure clearer instructions are provided moving forward.Your feedback is very valuable to us, and I sincerely apologize for the frustrations you experienced. We will continue working hard to improve, and I hope you’ll consider giving us another chance to provide you with a much better stay in the future. 🙏
Sweet Chelsea
Appartamento con una camera da letto
Soggiorno: mar 2025
Coppia
140 recensione
8.0/10
Molto buono
Pubblicata: 17 giu 2025
The checkin checkout process very smooth. Price reasonable with best condition of room service. Clean and tidy, bathroom is big and got queen and single bed.
Traduci
Risposta dalla struttura: Thank you so much for your kind words! 😊We’re glad to hear you had a smooth check-in/check-out experience and enjoyed the clean, spacious room and bathroom. It's always our goal to provide great value and comfort for our guests.Looking forward to welcoming you again soon! 🛏️✨
JUN XIANG
Suite tripla
Soggiorno: apr 2025
Famiglia
9 recensione
10/10
Eccezionale
Pubblicata: 4 ago 2025
Nice hotel, enjoy staying here with my family. Comfortable and clean
Traduci
Risposta dalla struttura: Thank you so much for your kind review! 😊 I’m really glad you and your family had a comfortable and enjoyable stay. Hope to welcome you back again soon!
Diana 007
Suite tripla
Soggiorno: mar 2025
Coppia
22 recensione
8.0/10
Molto buono
Pubblicata: 23 mag 2025
Glad to arrive early that we were able to check on the skypool ❤️
Traduci
Risposta dalla struttura: We're so happy to hear you enjoyed the SkyPool — it's definitely one of our favorite features too! 😊 Thank you for your kind words, and we're glad everything worked out smoothly with your early arrival. Hope to see you again soon!
Ismail_ahamed
Suite tripla
Soggiorno: gen 2025
Famiglia
12 recensione
9.0/10
Ottimo
Pubblicata: 30 apr 2025
It's was really awesome to stay at Regalia Residence. The apartment was clean and the services were available also it has a good view to see all KL.
Traduci
Risposta dalla struttura: Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at Regalia Residence. It's great to know the cleanliness, service, and the beautiful KL view made your experience a memorable one. We truly appreciate your feedback and hope to welcome you back again soon!
Alupotha Gamaathige
Appartamento con una camera da letto
Soggiorno: lug 2025
Famiglia
8 recensione
4.0/10
Pubblicata: 22 ago 2025
Not proper working condition wash room, TV, and hot water also. Informed them but never respond. Think twice before you go there
Traduci
Risposta dalla struttura: Thank you for your feedback. I’m truly sorry to hear about the issues you experienced with the washroom, TV, and hot water, as well as the communication during your stay. This is certainly not the level of service we aim to provide. Your comments are very important, and I’ve already followed up with the team to ensure these concerns are resolved promptly.I sincerely apologize for the inconvenience caused, and I appreciate you bringing this to my attention so we can improve for future guests. 🙏
polllyyy
Suite tripla
Soggiorno: dic 2024
Famiglia
45 recensione
2.0/10
Pubblicata: 19 gen 2025
The owner of the accommodation is a Russophobe and a rude person. Disgusting attitude towards guests. It is better to find other apartments. We were supposed to check in late in the evening, which I wrote when booking. When we arrived at the place, no one was there and the staff did not get in touch. We sat tired from the road on the street for half the night and waited for us to be registered. The furniture in the room is all old, ants were running around in the kitchen, the bathroom smelled of mold and dampness. There is NO SOUNDPROOFING in the room. We lived on the 33rd floor, you could hear everything from the street and the noise in the corridor. There is a swimming pool on the roof, but there are almost always a lot of people there and it is impossible to swim. The most interesting fact. We left a deposit of 200 ringgit in cash. When checking out, we asked to return the deposit in cash. In response to our request, the owner of the hotel (or employees) began to be rude and rude, making Russophobic statements (ridiculing us for being Russian). as proof I am attaching a screenshot of the "friendly attitude" of the owner towards guests from other countries. Overall I am not very happy with this accommodation, in Kuala Lumpur you can find apartments much better than this. Комментарий для путешественников из России: Ни в коем случае не останавливайтесь в этом жилье, хозяин откровенный русофоб. Когда хотели вернуть залог при выселении, он начал высмеивать нас и разводить геополитический диспут, который не имеет вообще никакого отношения к делу. Мы впервые в Азии столкнулись с русофобией и дискриминацией по национальному признаку. Это возмутительно. Скриншот - подтверждение прилагается в фото. Будьте осторожны и знайте что за вашей спиной здесь вас будут высмеивать и поливать грязью
Traduci
6/7
Risposta dalla struttura: We are sorry to hear that your experience did not meet expectations, and we appreciate you taking the time to share your feedback.Please allow us to address a few points:Check-in Experience: We sincerely apologize for any inconvenience caused during your arrival. Our team does offer self check-in instructions in advance, and we always aim to be available for late arrivals, but subject to prior proper notification and arrangement.Room Condition: We strive to maintain a clean and comfortable environment for all guests. Had we been informed of issues like ants or odors, we would have responded immediately to resolve them. Your feedback will be used to ensure this is looked into and addressed.Soundproofing & Pool: Being in a high-rise city residence, some external noise can be expected, though we understand how this may affect light sleepers. As for the pool, it's a popular attraction and can be busier at peak times — we regret that this limited your enjoyment.Deposit and Behavior Concerns: Regarding the deposit refund and claims of inappropriate behavior, we take these matters very seriously. Our team does not tolerate or engage in any form of discrimination or disrespect towards any guest, regardless of nationality. If you have supporting evidence, we welcome a direct conversation so we can investigate fully and take appropriate action.We always strive to treat every guest with fairness, respect, and hospitality. We're sorry your experience did not reflect this, and we hope future stays elsewhere meet your expectations more closely.
