Chambers Residence KLCC By Unimax

Recensioni su Chambers Residence KLCC By Unimax

Chambers Residence KLCC By Unimax

Jalan Ipoh Kecil, Kuala Lumpur, MalaysiaDettagli hotel
Chambers Residence KLCC By Unimax
Chambers Residence KLCC By UnimaxChambers Residence KLCC By UnimaxChambers Residence KLCC By Unimax
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1 notte

Recensioni degli ospiti

4.2/5
Molto buono
13 recensione
Recensioni verificate
Ubicazione4.2
Strutture e servizi4.2
Servizio4.3
Pulizia4.3
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Tutte le recensioni(13)
Recensioni positive(11)
Recensioni con foto/video(5)
Pulito e ordinato(5)
Soggiorno meraviglioso!(5)
Recensioni negative(2)
Utente anonimo
Monolocale Moderno (con vista sulla città)
Soggiorno: mag 2024
Coppia
5 recensione
2.5/5
Pubblicata: 15 lug 2024
The room is clean and tidy. But I do not like their service as everything have to done by ourselves. We have to follow their instructions to get the key and without paying the RM 200 deposit, they won't let you know any details of getting the key and how to get into the room. There is not instructions how to go to the letterbox to get the key. Then when we go open the door there is 2 rooms, 1 on the left and another 1 on the right, they didn't let me know which room is belong to me, I have to key in the password on the digital lock for both room then only know which is the exact room. The sound proof also not good, can keep hear next door voices. There are plenty of rules have to obey during our stays. If we did not follow the instructions, the deposit may not be refunded. All these things make us can not enjoy our stays. Normally will check out on 12pm, but they require us check out on 11am. Before 11am, already keep message you and remind you check out. It make us feel like chasing us. Have to fill up Google forms also. Many many steps have to follow.
Traduci
6/7
Risposta dalla struttura: Thank you for your review. we would like to clarify that, every check in is required to collect security deposit, it is a standard practice in local hospitality industry, this is to cover any accidental damages or loss access card if happen. We do sent you the self check in instruction for you to collect the access card and which side your room is. There is also a tutorial video included in the instruction too. House Rules is also a standard practice in local hotels and homestay. Check out time is differ among every hotel and homestay, although we stated the check out time is 11am, we do allow guest to have buffer time to check out before 12pm is free of charge. The check out reminder is necessary because we want to avoid argument with guest of the check out charge if guest stayed overtime. We take refund deposit seriously and to avoid wrong bank account refund we use the G form ensure the accuracy and also a best way to remind the guest to provide their account.
Utente anonimo
Monolocale Moderno (con vista sulla città)
Soggiorno: apr 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 2 giu 2024
Is a very comfortable, nice & clean environment, very convenient for staycation when you are lazy to drive out after check in! Host is also very friendly & helpful, prompt reply & clear guidelines. Definitely will book again !
Traduci
Risposta dalla struttura: Thank you for your feedback, it help motivate us and improve our service to serve our guest better.
Utente ospite
Monolocale Moderno (con vista sulla città)
Soggiorno: lug 2024
Lavoro
91 recensione
5.0/5
Eccezionale
Pubblicata: 16 ago 2024
Good location for business travellers, comfortable thank you
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Risposta dalla struttura: Thank you for your feedback, it help motivate us and improve our service to serve our guest better.
Samsuri Ghazali
Monolocale Moderno (con vista sulla città)
Soggiorno: giu 2023
Coppia
24 recensione
5.0/5
Eccezionale
