AMI Suites

Recensioni su AMI Suites

AMI Suites

G-09, Arte, Jalan Sultan Haji Ahmad Shah, Mont Kiara, 50480 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50480, MalaysiaDettagli hotel
AMI Suites
AMI SuitesAMI SuitesAMI Suites
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.4/5
Molto buono
607 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.4
Servizio4.4
Pulizia4.4
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Tutte le recensioni(607)
Recensioni positive(589)
Recensioni con foto/video(302)
Vista meravigliosa(52)
Piscina meravigliosa(41)
Ottimo design(29)
Ideale per viaggi di lavoro(22)
Ascensore OK(21)
Parcheggio comodo(20)
Ben arredato(15)
Reception gentilissima(14)
Recensioni negative(17)
WONG FERRIS
Monolocale Confortevole
Soggiorno: mag 2023
Lavoro
52 recensione
3.5/5
Pubblicata: 1 lug 2023
Mixed Experience at AMI Suite: Acceptable Room Condition but Disappointing Jacuzzi Rating: ★★☆☆☆ (2 out of 5 stars) I recently stayed a night at AMI Suite on 26th June and had a mixed experience overall. While the room condition and facilities were acceptable, I was quite disappointed with the Jacuzzi experience. Additionally, the maintenance of the Jacuzzi and the number of people using it left much to be desired. Let's start with the positives. The room itself was in decent condition, clean, and adequately furnished. The amenities provided were satisfactory, and I had no major complaints about the overall room experience. The facility as a whole seemed well-maintained, with friendly staff readily available to assist with any queries or concerns. However, my experience with the Jacuzzi was a letdown. Firstly, the Jacuzzi itself was in poor condition. It seemed worn out, and the water temperature control was not functioning properly. The water jets were weak, which significantly diminished the relaxing experience I had hoped for. It was disappointing to find that the Jacuzzi did not live up to its advertised standards. Furthermore, the number of people using the Jacuzzi was overwhelming. It appeared that the facility was unable to manage the demand, as the Jacuzzi was overcrowded during my visit. This resulted in a less-than-pleasant atmosphere, with noise and limited personal space. It would have been beneficial if the management had imposed a limit on the number of guests allowed in the Jacuzzi area to maintain a comfortable and enjoyable experience for all. Lastly, the maintenance of the Jacuzzi left much to be desired. There were noticeable cleanliness issues, and it seemed that the facility was not properly maintained. Considering the number of people using the Jacuzzi, it is essential for regular cleaning and upkeep to ensure a hygienic environment. In conclusion, while the room condition and overall facilities at AMI Suite were acceptable, the Jacuzzi experience was a disappointment. The Jacuzzi's poor condition, overcrowding, and lack of maintenance significantly impacted the overall enjoyment. I hope the management takes note of these issues and works towards improving the Jacuzzi experience for future guests.
6/8
Risposta dalla struttura: Dear Ferris,Thank you for taking your precious time to review us. I really appreciate your kind words about the room and services, I have shared these with the team for further encouragement. However, as the Jacuzzi Pods and all common facilities are not managed by AMI Suites, we are not the right people to comment or reply about them, hence, we will definitely share these with the Building Management instead. Furthermore, it has never been our intention to advertise about the common facilities. Overall, I am glad that solely AMI Suites have met your expectations. but we are sincerely sorry for any inconvenience we may have caused.Kind Regards,William, Rooms Division Manager
Utente anonimo
Monolocale Confortevole
Soggiorno: giu 2023
Coppia
11 recensione
5.0/5
Eccezionale
Pubblicata: 19 lug 2023
Good hotel. Good view. Affordable, cheap, nice viee. Near attractions. Free parking.
Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your positive review of our hotel. We are thrilled to hear that you had a good experience during your stay and enjoyed the beautiful views we have to offer.Affordability is something we prioritize, and we are delighted that you found our rates to be reasonable and budget-friendly. It's great to know that our location near attractions was convenient for you, making it easier to explore the area without any hassles.Additionally, we understand the importance of parking convenience, and we are glad that you appreciated our complimentary parking facilities. We aim to provide our guests with a seamless and enjoyable stay, and your feedback encourages us to continue doing so.Once again, thank you for your kind words and positive feedback. It means a lot to us. Should you plan to visit the area again, we would be honored to have you as our guest once more.If you have any further comments or if there's anything else we can assist you with, please feel free to reach out to us directly. Your satisfaction is our top priority, and we are here to ensure you have a memorable experience with us.Warmest regards,William, Rooms Division Manager
Utente ospite
Monolocale Confortevole
Soggiorno: gen 2025
Coppia
11 recensione
3.7/5
Pubblicata: 11 feb 2025
Our accommodations featured a beautifully decorated, impeccably clean, and comfortably appointed room with a fully equipped kitchen and convenient washer/dryer. However, the extended wait times (5-10 minutes) for the elevator, as noted in prior reviews, proved to be accurate. While the hotel offered a large, family-friendly pool and a smaller, quieter alternative on a different floor, the gym's limited equipment was a notable shortcoming. Further issues included an inadequately adjustable air conditioning unit directly facing the bed, disruptive hallway and adjoining room door noises, and an underwhelming breakfast selection. The a la carte breakfast, limited to a single item from seven basic choices (e.g., Bolognese, waffle, or bagel), was also less expensive when purchased directly at the hotel. Ultimately, while the room's décor and amenities were commendable, the other issues prompted us to relocate to a different hotel for the remainder of our stay.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to provide such detailed feedback. We are glad to hear that you found the décor and cleanliness of your room, along with the fully equipped kitchen and washer/dryer, to your satisfaction.We also appreciate your observations about the elevator wait times, the pool, and the gym. We're aware that the wait times can sometimes be a bit longer during peak hours, and we are actively working on improvements to address this. Your comments about the air conditioning unit, noise levels, and breakfast selection are also valuable, and we apologize for any inconvenience these may have caused during your stay. We will take these into consideration as we make adjustments to better meet our guests’ expectations.We truly regret that the issues you encountered led to your decision to move to another hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,William, Rooms Division Manager
Lopez98
Monolocale Confortevole
Soggiorno: gen 2025
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 18 feb 2025
Good place stay with friends and family facilities are really nice and the 3 type of pools
Traduci
Risposta dalla struttura: Dear Lopez,Thank you for your kind review! We're so happy to hear you enjoyed your stay with friends and family. It’s great to know that you liked our facilities, especially the variety of pools. We hope to welcome you back soon for another wonderful experience!Kind Regards,William, Rooms Division Manager
kittingkitty
Monolocale Confortevole
Soggiorno: dic 2024
Famiglia
203 recensione
5.0/5
Eccezionale
Pubblicata: 29 gen 2025
Staff were very nice to arrange me stay at top of AMI suites 41 floor. Heard so many firework for the night a great way to count down for chinese new year. Wishing great business for this hotel. Just didn't manage to use all facility during our 2 night stay which is a pity cause i was too tired to do anything the moment i checked in.
Traduci
Risposta dalla struttura: Dear kittingkitty,Thank you for sharing your kind review! We're thrilled to hear that you enjoyed your stay at the top of AMI Suites and had the chance to experience the festive atmosphere with the fireworks. We appreciate your well wishes for our hotel’s success. We're sorry to hear you didn’t have the opportunity to enjoy all the facilities during your stay – we hope you can make the most of them on your next visit when you’re feeling more refreshed! We look forward to welcoming you again soon.Kind Regards,William, Rooms Division Manager
Utente ospite
Monolocale Confortevole
Soggiorno: dic 2024
Coppia
22 recensione
4.7/5
Fantastico
Pubblicata: 25 gen 2025
I really enjoyed my stay here and I regretted moving to another hotel . Very good for long stay nice view I would rebook and recommend very beautiful and lovely entertainment.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that you found the view and entertainment to be so enjoyable. We’re sorry to hear that you regretted moving to another hotel, and we’d be more than happy to welcome you back for your next stay. We truly appreciate your recommendation and look forward to hosting you again soon!Kind Regards,William, Rooms Division Manager
Sze Jie
Monolocale Confortevole
Soggiorno: gen 2025
Coppia
9 recensione
3.7/5
Pubblicata: 18 feb 2025
Overall ok. Lift waiting time slightly longer especially during peak hours.
Traduci
Risposta dalla struttura: Dear Sze Jie,Thank you for taking the time to share your feedback. We're glad to hear that your stay was overall pleasant. We also appreciate you pointing out the lift waiting time during peak hours. We understand how this can be an inconvenience, and we're looking into ways to improve the efficiency of our lift service to ensure a smoother experience for our guests. We hope to welcome you back soon and provide an even better stay.Kind Regards,William, Rooms Division Manager
MayFong
Suite Confortevole (2 camera/e da letto)
Soggiorno: nov 2024
Famiglia
7 recensione
4.5/5
Ottimo
Pubblicata: 16 dic 2024
Good location, friendly staff, good service provided, easy to access  Washing machine, jug kettle, microwave, fridge, iron & ironing board …. all provided 👍
Traduci
Risposta dalla struttura: Dear Ms. Fong,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, friendly staff, and the amenities we offer. It's great to know that the in-room facilities, like the washing machine, kettle, microwave, fridge, and iron, contributed to your comfort and convenience. We truly appreciate your feedback and hope to welcome you back for another fantastic stay in the future!Kind Regards,William, Rooms Division Manager
nurul
Monolocale Confortevole
Soggiorno: gen 2025
Coppia
8 recensione
4.7/5
Fantastico
Pubblicata: 19 feb 2025
the chinese staff at the receptionist quite arrogant
Traduci
Risposta dalla struttura: Dear Ms. Nurul,Thank you for sharing your feedback with us. We sincerely apologize if you felt that our associate did not meet your expectations. We aim to provide a welcoming and professional experience for all our guests, and we are sorry if we fell short of that during your stay. Please rest assured, we will address this matter with our team to ensure we improve our service moving forward. We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future.Kind Regards,William, Rooms Division Manager
Utente ospite
Monolocale Confortevole
Soggiorno: nov 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 25 dic 2024
Highly recommended 🥰 Very Comfortable, Very Clean. Nice place to visit.
