Hotel in zona Beierbachsee, Karlsruhe

I have chosen Radisson Blu based on my many experiences with the hotel chain I gained in USA before pandemic, boy was I wrong to chose them in Karlsruhe. The room was clean and as on the photos, in order and ready to be used - that's about it. At the arrival I have informed the receptionist we don't have a reservation but that I could do it online right away, she promptly offered to do it herself, when I asked about the price difference I have been told ''it should be more or less the same''. Her booking was 151 euros, the online was 71 euros.. so I booked online with my phone right in front of her. We needed to leave early in the morning so we were happy to learn the breakfast is 6.30am so we confirmed our attendance. When we presented ourselves at the breakfast 6.30am sharp we have been told there was an error and it will be served later. So we waited, when we were allowed to access the breakfast the staff lady realized our room number have not been charged for the breakfast, we offered to pay at the check out as the wallet was in the room upstairs, unfortunately the lady would not bend the rule and insist on the payment before consumption. Early morning, with a hungry 7yo, after waiting already because of wrong information provided, that's not what you want to hear. Fast forward, we are about to leave just to learn the parking was not part of the deal - 17euros from 9pm to 7.30am. Unfortunately the whole experience was not over, my daughter forgot her stuffed animal in the room, when I called the receptionist asking for options on how to get it (we were hours of driving away) I have been told they are ok to hand it over to a currier if I organize one. I am genuinely asking myself if Radisson Blu is still in hospitality business, the complete lack of focus or consideration of client's needs is just striking. I have provided my review to the Radisson Blu directly using the platform I booked with, they came back with automatic answer telling me they have ''taken care'' of the issues signed. I won't come back and I won't recommend.

L'hotel si trova vicino alla Messe Karlsruhe e facilmente accessibile con trasporto pubblico. L'aspetto e la sensazione dell'hotel sono complessivamente moderni e ben fatto (tema floreale), le camere sono pulite e ben arredate. Tuttavia, due cose non ci sono state soddisfatte e altre persone hanno sentito lamentarsi: questo hotel non accetta nessun contante, ma solo carte. Per gli ospiti stranieri, anche i piccoli fatture devono essere pagati con carta e le commissioni di solito si applicano per ogni transazione. Perfettamente ottenere il pensiero della carta - solo politica, ma sicuramente non è amica degli ospiti. L'altro è che abbiamo dimenticato di portare l'adattatore di viaggio, non per la prima volta, ma in tutti gli hotel precedenti, abbiamo anche potuto prestare uno dalla ricezione. Da un hotel situato più vicino a un luogo come la Messe Karlsruhe e con quasi 160 camere, avremmo aspettato che fossero preparati con un paio di adattatori di viaggio. Come detto: un buon soggiorno in generale e probabilmente ripreseremo, se andremo a visitare la Messa Karlsruhe, ma altrimenti, cercheremmo sicuramente un altro hotel.

Servizio amichevole, competente. Camere grandi, anche per ”vivere”, con cucina (di pulire) e vestiti/sala. Avevamo solo sedie, per ”vivere” sarebbe sicuramente un piccolo divano bene qui. Il colazione è molto buono per un hotel urbano di 3 stelle, perché si ignora facilmente la sala del colazione più incostante (il gusto è;-)). I mobili sono in parte molto usati. Veramente pulito non era, ma dato che la lavanderia dell'hotel la vista dal balcone mostra attualmente un grande edificio.

Wir waren enttäuscht: Im Februar 2022 nur Zimmerfrühstück ”wg. Corona”, welches man am Vorabend bestellen und die Lieferzeit angeben musste. Standard-Zimmer einschl. Bad sehr klein, Zimmertür zum Vorflur ließ sich nicht schließen (Bett im Weg), einfache Ausstattung. Wir wussten überhaupt nicht, wie und wo wir unser Frühstück einnehmen sollten. Die vier Sterne haben wir nicht gefunden. Dafür sind rd. 133 Euro + 15 Euro Tiefgarage pro Nacht zu viel. Positiv hervorzuheben ist die Lage mitten im Zentrum, das überaus freundliche und hilfsbereite Personal, die hauseigene Tiefgarage, in die man auch mit einem großen Auto kommt (allerdings muss man für Ein- und Ausfahrt sich jeweils eine Karte an der Rezeption holen und anschließend gleich wieder abgeben), freie Minibar (4 Flaschen).