Pubblicata: 27 lug 2023
A good place to stay, a very helpful person handle the check in.
Traduci
Risposta dalla struttura: Thank you for your feedback, it help motivate us and improve our service to serve our guest better.
Eng Yu Xuen
Monolocale Premium
Soggiorno: mag 2024
Coppia
8 recensione
4.2/5
Molto buono
Pubblicata: 9 set 2024
Good and friendly booking staff service
Traduci
Risposta dalla struttura: Thank you for your feedback, it help motivate us and improve our service to serve our guest better.
Utente ospite
Monolocale Moderno (con vista sulla città)
Soggiorno: nov 2023
Famiglia
5 recensione
1.7/5
Pubblicata: 10 feb 2024
Not convenient hotel
Traduci
Risposta dalla struttura: Hi we are airbnb service, not like hotel we don't have reception counter. Guest should provide us with a valid contact number for us to send the self check in details 1 day before the check in. The surrounding of this property guest may find many local food and restaurant. we highly recommend guest to try the local food. The unit provided the guest with sufficient amenities, like simple basic kitchenette (Noodle Pot, Frying Pan, Microwave, Refrigerator, Cooking & dining utensil, TV or projector with entertainment app, hairdryer, Cloth Ironing set, cloth Washing & drying machine, air conditioning in room, hot water shower with shower gel & Hair shampoo). Kindly clarifies your experience of "not convenient experience" you had so we may improve our service or provide certain information for the guest.
Utente ospite
Monolocale Moderno (con vista sulla città)
Soggiorno: apr 2024
Solo
10 recensione
5.0/5
Eccezionale
Pubblicata: 31 mag 2024
Очень хорошие и уютные апартаменты на 28ом этаже. Постельное белье и полотенца были чистые. Хороший и быстрый wi-fi. Вместо телевизора был проектор. В целом дизайн комнаты очень красивый, чем то напомнило бунгало на Бали :) классный вид на город и башни Петронас. Есть все необходимое для жизни (посуда, бытовая техника). На 10ом этаже есть общественная зона с бассейном, фитнес залом, коворкингом и зоной барбекю. Лифты быстрые, ожидание меньше минуты. Чек-ин и чек-аут очень простые, по инструкции из whatsapp. Там же можно получить всю необходимую информацию. Очень доволен, спасибо :)
Traduci
Risposta dalla struttura: Thank you for your feedback, it help motivate us and improve our service to serve our guest better.
Rizma Honey
Monolocale Moderno (con vista sulla città)
Soggiorno: giu 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 22 lug 2024
semua bersih,bilik sgt cantikk,suke sgt bilik ni,lovee nanti ada event lg mgkin kami akan menginap lgi💜thankss buat bilik yg sgt cantikk😍
Traduci
Risposta dalla struttura: Thank you for your feedback, it help motivate us and improve our service to serve our guest better.
Nuonuobaby1103
Camera Superior (2 letti)
Soggiorno: giu 2024
Viaggio con amici
3 recensione
3.7/5
Pubblicata: 28 lug 2024
周邊環境有些複雜都是馬來和印度人 房間公寓環境不錯的 公寓的管理服務體驗感一般説實話 還不到十一點一直催退房 還要告知更早 周圍沒啥吃的 所以國人不是很推薦
Traduci
Risposta dalla struttura: 感謝您抽出時間分享您的入住體驗。我們非常重視每一位顧客的反饋，因為這對我們不斷改進服務至關重要。我們很高興得知您對房間和公寓環境感到滿意。同時，對於您提到的周邊環境和管理服務體驗中的不足，我們深表歉意。我們理解在文化和飲食方面的差異可能會帶來不便，我們也會盡力為未來的顧客提供更多的本地訊息和選擇，幫助他們更好地適應環境。關於退房時間的管理，上午 11 點退房在所有酒店都很常見，我們確實提醒了房客，因為我們需要為下一位房客打掃房間，並確保下一位房客不會等太久。再次感謝您的寶貴意見，您的反饋將幫助我們做得更好。如果未來您再次選擇入住，我們將竭盡所能為您提供更好的服務和體驗。
Utente ospite
Monolocale Moderno (con vista sulla città)
Soggiorno: nov 2023
Solo
5 recensione
5.0/5
Eccezionale
Pubblicata: 22 dic 2023
是我的夢中情房，真的很舒服很乾凈衞生，裝修得太有品味了，老闆人很通情達理很禮貌，感謝他們的理解和幫助！
Traduci
Risposta dalla struttura: Thank you for your feedback, it help motivate us and improve our service to serve our guest better.
Utente ospite
Monolocale Moderno (con vista sulla città)
Soggiorno: apr 2024
Viaggio con amici
11 recensione
5.0/5
Eccezionale
Pubblicata: 15 lug 2024
很滿意的一家酒店
Traduci
Risposta dalla struttura: Thank you for your feedback, it help motivate us and improve our service to serve our guest better.