Leone Aparthotel

Чудове розташування готелю, в пішій доступності всі визначні місця. Близько до вокзалу та Краківської галереї. Номер не великий, але чистий. Єдине - не працював холодильник. Wi-do працював добре.

Me and my partner stayed here in June 2024, we booked with easy jet were the photos of the hotel were immaculate and spacious. This was far from the truth we arrived at the hotel early so had to leave our bag till the time we could check in, they didn’t put our suitcases in a secure location they left them out in the hall were other people staying there had access to. Once we were able to check in we got our room key, went up the stairs were there was stains and dirt all over the carpets all the way up and has left bin bags and dirty laundry bags on one of the landings this is completely unsanitary. The room was very disappointing to say the least, there was dirt and dead flies on the curtains, holes in the shower walls, no handle on the shower door, exposed wires in the bathroom, damages on all the furniture and the room it’s self was extremely small. We would advise anyone not to stay here as it was unsafe and unsanitary. When we let the reception know that we had not been staying here and wanted to check out early as we had to pay more money to stay in another hotel they never enquired to why we had not been staying there which I find quite unprofessional.

We travelled as a group of 5 friends. Two couples and one single man. All rooms were identical, very small, small double bed against a wall, which I don't think I've ever come across in all the travelling we've done. It was a clean room but tiny. As stated in previous reviews, the hotel is situated in quite a run down road and looks quite shabby but has a lot of character if you look past all the graffiti. Staff are friendly and helpful but unless you put a sign on the door ( which we didn't have!) to say you want the room cleaned, it won't happen. Also, be mindful of the large amount of stairs in the hotel ( for those with mobility issues) and there are no lifts. We couldn't understand that despite having a dining room, no food was served? Lovely cafe/ coffee shop on the busy junction on corner. Beautiful food and ambience. Very basic but clean and quiet.

Stayed in this hotel in room 202. Didn’t know what to expect at first with all the reviews. Can honestly say It’s a lovely hotel. Yes it needs some work doing to it but it’s clean, friendly staff & had everything you needed. Water was always hot in the shower bed was really really comfy and the room even had Netflix and amazon prime on the tv. We didn’t get the breakfast so couldn’t say what that is like. Yes the area around the hotel is abit grim and worn down but unfortunately the whole of the area is like that and it’s not just the road the hotel is on. I would 100% recommend for somewhere cheap and cheerful to put your head down at night. Couldn’t fault it.

No lift in the hotel, even to get to reception there was a flight of stairs, then another two flights after reception, it was difficult with our suitcases especially with one being 21kg. Receptionists were not very friendly or professional, there was no real welcome. Rooms were clean, but very basic.  The double beds were single fold up beds pushed together. They were very hard and caused back pain. I actually got up a few times during the night and slept better on the lounge chair.  I said at reception about the beds, I was told, we only have 2 family size rooms, the other is occupied.  Fridge was working - only the light come on, it wasn't keeping anything cold.  I said to the receptionist, but nothing was done about it. Wall socket was hanging out of the wall . Restaurant wasn't available in the hotel. When I went the first morning to see about breakfast, I was told that we had to go 3 streets away to another hotel. We won't informed about this when we checked in.  We just got some bread, cheese and ham etc from the local shop, but then as previously mentioned, the fridge wasn't working.  When you look at the photos on there web page, there is no comparison to when we got. When we checked out, the young girl took the key and never even acknowledged us.