Hotel in zona Banyan Villas Koh Samui, Koh Samui

We came for our honeymoon we were amazed with the hotel view the staff also from nancy that she checked us in and explain in details every thing she also came with to the villa to make sure that everything was fine. Breakfast was amazing lucky was very very nice along with nat there service was amazing all the staff were very friendly the chef also are accommodating and smiling I will not forget also WK from sales she made sure that our honeymoon goes prefect Emmy helped us a-lot with all the information around the city she gave us a very good recommendations Iyan made sure to book for us in the jungle village even it was hard to find a place and also a transportation going to the massage in ritz and also to the restaurant The bogy driver nine very smily and accommodating every time taking us to the room or from the room Over all the staff of the hotel made our honeymoon very special thank you so much everyone

La struttura è situata al centro di Chaweng vicino ad un centro commerciale dove sono presenti molti ristoranti e negozi. La camera era molto pulita e considerando il rapporto qualità/ prezzo consiglierei sicuramente questa struttura per un soggiorno low cost. Noi abbiamo soggiornato solo una notte ed è vicinissima all’aeroporto. Se si vuole soggiornare al centro città per qualche notte è decisamente consigliata! Personale molto disponibile.

Il servizio è impeccabile. Tutti nel resort sono gentili e disponibili. Tanti piccoli dettagli straordinari che sono unici per l'hotel come la ”sorpresa del giorno” e gli snack durante il giorno. Il resort è grande e dispone di una spiaggia privata dove è possibile praticare moto d'acqua e molti altri sport acquatici. C'è anche un beach club e molte altre strutture di intrattenimento. Tornerò sicuramente!

La camera era molto confortevole e grande, ma la nostra tipologia di camera non aveva vista sul mare. Il servizio e le strutture in generale erano molto buoni, ma sono rimasto un po' sorpreso dal fatto che la pulizia cambiasse solo le lenzuola, la spazzatura sul tavolo era non rimosso e le bucce dell'anguria erano ancora lì 😂 Le cose nel lavandino non sono disposte in modo ordinato Dopo tutto, sono rimasto al Four Seasons. Mettono un panno sotto e ti aiutano a metterli uno per uno l'hotel è preoccupato per i reclami dei clienti e per il disordine delle cose dei clienti, ma potrebbe davvero essere migliorato, perché la ragazza straniera seduta nel secchio con me ha preso l'iniziativa di chiedermi come era stata riordinata la stanza. Ha detto che la loro stanza non era stata riordinata Tutto. L'ambiente è molto confortevole e la piscina è bellissima.

L'hotel ha un forte senso del rituale del check-in. Ci sarà una persona dedicata che introdurrà l'odore della lozione per il corpo e del sapone e fornirà più scelte, oltre ai cuscini. Inoltre, fornirà anche un codice QR che tutti i servizi in camera possono essere completati dal tuo cellulare, ordina bevande e cibo direttamente sull'app e ti verrà consegnato in camera in breve tempo È una bellissima esperienza. Ma l'unica cosa che mi ha infastidito è stato lo strano evento accaduto alle 7:30 del secondo giorno di check-in: il campanello ha suonato da solo. All'inizio pensavo che il dipendente avesse premuto il pulsante sbagliato e avesse chiesto all'hotel una spiegazione ragionevole. Tuttavia, l'hotel ha controllato il sistema di sorveglianza e ha scoperto che, sebbene un dipendente fosse passato davanti alla mia porta un minuto prima che suonasse il campanello, non aveva suonato. Il campanello stava suonando forte! Mi ha fatto davvero venire i brividi. Successivamente, hanno spiegato che si era verificata una situazione simile con questo campanello. Era possibile che l'aria fosse umida e la batteria fosse scarica, rendendo i pulsanti a sfioramento particolarmente sensibili. Hanno rimosso la batteria e il problema non si è più verificato. Ma ho ancora delle paure persistenti. A parte questo, il soggiorno è stato abbastanza piacevole.

Molto caldo e professionale, grande cibo. Ho soggiornato 3 notti con la mia famiglia. abbiamo bisogno di prendere un volo serale, e ho parlato con Pei Pei, ha aiutato a ordinare un checkout tardivo che è molto gentile. Ottima esperienza!

Più che una luna di miele è stato un incantesimo durato una settimana. Le camere nuovissime e di uno stile ricercato ed elegante, bagno immenso con una porta scorrevole che comunica direttamente con la stanza da letto; balconcino con vista meravigliosa sulla spiaggia e visita degli scoiattoli ogni mattina all'alba😍al nostro arrivo abbiamo trovato sul letto una composizione floreale con la scritta ”Happy honeymoon” e una bottiglia di bollicine con calici per brindare e in più un dolce buonissimo. Inoltre, armadio fornitissimo: addirittura un asse e un ferro da stiro, cassaforte, frigo vuoto, è vero, ma thè e caffè con bollitore, bottiglie d'acqua sia in camera che in bagno e a fine soggiorno non ci sono stati addebitati. Pulizia stanza giornaliera ineccepibile. Colazione alle 6:30, eccezionale... Ricca di ogni cosa desideriate... Dolce, salato, ciambelle, dolcetti vari, specialità thay, colazione americana, fornetto per abbrustolire il pane, frutta a iosa... E il ristorante esterno dà sulla spiaggia, abbiamo mangiato spesso lì, da insalate particolari a pietanze thay, hamburger e altro. Inoltre una sera abbiamo fatto una cena romantica direttamente sotto un gazebo allestito per noi in riva al mare, un maggiordomo a nostra disposizione durante tutta la cena... Il cibo ottimo e le pietanze abbondanti e rapporto qualità prezzo eccellente. E poi i sorrisi, la gentilezza, la disponibilità... Il personale ti segue a vista e talvolta sembrano magici perché intuiscono prima ancora che tu chieda aiuto, non invadenti intervengono con dolcezza e premura. Forse mi sono dilungata ma credetemi avevo bisogno di ringraziare ancora una volta per ciò che abbiamo vissuto... Un ricordo indelebile, oltre che tutto il bello della struttura, è proprio la gentilezza di questo popolo così dignitoso e così delicato nei modi... Siete delle persone gigantesche, grazie grazie e ancora grazie ❤️