About 10 of us stayed at the hotel for a fair trade. I was very satisfied, both with the communication before our trip and then service during our stay. The staff was very friendly and helpful, rooms were comfortable and clean, the breakfast buffet was plentiful and tasty. The only negative was that street-facing rooms on the first level got quite noisy because of loud passers-by or possibly late-coming guests having a chat before coming in. Not sure the hotel can do anything about that, though. Luckily, the hotel is on a side street, not a main one with lots of traffic. I'd stay here again and can recommend it. The location is also great, walking-distance to many restaurants or even some shopping.

The hotel is in the city, yet at the same time relatively fast to drive up to from the highway on our way to north Italy. The hotel has its own garage for which you can reserve a spot (reserve, then go into the reception to ask which spot has been allocated to you), which makes it ideal when traveling. Note however that it is not big or spacious, so when parking with a big car, you need balls of steel. We stayed here on our way to and coming back. On our way to, we were surprised with an upgrade to the penthouse apartment, which is amazing! It's at the end of the corridor, with a small private terrace, and nice view over the city. It's decorated in an Asian style, with a lovely round couch to hang on, a big bathroom with a large rain shower, plenty of cupboard space, and coffee corner. The bed was huge and had a handy cushioned bench at its foot end, which we used to put our suitcase on . It was a shame we were only stayed one night and that it was pouring down, otherwise we would have sat outside and just enjoyed the atmosphere. Having said that, we enjoyed hanging in the room after dinner. We noticed that next to the penthouse, there is also a terrace and room for meetings (sign me up for those!), which companies I guess can rent. On the way back, we had a regular room on the first floor, which is still sizeable and as comfortable as we have gotten accustomed from the hotel. One of the other reasons we stay here on our way to Italy and back, is the breakfast. In fact, my husband talks about it while we're driving. Because it is so elaborate and welcoming, it just gives you the holiday feeling. You can make pots of tea with really nice tea, you can also order proper coffee (espresso machine) with oatmilk (Hafermilch), they have a wide range of warm breakfast food (scrambled or boiled eggs, bacon, sausages, and my favourite: pancakes), as well as a wide array of cheeses, meats, smoked salmon, and a home-made chia diary glass. The only thing I'm missing is brezels (though they do have little buns made of the same type of dough. And a nice touch: on the mirror at the end of the breakfast room, they list the team for breakfast, which I feel is such a nice, personal touch. The hotel bar is quite a hot spot, we have noticed. Unfortunately we always have to drive the next day so never make it there, however, because of the hotel, we are considering a longer stay in Karlsruhe on one of our trips.

Molto bello hotel, super moderno. Quando l'ispezione è stata effettuata ci ha voluto molto tempo, la serpente era già abbastanza lunga fino alla fine una seconda persona è arrivata alla reception. Più tardi la sera abbiamo comprato un bottiglia di acqua - 6 euro per 1 litro di acqua tranquilla scusa è semplicemente troppo costoso - sono poi in camera e doveva constatare che non c'era nemmeno i bicchieri nella stanza. Due bicchieri sono quindi, a mio avviso, un'appartenenza alla base e una bottiglia di acqua.

We we’re driving from Hook of Holland to Bari to catch a Ferry to Greece. On our first days driving we were very tired to decided to stop here and rest. We were two friends and a dog! We used the hotels near us feature on *********** and found this hotel. The price was fabulous and the hotel could not have been better for our needs. Super comfortable beds. Quiet room. Clean and a decent breakfast! The staff on reception were amazing offering us free parking and checking us in quickly. They recommended a local Italian restaurant which was great. The hotel is very much on the edge of town but for an overnight stop like us it’s was perfect! Finally my friend left her iPad behind on our departure. We’d didn’t discover this u til we were well in our way. On contacting the hotel they could not have been more helpful. She has her iPad safely back in the post. Great service from great people.