Novotel Bogor Golf Resort & Convention Center

Recensioni su Novotel Bogor Golf Resort & Convention Center

Novotel Bogor Golf Resort & Convention Center

Jl. Golf Estate Bogor Raya, Sukaraja, Kec, Sukaraja Subdistrict, Sukaraja, Bogor Regency, West Java, 16710, IndonesiaDettagli hotel
Novotel Bogor Golf Resort & Convention Center
Novotel Bogor Golf Resort & Convention CenterNovotel Bogor Golf Resort & Convention CenterNovotel Bogor Golf Resort & Convention Center
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Recensioni degli ospiti

4.5/5
Ottimo
47 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.5
Pulizia4.4
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Tutte le recensioni(47)
Recensioni positive(43)
Recensioni con foto/video(17)
Soggiorno meraviglioso!(11)
Proprietario simpatico(8)
Ambiente di classe(6)
Ideale per bambini(5)
Recensioni negative(4)
Utente ospite
Camera Deluxe (1 letto a due piazze, con vasca)
Soggiorno: nov 2024
Coppia
1 recensione
3.5/5
Pubblicata: 29 dic 2024
Service was excellent, all staffs were friendly. Cleanliness was not the best! At Verandah restaurant during breakfast we witnessed birds were eating from the serving spoons and bread/pastries that was in the open. Also there were webs on the shelves where they keep spoons/forks and plates. It was disgusting to see those!
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Risposta dalla struttura: Dear Value Guests,Warmest greetings from Novotel Bogor Golf Resort & Convention Center,We apologize in advance for the inconvenience that occurred when you stayed here and really understand your disappointment and bad expereience that verandah cleanliness did not meet your expectations.This will be an evaluation material for improvement and establishing standards that should be so that our guests are satisfied with the products and services provided. We also thank you for the review given and we look forward to your next visit.Warm regards,Sandy PamungkasFront Office Manager
Santosh Sigdel
Camera Superior (2 letti singoli, con balcone)
Soggiorno: nov 2024
Famiglia
1 recensione
2.7/5
Pubblicata: 22 dic 2024
The hotel appeared to be very old and requires a good renovation. Rooms were smelly and even strong bad smell coming out from the toilet drain. Swimming pool also not really like expected. I will not go again unless these things are really improved. 
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Risposta dalla struttura: Dear Mr. Santosh Sigdel,Warmest greetings from Novotel Bogor Golf Resort & Convention Center,We apologize in advance for the inconvenience that occurred when you stayed here and really understand your disappointment and bad expereience that room is smelly and also pool did not meet your expectations.This will be an evaluation material for improvement and establishing standards that should be so that our guests are satisfied with the products and services provided. We also thank you for the review given and we look forward to your next visit.Warm regards,Sandy PamungkasFront Office Manager
Utente ospite
Camera Classica (1 letto matrimoniale alla francese)
Soggiorno: giu 2024
Coppia
27 recensione
4.5/5
Ottimo
Pubblicata: 14 set 2024
Nice resort for staying in a quiet place
Traduci
Risposta dalla struttura: Dear value guest, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with our facilities.We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
Mrs.Wong11
Camera Superior (2 letti singoli)
Soggiorno: ago 2024
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 25 set 2024
We had an amazing time during our stay. It's like a hidden gems for us. The hotel surroundings is very beautiful, full of tree and nature.
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Risposta dalla struttura: Dear Mrs. Wong, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with hotel surroundings witch very beautiful, full of tree and nature. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
shofadr
Camera Deluxe (1 letto a due piazze, con vasca)
Soggiorno: gen 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 27 feb 2024
Happy, satisfied, content and grateful. Definitely will come back here.
Traduci
6/9
Risposta dalla struttura: Dear shofadr , We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with our hospitality service. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy Pamungkas Front Office Manager
Aries Traveller
Camera Superior (1 letto a due piazze, con balcone)
Soggiorno: set 2023
Famiglia
13 recensione
4.0/5
Molto buono
Pubblicata: 8 ott 2023
Initially they gave us a room that was very loud and noisy. Apparently, that wing was under renovation. We called the hotel and requested a quiet wing. They agreed and moved us to a newer room (on the other side of the wing). If you love nature and tranquility, you will love this hotel. They have spa, bar, pool and mini zoo. The room is quite spacious and it has balcony (with garden/mountain) view.
