Beyond Samui

Recensioni su Beyond Samui

Beyond Samui

20 Chaweng-Choengmon Road Tambon, Bo Put, Surat Thani Province, 84320, ThailandDettagli hotel
Beyond Samui
Beyond SamuiBeyond SamuiBeyond Samui
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.2/5
Molto buono
54 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.2
Servizio4.2
Pulizia4.2
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Tutte le recensioni(54)
Recensioni positive(48)
Recensioni con foto/video(30)
Camere magnifiche(18)
Personale amichevole(14)
Pulito e ordinato(12)
Camere ampie(11)
Piscina meravigliosa(8)
Magnifica vista sul mare(7)
Posizione conveniente(5)
Posizione ideale(4)
Recensioni negative(6)
Utente ospite
Suite con due camere da letto
Soggiorno: gen 2024
Famiglia
2 recensione
2.5/5
Pubblicata: 25 feb 2024
L'hotel era buono, ma circa 20 anni fa, ora è molto stanco, la pulizia è disgustosa, c'era spazzatura ovunque sul pavimento, tutto è molto sporco, una stretta striscia di spiaggia, tutta ricoperta di spazzatura
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile ospite, grazie per aver scelto di soggiornare al Beyond Samui e per aver condiviso il tuo feedback onesto. La nostra priorità numero uno è fornire il massimo standard di ospitalità e ci scusiamo sinceramente per non aver soddisfatto le vostre aspettative. Per favore accetta le mie scuse per il fatto che sei stato insoddisfatto di alcuni elementi del tuo soggiorno, posso comprendere appieno la frustrazione che questo deve averti causato e mi dispiace di averti deluso in questa occasione. Inoltre, mi dispiace apprendere dei numerosi problemi che hai riscontrato riguardo alla pulizia della tua camera, nonché delle nostre carenze nell'affrontare questi problemi durante il tuo soggiorno. Ti assicuriamo che tutti i tuoi commenti sono stati riconosciuti e saranno condivisi con il team di gestione dell'hotel e speriamo che ci darai un'altra possibilità di esserti utile in futuro. Cordiali saluti, Beyond Samui Team.
Yisilanbaodetuzi
Camera Deluxe
Soggiorno: ago 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 22 dic 2024
Impressive and fantastic experience! Will recommend to other friends. Very beautiful hotel, room nice and clean .
Traduci
Risposta dalla struttura: Dear Yisilanbaodetuzi,On behalf of and the management at Beyond Samui, we would like to express our sincere thanks for being our guest recently and giving us feedback of your stay for which we are glad to know that you like our resort and enjoyed your stay with us. Your comments will be shared to all staff concerns as it is reflected to our hard efforts to ensure of our guest satisfaction at all time. We all shall look forward to welcoming you and your family again during your next holiday in Thailand. Sincerely yours,Beyond Samui Team.
Sunil
Camera per famiglie
Soggiorno: lug 2024
Famiglia
22 recensione
5.0/5
Eccezionale
Pubblicata: 12 ago 2024
Excellent stay clam & clean !! Best for family stay excellent service
Traduci
Risposta dalla struttura: Dear Guest,All staff and the management at Beyond Samui, we would like to thank you for staying with us recently and sharing us feedback of your stay. We all are glad to know that you like our resort and staff, also had a good time with us. We all shall look forward to welcoming you and your guest again at Beyond Samui. Sincerely yours,Beyond Samui Team.
Yossi
Camera Deluxe
Soggiorno: feb 2024
Viaggio con amici
6 recensione
4.7/5
Fantastico
Pubblicata: 18 mar 2024
Very beautiful hotel, the service was super friendly, the room was big and comfortable, the bed was amazing! We loved the pool! 15 min walk from the main shopping street
Traduci
Risposta dalla struttura: Dear Guest,All staff and the management at Beyond Samui, we would like to thank you for staying with us recently and sharing us feedback of your stay. We all are glad to know that you like our resort and staff, also had a good time with us. We all shall look forward to welcoming you and your guest again at Beyond Samui. Sincerely yours,Beyond Samui Team.
