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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.6/10
Eccellente
2369 recensione
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Recensioni verificate
Ubicazione9.6
Strutture e servizi9.5
Servizio9.7
Pulizia9.6
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Tutte le recensioni(2369)
Recensioni positive(2334)
Recensioni con foto/video(749)
Posizione conveniente(394)
Ambiente di classe(388)
Reception gentilissima(270)
Vicino alla zona panoramica(174)
Ottima colazione(157)
Ideale per bambini(83)
Con servizi per bambini(17)
Vista sul lago isolato(11)
Recensioni negative(35)
Syud.AM
Camera Ospiti (con vista sulla strada)
Soggiorno: mar 2025
Coppia
5 recensione
10.0/10
Eccezionale
Pubblicata: 13 apr 2025
Our short trip to Jinan is very worthwhile! We were not planned to stay here initially, however due to good review and nice photos, we decided then.
Shangquan Lishe Hotel strategically located, walking distance to Jinan Great Southern Mosque (Jinan’s oldest mosque built in 1295 during Yuan dynasty), also very near to the Baotu Spring and 1.5km away from Kuanhouli Pedestrian Street.
There are a lot of halal option restaurant around and it is worth to try local palate. We love it!
Then, we were allowed to late check out and we were given souveniour from receptionist upon check out 😍. In summary, this hotel is beautiful, warm, cozy, good location, nice and friendly staff etc etc. Recommended to stay! 👍🏻
Friendly and attentive staff. The lake view rooms offer a welcome respite from the bustle of the surrounding area. Good location with Baotu Spring and Spring City Square nearby. Plenty of options for shopping and dining in the area. Clean and comfortable beds. Breakfast was ok, but could be improved. Recommended.
Very poor customer service and not respecting boundaries with their clients. Very unprofessional, not recommending to stay there.
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Risposta dalla struttura: 尊敬的賓客您好:我們對此次入住未能給您帶來舒適的入住體驗深表歉意,酒店管理層一直嚴格要求員工對客服務,經核實事情經過,您在網站預訂的房間需要到店付款房費可能您在預訂房間時沒有注意付款方式,也可能是酒店員工與您溝通存在問題。對於此次問題酒店已經安排員工加強溝通培訓。也建議您在下次預訂時選好訂單付款呢。酒店的我們會一如既往的堅持提供熱情、周到、細緻的服務,最後祝您天天開心!