polllyyy
Suite tripla
Soggiorno: dic 2024
Famiglia
45 recensione
9.0/10
Ottimo
Pubblicata: 12 gen 2025
nice apartment. I lived on the 33rd floor and had a beautiful view of the city from the window. The panoramic view from the pool on the 37th floor deserves special attention. There is also a second pool on the 5th floor, there are fewer people there and you can swim in peace. The bathroom can be cleaned and there is a laundry room. there is a kitchen and dishes, everything is clean. Asa liked us. just keep in mind that if you arrive at night to check in, it is not a fact that you will be checked in at late hours. There is no one at the reception after 10 p.m. and there's only two towels provided for two people in apartment
Traduci
Risposta dalla struttura: Thank you for taking the time to share such comprehensive feedback about your stay! We’re delighted to hear you enjoyed the breathtaking views from the 33rd floor and our panoramic infinity pool on the 37th floor—it’s truly our crown jewel. We’re also glad you discovered the quieter 5th-floor pool; it’s a hidden gem for relaxation!We appreciate your kind words about the cleanliness of the kitchen, dishes, and laundry facilities. It’s wonderful to know these amenities contributed to your comfortable stay.
Travel with Moeed
Suite tripla
Soggiorno: gen 2025
Viaggio con amici
44 recensione
10/10
Eccezionale
Pubblicata: 15 feb 2025
Comfortable stay with Kuala Lumpur uper view swimming pool
Traduci
Risposta dalla struttura: Thank you for your lovely feedback! We're glad to hear you had a comfortable stay and enjoyed the stunning Kuala Lumpur city view from our rooftop swimming pool. It's always a pleasure to host guests who appreciate the beauty and comfort we strive to offer.Looking forward to welcoming you again!
Utente ospite
Appartamento con una camera da letto
Soggiorno: nov 2024
Famiglia
39 recensione
10/10
Eccezionale
Pubblicata: 14 dic 2024
Stay here for a week and extand my night stay as my husband job is still on going (dont know when we c.out). The host and staff really helpful. Room was great and really big space. Enough for group or family. Near to all places and easy access with pubkic transport. 5minit walking distance to shopping mall. Overall nice place indeed
Traduci
Risposta dalla struttura: Thank you for your kind review! 😊 We're thrilled to hear you had a comfortable stay and appreciated the spacious room and convenient location. It's great to know the host and staff were helpful throughout your extended stay. We hope to welcome you and your family again in the future! 🌟
Utente ospite
Suite tripla
Soggiorno: apr 2025
Viaggio con amici
1 recensione
10/10
Eccezionale
Pubblicata: 18 mag 2025
Perfect spot for a chilling and relaxing weekend getaway to let all your stress and tired go away!!!
Traduci
Risposta dalla struttura: We're so glad to hear that you had a relaxing and stress-free weekend with us! Thank you for choosing our place as your getaway spot — it means a lot. Hope to welcome you back again soon for another perfect stay!
arif ismailll
Suite tripla
Soggiorno: ott 2024
Famiglia
4 recensione
9.5/10
Fantastico
Pubblicata: 10 nov 2024
Excellent room, nice pool My room is level 30, lift could be long during peak time AC not working? Remote battery is out? Not sure Bit room is not hot, so okay without AC Walkable to sunway putra
Traduci
Risposta dalla struttura: Thank you for your feedback! I'm glad you enjoyed the room and the pool. I apologize for the inconvenience with the lift and the air conditioning. We will check the remote batteries and fix this issue. I'm pleased to hear the room was still comfortable for you. I hope you found it convenient to get to Sunway Putra.
Shahbaz
Suite tripla
Soggiorno: lug 2025
Famiglia
4 recensione
10/10
Eccezionale
Pubblicata: 23 ago 2025
View of hotel is great, swimming pool facility and security is good.
Traduci
Risposta dalla struttura: Thank you for your kind words! 😊 I’m glad you enjoyed the great view, the pool facilities, and felt secure during your stay. Hope to host you again soon!
Annabelle2701
Suite tripla
Soggiorno: apr 2025
Famiglia
6 recensione
7.5/10
Pubblicata: 3 mag 2025
Love the place but i hope they maintain and service the ac more frequently. The ac barely working on the first night, i was unable to sleep cuz it’s hot. Contacted the customer service & they’re very helpful. They offered a different room for the second night. Thanks :)
Traduci
Risposta dalla struttura: Thank you for your honest feedback and kind words. We're truly sorry about the inconvenience you experienced with the AC on your first night, and we appreciate your patience. We're glad our team could assist quickly and provide you with an alternative room. We'll certainly take note to improve our AC maintenance moving forward. Hope to welcome you back for a more seamless stay next time!
Miss AAAA
Appartamento con una camera da letto
Soggiorno: set 2024
Famiglia
1 recensione
9.5/10
Fantastico
Pubblicata: 2 nov 2024
Big place and suitable for big family .. many amaneties .. if I have oportunity to come I will come here again..
Traduci
Risposta dalla struttura: Thank you for your kind words! I'm delighted to hear that you found the place spacious and suitable for your family, with many amenities. We look forward to welcoming you back on your next visit.