Utente ospite
Camera Deluxe
Soggiorno: feb 2024
Solo
3 recensione
2.2/5
Pubblicata: 17 mar 2024
Feels like the whole place could use renovation. The reception staff are trying hard or so it seems but there’s a language and cultural barrier with western tourists. Check in is at 3pm, and the room was not ready at 2… Once I got into the room, there was a strong canalisation smell… Also, good luck with carrying your luggage up the stairs for checkout. I didn’t mind this morning workout but I can imagine if you’re not in your thirties or forties you might struggle. Long story short the place has a potential but sadly is not very well managed.
Traduci
Risposta dalla struttura: Dear Guest,We are very sorry to read that your latest stay did not match the quality you are used to receiving in Thailand. This definitely does not reflect our standards, and we do our best to train our employees to offer high-quality guest service. Our guests are the most important part of our business, and we will continue to do our best to provide quality customer service with them in mind. however, we didn't receive any feedback from the previous guests in the same room. Thank you once again for your feedback and please accept our sincere apologies for your inconvenience.Sincerely yours,Beyond Samui Team,
Utente ospite
Camera Deluxe
Soggiorno: nov 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 3 gen 2025
Room are very big and clean. Very good service
Traduci
Risposta dalla struttura: Dear Guest,On behalf of and the management at Beyond Samui, we would like to express our sincere thanks for being our guest recently and giving us feedback of your stay for which we are glad to know that you like our resort and enjoyed your stay with us. Your comments will be shared to all staff concerns as it is reflected to our hard efforts to ensure of our guest satisfaction at all times. We all shall look forward to welcoming you and your family again during your next holiday in Thailand. Sincerely yours,Beyond Samui Team.
Florian Wouter
Camera Deluxe
Soggiorno: lug 2023
Solo
21 recensione
4.7/5
Fantastico
Pubblicata: 22 ott 2023
I stayed here for a few nights and enjoyed my time here. The rooms are seperate units and you’ll have to walk a bit to the breakfast area. The pool is nice and has a nice view over the water. In the morning there is actually plenty of seawater to swim in, because other parts of the island may not have any water in the morning due to the changing tides. Staff was friendly and very helpful! Would like to come back again!
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Beyond Samui Team.
Utente ospite
Suite con due camere da letto
Soggiorno: gen 2024
Famiglia
1 recensione
3.0/5
Pubblicata: 3 mar 2024
Lots of potential but old and definitely not 4 stars. The location is beach front but no good sea to swim in. Tha rooms are huge and cleaned daily but it are old and not pampering. The breakfast is simple and not very tasty. The pool is big and has a lot of sun beds but again a bit old and the atmosphere is dull and not resort level. The staff is very nice and smiling.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for staying with us recently and sharing us feedback of your stay for which it is also good to know whether we have achieved our guest's satisfaction or not. All of your comments are well acknowledged for our further improvement, thank you again for mentioning it. Otherwise, we hope to have another opportunity to serving you and your family again during your next holiday in Beyond Samui. Sincerely yours,Beyond Samui Team.
Amit
Camera Deluxe
Soggiorno: lug 2023
Viaggio con amici
31 recensione
4.5/5
Ottimo
Pubblicata: 26 ago 2023
Me and my friends were real happy with our stay, thank you so much for the wonderfull staff, every single one of them! Will definitely come back
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Beyond Samui Team.
Nutar
Camera Deluxe
Soggiorno: feb 2024
Coppia
1 recensione
4.2/5
Molto buono
Pubblicata: 14 apr 2024
It's a good time during my stay here
Traduci
Risposta dalla struttura: Dear Guest,All staff and the management at Beyond Samui, we would like to thank you for staying with us recently and sharing us feedback of your stay. We all are glad to know that you like our resort and staff, also had a good time with us. We all shall look forward to welcoming you and your guest again at Beyond Samui. Sincerely yours,Beyond Samui Team.