Stayed for 8 nights at Sala Samui Choengmon Beach Resort. The villa had its own private pool. Very cozy and nice. The breakfast each morning was really nice. There’s a buffet and you also get one a la carte item for breakfast to go with your buffet. So really good. Staff were super friendly and nice. The hotel evening meals were not so good. Nearby restaurants were way better and much better priced. I wished the food was super good for lunch and dinner as it would have been perfect, but unfortunately, the Thai dishes were a bit sub par, over priced and even beers and cocktails were double or triple what you pay elsewhere. Pool staff were friendly and helpful, but I wish the food and drinks at restaurant and bar were reasonably priced so we could have enjoyed it more. Nearby restaurants offer better experience. Mr Eung restaurant nearby had the best food for that area. A short drive to the best restaurant on the island called Supatrra will show you what you wish the resort had. If the manager of the Sala resort went over there and learnt a thing or two about dining then the resort could be greatly improved. Anyway, resort was nice, just the lunch and dinner needs some attention. Good location, clean and tidy. Shower gel and soaps were not the best so had to buy some outside. Don’t forget your mosquito spray. Overall, a nice experience and very relaxing, just wish the food was better. Fun stuff to do nearby, football golf, Thai cooking class, go kart racing, reggae bar, paddle ball courts, tourist shopping at night market, kickboxing show. We hired a scooter, as it’s not really walking distance to anything but a short scooter ride will get you around the island.

My daughter wanted to go somewhere really special to celebrate her 30th birthday and was interested in going to Thailand. Then she saw some photos of this hotel and it’s amazing views. After reading the reviews the decision was made. We were so excited and so hoped it would live up to everything we dreamed of. We had chosen a private pool villa and it was THE most amazing room with a private pool and outside jacuzzi in a beautiful garden. We felt like we were living in a dream. The big round inside jacuzzi bath in our bathroom was huge. On her birthday I had decorated our room and the staff matched the colours with petals on the bed and two cakes. One was made from towels the other was a delicious white chocolate one! The room was behind the main beach pool so we would get a buggy up to the lounge but we always chose to walk down the big hanging bridges back to the room. The views were stunning and the bridges and stairs looked so pretty lit up at night. We both visited the spa for treatments on her birthday which were very nice. We wanted to go to an ethical elephant sanctuary whilst in Thailand and the concierge booked us to go to Samui Elephant Kingdom. This was just a short drive from the hotel and was one of the high lights of our trip. It was a wonderful experience and we would definitely recommend it. The club lounge was where we had our daily afternoon tea and evening drinks and canapés. The club staff were great they got to know us and knew my daughter liked the duck spring rolls. To her surprise they brought out two on a plate with candles in on her birthday whilst singing “happy birthday“. It’s the little things that make it perfect. I would like to thank you all for everything. I can only remember a few names, Lisa, Knowfang, Meen, Markey but you were all great. A special thank you goes to Dow. You were amazing, kind, professional, friendly and very helpful especially when the air con needed attention. I can’t thank you enough. I had wished we got to see you before we left to say it personally but it was your day off. All the staff from management to ground staff were professional, friendly, polite and always had a smile on their faces. The service was excellent. The hotel app was great. If you wanted anything you just sent a message and the response was immediate. We wanted different pillows they were there in 5 minutes. We asked for sun loungers for our garden again there in a few minutes. We had a problem with the air con and immediately the engineers came. I have never stayed anywhere with such great service. This hotel not only lived up to expectations it surpassed them. It really was like living in a dream. Thank you to all the staff for making this the perfect holiday. We will most definitely be back.

Away from the hustle of central Chaweng, so is a good spot to be based for quiet times and used as a base to explore the island. Beachfront pool villas are nice, large and great views of the ocean. Private pool is a bonus and well worth the upgrade. Hotel was busy when I stayed and everyone seemed to be happy and enjoying themselves. The pool isn’t the largest but plentiful for the amount of rooms. Don’t forget, there are the villas with private pools, so a fair number of guests will be in their own area. Access to the beach is not directly in front of the hotel, but that’s a good thing otherwise I would be hearing everyone in front of my villa each day. Access is the side of the resort just past the restaurant. Along this stretch of beach has a few other hotel bars and restaurants to eat and drink in and if you head to the furtherest headland point, and head inland, you will come across a handful of bars and restaurants. As many people have said, the hotel is next to a road - but like most hotels in Samui, it’s just the design of the island. You can avoid the main road for your walk to the local area by going along the stretch of beach. And when you are on the island, why wouldn’t you want to walk along the beach?! So don’t listen to those comments about nothing nearby. If you want the hustle of the nightlife, Chaweng central is 15 minutes away. Get on the shuttle or order a taxi for 300thb. It’s a 4 star hotel, trying to get back to some kind of normal after covid and over time, I am sure the owners will reinvest their money to make improvements where some other guests have commented about in other posts but I do think it is dependent on the room type you book and/or are assigned as most of them are fine. Give it a go, it is worth it. I’ve been to many hotels over the years - more than the average Joe - and it’s only recently where I’ve checked in and out of two hotels on the same day in all these years.