Hotel in zona Istana Negara, Kuala Lumpur

Most convenience, mall just 3mins walking distance. Easy access to main federal and highway. Suites very clean with all ready to use kitchenware & tools. Washing machine. Hassle free.

We arrived the hotel around 1.35pm. The front desk staff let us to checked in earlier. Room very clean and spacious . The pool at the top floor very nice. I definitely will be back again. The staffs here very friendly. 10/10.

My stay at the Signature Service Suite in Hartamas was exceptional. The suite was spacious, modern, and impeccably clean, offering all the amenities needed for a comfortable stay. The location was ideal, with convenient access to dining options, shopping, and key areas in the city. The staff were friendly and professional, ensuring a seamless check-in and check-out process. The overall atmosphere of the property was pleasant and well-maintained, making it a fantastic choice for both short and long stays. Highly recommended!

Booked here for a staycation with my friends last weekend. There are four of us so I booked the room with 2 queen beds. Room was very spacious, perfect for gathering. Parking was a flat rate of RM12 per entry after a certain amount of time, can’t remember how long. Mattress was comfy but the pillows were too soft for my liking. They allowed us to check in early since there’s room ready and available. Perfect location in Mont Kiara as lotsa restaurants, cafes and malls are within walking distance.

Smooth registration process. Friendly and helpful staffs. Great location. Many restaurants and shops nearby. Spacious and clean room.

It's a new building, with amazing amenities and build quality. The bed was extremely comfortable, while the gym and pool are excellent. The washer works as intended and the water pressure was more than adequate. Since there's so many eateries around we did not use the kitchen at all. Free parking is a much welcome added bonus that any other properties in the area offer. However, our stay had some hiccoughs that made it far from perfect: - the fridge is noisy (being in a studio unit there is no separating wall to insulate) - we were unpleasantly surprised at 6:30am by a very loud humming noise, which I attributed could be from the central HVAC system. This noise was so loud that echoed throughout the entire hallway and I experienced dizziness and tinnitus shortly after, having shortened my intended rest by a few hours. After peaceful silence during night time, the situation repeated itself the following morning. When I questioned the staff about it, the young lady at reception was clueless, asked me if it was maintenance, and that they would ”check”. Another issue is the deposit at check-in. At checkout and upon confirming everything is fine with the room, ”per policy” the deposit charge is to be refunded at a later time, which I find unacceptable, as any other place immediately returns it at checkout. I had to convince the staff to reluctantly process the refund on the POS machine.

Mixed Experience at AMI Suite: Acceptable Room Condition but Disappointing Jacuzzi Rating: ★★☆☆☆ (2 out of 5 stars) I recently stayed a night at AMI Suite on 26th June and had a mixed experience overall. While the room condition and facilities were acceptable, I was quite disappointed with the Jacuzzi experience. Additionally, the maintenance of the Jacuzzi and the number of people using it left much to be desired. Let's start with the positives. The room itself was in decent condition, clean, and adequately furnished. The amenities provided were satisfactory, and I had no major complaints about the overall room experience. The facility as a whole seemed well-maintained, with friendly staff readily available to assist with any queries or concerns. However, my experience with the Jacuzzi was a letdown. Firstly, the Jacuzzi itself was in poor condition. It seemed worn out, and the water temperature control was not functioning properly. The water jets were weak, which significantly diminished the relaxing experience I had hoped for. It was disappointing to find that the Jacuzzi did not live up to its advertised standards. Furthermore, the number of people using the Jacuzzi was overwhelming. It appeared that the facility was unable to manage the demand, as the Jacuzzi was overcrowded during my visit. This resulted in a less-than-pleasant atmosphere, with noise and limited personal space. It would have been beneficial if the management had imposed a limit on the number of guests allowed in the Jacuzzi area to maintain a comfortable and enjoyable experience for all. Lastly, the maintenance of the Jacuzzi left much to be desired. There were noticeable cleanliness issues, and it seemed that the facility was not properly maintained. Considering the number of people using the Jacuzzi, it is essential for regular cleaning and upkeep to ensure a hygienic environment. In conclusion, while the room condition and overall facilities at AMI Suite were acceptable, the Jacuzzi experience was a disappointment. The Jacuzzi's poor condition, overcrowding, and lack of maintenance significantly impacted the overall enjoyment. I hope the management takes note of these issues and works towards improving the Jacuzzi experience for future guests.

Questo è un esterno molto contemporaneo, l'interno lussuoso, intelligente, facile procedura di check-in, le camere sono più spaziose della media dell'hotel, con finestre di vetro piano-to-soglia, con aria condizionata, fan, internet, e i distributori d'acqua filtrati, e è facile prenotare un cabina.

The first time I arrived at the room, there’s “rotten apple full of ant”. Also, the bathroom was full with mold and smell like urine all the time even when I just check in the room. Last but not least, they did the construction in the early morning.its was very stressful when u wake up just to hear all the construction noises. But the location was very convenient because it’s near to the MRT sentul barat and just beside viva mini mall.

Soddisfatto della camera con vista su KLCC e KL Tower. Richiedi tempo per effettuare il check-in. Ma forse a causa delle vacanze scolastiche c'è una lunga coda per il check-in e la colazione. Se vuoi fare il check-out velocemente, basta consegnare la tua carta, ma dovrai comunque fare la fila per verificare il parcheggio perché c'è solo 1 sportello.