Fengrenchenlan
Suite Junior
Soggiorno: gen 2025
Coppia
5 recensione
4.5/5
Ottimo
Pubblicata: 12 feb 2025
除了布草有點潮濕之外…別的都不錯。海景蜜月套房很大,工作人員反映很快,冰箱有問題,第一時間就更換了。海景很美,泳池很舒服,早餐豐盛,一切都不慌不忙,有條不紊。距離復活了的查汶central步行可達,馬路斜對面的老店friend massage也還在,一切都是記憶裏的樣子。歲月靜好…放心吧
Traduci
6/9
Risposta dalla struttura: Dear Fengrenchenlan,All staff at Beyond Samui would like to thank you indeed for being our guest recently and sharing us the experience of your stay for which we are glad to know that you like our resort and enjoyed your stay. We hope to have another opportunity to welcoming you and your family again during your next trip to Beyond Samui, we remain. Sincerely yours, Beyond Samui Team.
Anastasia
Camera Deluxe
Soggiorno: nov 2024
Solo
9 recensione
4.7/5
Fantastico
Pubblicata: 12 gen 2025
Отель удачно расположен (до центра можно дойти пешком). Завтраки разнообразные. В ход в море по ступенькам, вода чистая. Людей в море мало (точнее никого), так как европейцы преподчитают бассейн. Рядом есть возможность для организации активного отдыха на воде (сапы, каяки, скуторы и т.п.). Лежаков много (даже при полной загрузки отеля 2-3 на человека). Номера в отеле большие и оборудованы всем необходимым. Единственным печальным моментом было заселение, поскольку не было номера с 2мя кроватями (как изначально бронировали). Нас активно пытались положить в одну..... Поскольку было 31 декабря и на всем острове уже не было вариантов для размещения пришлось настаивать на своём бронировании и находить варианты на месте. Не понимаю почему сразу отказали в предоставлении дополнительной кровати, хотя это хоть как-то сглаживало обстановку (так как иногда ночью хочется спать). Пускай это не совсем то, что хотелось получить на праздник, но они все-таки где-то нашли и предоставили дополнительное спальное место в номер.
Traduci
Risposta dalla struttura: Dear Anastasia,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Yours,Beyond Samui Team.
FilippS
Camera Deluxe
Soggiorno: gen 2025
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 24 feb 2025
Шикарные огромные номера. Очень красивая территория.
Traduci
Risposta dalla struttura: Dear FilippS,All staff at Beyond Samui would like to thank you indeed for being our guest recently and sharing us the experience of your stay for which we are glad to know that you like our resort and enjoyed your stay. We hope to have another opportunity to welcoming you and your family again during your next trip to Beyond Samui, we remain. Sincerely yours, Beyond Samui Team.
Utente ospite
Camera Deluxe
Soggiorno: dic 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 20 gen 2025
Все понравилось, расположение, сервис. Номер большой душ и ванна
Traduci
Risposta dalla struttura: Dear Guest,All staff at Beyond Samui would like to thank you indeed for being our guest recently and sharing us the experience of your stay for which we are glad to know that you like our resort and enjoyed your stay. We hope to have another opportunity to welcoming you and your family again during your next trip to Beyond Samui, we remain. Sincerely yours,Beyond Samui Team.
Utente anonimo
Camera Deluxe
Soggiorno: dic 2024
Famiglia
13 recensione
4.7/5
Fantastico
Pubblicata: 27 gen 2025
環境漂亮,房間超大,衞生也乾淨,吃早餐可以臨着海邊坐, 唯一不足的是沙灘太小,幾乎沒有
Traduci
Risposta dalla struttura: Dear Guest,On behalf of and the management at Beyond Samui, we would like to express our sincere thanks for being our guest recently and giving us feedback of your stay for which we are glad to know that you like our resort and enjoyed your stay with us. Your comments will be shared to all staff concerns as it is reflected to our hard efforts to ensure of our guest satisfaction at all times. We all shall look forward to welcoming you and your family again during your next holiday in Thailand. Sincerely yoursBeyond Samui Team.