Kelapa Dua: i migliori hotel a 5 stelle

Visiting Indonesia from Miami, FL USA. JHL Gading Serpong was a 5 star experience! Ms. Fretty went above and beyond for our hotel experience. She provided excellent service, a kind/professional manner and graciously provided us with a beautiful room with panoramic views in the Executive Suite. Without hesitation JHL Gading Serpong will be my hotel of choice and booked without a doubt on my next stay! Thank you kindly to all of the amazing staff that made our stay so special!….. Michael Sitompul

My 3rd time to stay here, its nice place to spend time with families Villas already old, need improvement, the facilities all are good

Rimanendo per assistere al matrimonio della mia famiglia e in generale molto buono e molto raccomandato.. ben servito mentre resto qui in Atria.. grazie Sharon per il nostro servizio.. per favore mantengalo!! Grazie Atria 🙏🙏

On first impressions this hotel presents as nice definitely above average but not awe inspiring, it is reasonably priced and there's definitely no complaints on value for money. Then something else stands stands out, it took me a few minutes to realise this at first but the staff all knew my name. I felt welcome, wanted, and coming from someone who travels a lot hotels are normally very disassociated places you goto stay, you're just another generic face in another generic room recieving yet another generic smile from dare I say it another generic hotelier. The thing I couldn't put my finger on at first was here didn't feel like that at all. I could complain about a few things in this review but I refuse to, I will tell the hotel manager directly. This hotel doesn't deserve any bad reviews at all, it has a soul and the staff all reflect that even the not so great members of staff you can see that they're really trying to please you and it's just language that is the barrier. Room service is second to none. The laundry service is included in that very moderately priced room 4/5 items of clothes washed per day and returned to you in an immaculate state wrapped in polythene like it's the most important item of clothing ever produced. So it's clear to see I was impressed by the laundry service. The next service which is more personal to all travellers is the room cleaning service, I've had to leave my room in some states because of working hours. I returned to a room with folded clothes placed neatly in my wardrobe my mess all arranged and tidy. Sparkling floors and fresh finished bathroom, it was above and beyond anything I've ever received in any hotel, in case the hotel do not know how extremely professional their staff are I will mention her by name 'Paula' was the name of miracle woman who kept my life in order while I stayed here at the Atria. I didn't have to tip her and at first I didn't but the consistency and welcoming smile everyday, plus the innate feeling of security for my personal belongings compelled me to show some sign of appreciation for her dedication. Paula you are a credit to the Atria I mention her by name because she was the one who did my room all the staff at the Atria were extremely polite even the security staff who made calls and provided transport when I requested at short notice. Thank you to all! The next is Atria management who weren't locked away in an office all day but were actively visible to guests and accessible by staff very quickly. Ms Yunita I cannot thank you enough for the out of hours support you provided AFTER I checked out to go home following the airport issues I had, it's this response to a guest you had no reason to help which compelled me more than anything to write this review. If you are looking for a hotel in Jakarta and you want to feel safe and secure and actually be safe and secure the Atria Residences is the hotel for you. Enjoy your stay you won't regret it.

Scientia Residences Gading Serpong Taslim Property provides flawless service and all the necessary facilities for visitors. When arriving by car, take advantage of the apartment's convenient on-site parking facilities.Whether you're here for an extended stay or simply require fresh garments, the apartment ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. Smoking is permitted solely in the specified smoking zones allocated by apartment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at apartment come furnished with linen service and air conditioning, all designed with your ease in mind.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Understanding the significance of bathroom facilities in enhancing visitor contentment, apartment offers toiletries and towels within a few chosen chambers. Throughout the day, engage in the entertaining activities available at Scientia Residences Gading Serpong Taslim Property. Unwind by the pool at apartment and cherish a leisurely moment.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by apartment.

Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the apartment offers visitors access to instant coffee and instant tea. In the apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site shared kitchen available.At M- TOWN RESIDENCE 2 BR Cozy & Comfy Place Serpong, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At M- TOWN RESIDENCE 2 BR Cozy & Comfy Place Serpong, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the apartment fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

Il nuovo hotel è così confortevole per soggiornare. Tutti i giovani staff molto utile, bel design per prendere una foto, posizione strategica, ristorante pulito e umile bella cameriera. Grazie, signora Julia, per averci aiutato durante la mia vacanza familiare. E anche il Receptionist molto utile con check-in veloce.. #nice hotel VI VE RE

It was a long trip. Was in Indonesia after visiting multiple countries in a business trip. As I was to stay for a week in Indonesia, was sceptical about IBIS owing to the room size. Initially booked for just a day. But that day made the difference and I stayed for the whole week in the same room. A couple of their staffs were extremely good and made me change my decision. Puji stuck a casual conversation on the first day. He was extremely helpful in choosing my food and good company. He and Robby were good company and my reason for staying the full time in IBIS. Thank you Puji and Robby and thank you IBIS

The cleanliness need to improve. I got 2 towel in the bathroom, and one of them is still wet when i check in. Still got hair on all the table in the room. Receptionist are very friendly and helpful. Breakfast buffet still not bad and the server very efficient as well. Overall is ok, just cleanliness must be improved!