222, Klong Dao Beach, Sala Dan, Ko Lanta District, Krabi, Sala Dan, Krabi Province, 81150, ThailandDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4/5
Molto buono
33 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.0
Strutture e servizi4.0
Servizio4.0
Pulizia4.0
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Tutte le recensioni(33)
Recensioni positive(11)
Recensioni con foto/video(3)
Recensioni negative(5)
Utente ospite
Camera Superior
Soggiorno: gen 2024
Solo
3 recensione
5.0/5
Eccezionale
Pubblicata: 15 feb 2024
Wonderful! I don't usually stay in such nice places so this was a great experience.
Traduci
KOK ONN
Soggiorno: gen 2023
Coppia
32 recensione
3.2/5
Pubblicata: 17 feb 2023
This hotel is a bit rundown, but the location is good, food so so...
We stayed at villa type room, like a resort room, compared to superior room.
The breakfast is OK, the egg station is great.
Sunset view is directly from hotel, it is fantastic.
Overall with the price we have paid, no complait.
Thank you.
Prenotiamo pagando al provider, veniamo accolti col personale che cerca di farci pagare in loco una seconda volta. Tempistiche di risoluzione della cosa 50 minuti. Barriera linguistica consistente ed esperienza del personale alla reception pari a zero. La camera è molto caratteristica, ma tutti gli infissi hanno fessure importanti che permettono agli insetti di entrare a loro piacimento. Televisione non funzionante, assenza di cassaforte, wc che perde ogni volta che si tira l’acqua, acciaieria incrostata come se non fosse mai stata lavata. Buffet della colazione molto limitato. Abbiamo fatto presente che uno dei contenitori riscaldati dove si trovava il cibo era pieno di formiche e la soluzione è stato richiuderlo e lasciar là. Connessione Wi-Fi non funzionante in gran parte della struttura. Siamo impazziti x prenotare speedboat e resort sulle altre isole perché non c’era connessione neppure nelle zone comuni. Il personale delle pulizie pretendeva di riordinare la camera molto presto e si è permesso di entrare nella stanza con il cartello DO NOT DISTURB attaccato alla maniglia e mettere le mani sulle nostre cose. Il prezzo e la classificazione è decisamente sproporzionato alla qualità
Utente ospite
Soggiorno: feb 2024
Famiglia
1.0/5
Pubblicata: 21 mar 2024
Although we never stayed in this hotel I have a very bad and sad experience with this hotel and Agoda. We made a booking by accident online, and after receiving the confirmation, we cancelled this booking within an hour. We couldn't stay in this hotel because we had already made another reservation. So we called and even visited this hotel and they promised us to call us back. But unfortunately they never did and the same with Agoda which we also sent an emai and called them as well. It was a booking of more than 800 euros, which we have paid for nothing. If this is the way this hotel and Agoda think it is fair to earn their money, we will no longer use this organization. So please be warned about Agoda and Royal Lanta Resort. How they treated us is not Royal at all.
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Utente ospite
Soggiorno: ott 2023
Altro
1.0/5
Pubblicata: 3 nov 2023
In July 2023, I was given an offer for a 34 night accommodation in a Deluxe Villa - I confirmed in August that yes I wanted to make a reservation and was sent the appropriate documentation. They wanted me to put my credit card information in an e-mail which I was uncomfortable doing. I decided to call and give them my credit card number and info over the phone. I did not hear from them so I sent another email asking when my credit card would be charged. I was informed that it didn't go thru and call my bank which I said I would do and then I get an email from their head office in Bangkok indicating they were working on a new gateway payment system and my reservation was guaranteed and I would be sent a payment link shortly. As I never heard back, I sent numerous emails without any further response to this date. Today, I found alternate accommodation
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Utente ospite
Soggiorno: feb 2023
Altro
2.0/5
Pubblicata: 20 mar 2023
Location is the only positive and our cleaning lady Paw who was fantastic. Property is dangerous as the decking around pools and walkways has rotted so you have to walk very carefuly. Breakfast buffet was cold, same same, rarely removed dirty plates from our table. Property gardening all overgrown, nothing trimmed or maintained. Swimming pools falling apart and large pool is green after 5 days. Spa is closed, however Emma from Family Spa on the beach is fantastic. We stayed at 8 resorts within Thailand over 8 weeks and this Resort should be closed immediatley as it is not safe on so many levels. The Thail culture is lovely and they respect their guests BUT this resort has completley insulted us and couldn't care a less that we stayed for 2 weeks.
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Utente ospite
Soggiorno: feb 2023
Coppia
2.0/5
Pubblicata: 7 mar 2023
This could be a nice place but they just don't care. It is so unwelcoming. We had a superior room which had nothing superior about it. No black out curtains as advertised on the website. We was awoken at 0400 by the light each morning.we had to ask 3 times over 2 days to get the safe fixed. Room was not very clean. Empty shower gel bottle stuck to ledge in the shower. Breakfast was basic. Bacon rationed under strict control. A small change in the behaviour of the staff would make this a completely different place.
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Utente ospite
Soggiorno: ott 2024
Altro
4.0/5
Molto buono
Pubblicata: 18 nov 2024
Les chambres surélevées sont disséminées dans un jardin fleuri et luxuriant. Le personnel est à l'écoute des clients et disponible. Le petit déjeuner est varié et situé près de la plage offre une vue agréable sur la plage pour commencer la journée.
Dommage que cette hôtel soit vieillissant et manifestement sans entretien indispensable pour maintenir le confort qu’on est en droit d’attendre dans cette gamme de prix. Les terrasses en lames de bois sont très dangereuses et les menuiseries fenêtres commencent à pourrir. Un porte de notre armoire ne tenait que par la charnière du bas . On aurait pus la prendre sur la tête . Après signalement une réparation de fortune a été entreprise ( cornière à l’extérieur 🥴). Des odeurs nosésabondes sont bien présentes dans la salle de bain . Et l’entretien quotidien très approximatif. Seules les clims sont en train d’être renouvelées . C’est dommage car cet hôtel des années 80 est en train de se délabrer faute d’investissements nécessaire à la mise au goût du jour . Il bénéficie néanmoins d’une situation optimale . En un mot DOMMAGE
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Utente ospite
Soggiorno: nov 2022
Coppia
5.0/5
Eccezionale
Pubblicata: 17 dic 2022
Enorm fijn hotel aan de kust met alle voorzieningen in de nabijheid Fijne kamers behulpzaam personeel klantvriendelijk en kwaliteit Mooie zwembaden goed ontbijt en prachtig aan het strand met veel mogelijkheden van restaurant massage en bars Fijne relaxte sfeer Goede airco en kamers worden prima verzorgd