Traduci
6/12
Risposta dalla struttura: Dear Valued Guest,Thank you so much for your kind words! 🥰 We're thrilled to hear that you had a comfortable and enjoyable stay with us. It means a lot to know that you appreciated the cleanliness and the overall experience. We hope to welcome you back for another wonderful visit soon! Safe travels! 🌟Kind Regards,William, Rooms Division Manager
Ice
Monolocale Confortevole
Soggiorno: nov 2024
Solo
5 recensione
5.0/5
Eccezionale
Pubblicata: 16 feb 2025
Nice hotel with lots of facilities to explore. Room were nice and clean. Parking is free too and lots of parking space. Location is very convenient too.
Traduci
Risposta dalla struttura: Dear Ms. Ice,Thank you for your kind review! We're so glad to hear that you enjoyed exploring the facilities at our hotel, and that your room was to your satisfaction. It's great that the free parking and ample parking space were convenient for you, along with our ideal location.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay!Best regards,William, Rooms Division Manager
down to earth
Monolocale Confortevole
Soggiorno: ott 2024
Solo
13 recensione
5.0/5
Eccezionale
Pubblicata: 25 nov 2024
A perfect place to stay especially if you are attending conferences at the nearby MITEC. Nothing beats waking up later and taking a stroll of under 10 min to get to the venue, and back, without all the traffic jams. The service apartment is well appointed and clean, with the best views of KL. I did not get to use the recreation pool , sky pool and sky gym, but they open to all guests. I fully appreciated the well stocked mini mart too, which open till late. Ill be back!
Traduci
Risposta dalla struttura: Dear down to earth,Thank you for your fantastic review! We’re thrilled to hear that our location was perfect for your conference at MITEC, and that you enjoyed the convenience of being so close to the venue. We’re also glad you appreciated the well-appointed room, the stunning views of KL, and the amenities we offer. We hope you’ll have the chance to enjoy the Mosiac Pool, Sky Pool, and Sky Gym during your next stay! It’s great to know the Bila Bila Mart came in handy as well. We look forward to welcoming you back soon!Kind Regards,William, Rooms Division Manager
Amanda YH
Suite Confortevole (2 camera/e da letto)
Soggiorno: set 2024
Viaggio con amici
3 recensione
1.2/5
Pubblicata: 28 ott 2024
The general cleanliness of the place is terribly horrifying and worrying. Firstly the carpet and the sofa is extremely dirty and disgusting as visible stain is everywhere on the surface. Secondly, the bed is dirty and dusty as well. After sleeping in on the first night of my stay, few of us has general itchiness over our body and developed into hives, whether there is present of bed bug is highly suspicious. Thirdly, we requested for a top out from the reception for a few ammenities, the deliver was not prompt and they just simply put the amenities on the floor outside the door. Lastly, the deposit for the stay was almost forgotten by the receptionist during the check out.
Traduci
Risposta dalla struttura: Dear Ms. Amanda,Thank you for sharing your feedback. We sincerely apologize for the disappointing experience you had during your stay. Cleanliness is a top priority for us, and we're truly sorry that your room did not meet our usual standards. We will immediately address the issues you raised with our housekeeping team to ensure a thorough inspection and cleaning of the rooms, including the carpet, sofa, and bedding.We are also concerned about the discomfort you mentioned and will look into the matter of potential bed bugs to make sure the issue is thoroughly investigated and resolved.Regarding the amenities delivery and check-out process, we apologize for the delays and the oversight with the deposit. We will review our procedures with the team to ensure a quicker and more attentive service in the future.Your feedback is invaluable, and we will use it to improve our services and prevent such issues from recurring. We hope you’ll give us another chance to provide you with a much better experience on your next visit.Kind Regards,William, Rooms Division Manager
Utente anonimo
Monolocale Confortevole
Soggiorno: set 2024
Lavoro
111 recensione
4.0/5
Molto buono
Pubblicata: 12 ott 2024
I’ve always love to stay with AMI with the perfect scenery. Recommended hotel to stay.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you love staying with us at AMI and appreciate the beautiful scenery we have to offer. Your recommendation means a lot to us!We look forward to welcoming you back for your next visit. If there’s anything specific you’d like during your stay, please don’t hesitate to let us know. Furthermore, please feel free to contact us directly for your next booking, we shall do our best to offer you our best rate.Warm regards,William, Rooms Division Manager
Burhanuddin
Monolocale Confortevole
Soggiorno: ago 2024
Viaggio con amici
61 recensione
4.5/5
Ottimo
Pubblicata: 8 set 2024
The suites is clean. The building interior is wonderful. There are lot of facilities in the building. The shower is hard to control, the water is very hot. There is a line accross the tv.
Traduci
Risposta dalla struttura: Dear Mr. Burhanuddin,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found the suites clean and enjoyed the building's interior and facilities.I apologize for the issues you experienced with the shower and the TV. We take such matters seriously and will address these concerns with our maintenance team to ensure they are resolved promptly.Your feedback is invaluable in helping us improve, and we hope to have the opportunity to provide you with a better experience on your next visit.Best regards,William, Rooms Division Manager