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6/9
NG CIAN THONG
Camera Classica (1 letto matrimoniale alla francese)
Soggiorno: ott 2023
Famiglia
1 recensione
3.7/5
Pubblicata: 12 nov 2023
Is a beautiful place.
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Hana Jastiawan
Camera Deluxe (1 letto a due piazze, con vasca)
Soggiorno: lug 2023
Famiglia
6 recensione
4.7/5
Fantastico
Pubblicata: 30 ago 2023
Great hotel for spending time with families. The food could’ve been better.
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RITJAT TWC
Camera Superior (1 letto a due piazze)
Soggiorno: apr 2023
Lavoro
9 recensione
1.7/5
Pubblicata: 25 mag 2023
I don’t like this hotel, they allowed loud music like in the club, my room like in discotheque. I complained to the hotel, they do nothing. Don’t stay here!!
Traduci
Risposta dalla struttura: Dear Mr. Charip,Warmest Greeting from Novotel Bogor Golf Resort & Convention Center.Thank you for taking your time to share your staying experience with us.We are regret to hear that there were some points of your stay which did not meet your expectation and we would like to express our sincerest apology for the inconvenience experiences that you encountered during your stay with us.It is glad to receive such constructive feedback from you which for sure it will be brought up as concerns that need to discuss with our team and to take necessary action. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve quality of the products and services. We do hope to have the pleasure of serving you again in the future with further improvement.Once again thank you and we are looking forward for your upcoming stay in the near future.Sincerely,Scott WONGeneral Manager
Alma Maria Kalifa
Camera Superior (1 letto a due piazze)
Soggiorno: apr 2022
Famiglia
3 recensione
3.2/5
Pubblicata: 9 ago 2022
WORST EXPERIENCE EVER! They gave me the wrong room even though I already show the Hotel my booking, very disappointed
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Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Scott WONGeneral Manager
Intan
Camera Superior (1 letto a due piazze)
Soggiorno: giu 2023
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 28 lug 2023
Excellent
Traduci
Risposta dalla struttura: Dear Intan,Warmest greetings from Novotel Bogor Golf Resort & Convention Center.Thank you very much for your great feedback, it is essential to our ability to improve our service.We are pleased to hear that you enjoyed your stay with us. We shared your feedback with the entire team and they were delighted to hear such great comments. Thank you for motivating our team and sharing your review. Once again thank you and we are all looking very much forward to welcoming you back soon.Warmest regard,Scott WONGeneral Manager
Utente ospite
Camera Classica (2 letti singoli)
Soggiorno: ott 2024
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 23 nov 2024
酒店比較舊了,但是環境很不錯,很東南亞的風格,就是開門蚊蟲比較多,但是總體體驗感還是不錯的,行程比較忙碌沒辦法體驗項目,不過離bogor市區還是有點距離
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Risposta dalla struttura: 尊敬的尊貴客人 我們非常感謝您對造訪茂物諾富特高爾夫度假村及會議中心的寶貴意見。我們很高興收到此回饋,我們對房間內的舊設施和蚊子表示歉意。我們將與我們的團隊分享您的意見。我們相信,這些回饋將激勵我們所有員工,讓我們努力不斷提升服務品質。 再次感謝您與我們分享您的體驗,我們希望您的下次造訪能像上次造訪一樣滿意。Best regards, Scott Won General Manager
Noviani Sri
Camera Classica (1 letto matrimoniale alla francese)
Soggiorno: ago 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 9 set 2024
Sangat suka resort nya seperti berada di dalam Kebun Raya. Sangat luas dan cantik. Sayang makanan nya kurang bervariasi, pilihan makanan Indonesianya sedikit. Dengan value yang cukup mahal akan lebih baik jenis makanan juga ditambah.
Traduci
6/11
Risposta dalla struttura: Ibu Noviani Sri yang terhormat,Kami sangat berterima kasih atas komentar Ibu mengenai kunjungan di Novotel Bogor Golf Resort & Convention Center. Sangat menyenangkan bagi kami untuk menerima umpan balik positif ini yang puas terhadap Resort kami. kami juga mohon maaf atas ketidak puasan ibu tentang makanan yang kurang variatif.Kami akan memberitahukan komentar Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena Ibu telah memberitahukan pengalaman Ibu, dan kami berharap kunjungan Ibu berikutnya akan lebih memuaskan dari kunjungan sebelumnya.Hormat kami,Sandy PamungkasFront Office Manager
Mizaihesuannai
Camera Deluxe (1 letto a due piazze, con vasca)
Soggiorno: ott 2024
Viaggio con amici
10 recensione
4.5/5
Ottimo
Pubblicata: 27 nov 2024
參天大樹,修剪整齊的草地,環境是沒有的説
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Utente anonimo
Camera Deluxe (1 letto a due piazze, con vasca)
Soggiorno: giu 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 30 lug 2024
Hotel sangat bersih, pelayanannnya bagus, dan sangat asriii. Cocok untuk healing
Traduci
Risposta dalla struttura: Dear Value guest, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with our hospitality service. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy Pamungkas Front Office Manager