Hotel in zona Taman Surya Mulia, Giacarta

Grande posizione e servizio, la stanza è pulita e non ha nemmeno odore. Usano tappeti nei corridoi, rendendo un po' difficile portare i bagagli con voi. Alcuni rumori possono ancora essere sentiti dall'interno della stanza e le strutture sono molto basilari.

I stayed at this hotel lat week on 1st till 3rd August. During my stay at this hotel, I received excellent, friendly service that met my expectations. I was very surprised and happy when I was told my room had been upgraded to an executive room. Thank you to all the staff at the restaurant, reception especially Ms Judith for the excellent service provided and also Ms Diana from housekeeping for cleaning the room when staying here. For breakfast there are many choices and it's delicious, only the second day you have to change places because the restaurant has a lot of guests. Anyone who stays here, you have nothing to lose and no regrets because of the excellent service even though the staff at the entrance are not friendly. I am very satisfied here and will come back again when on vacation in Jakarta.

This is going to be a long review - stay with me if you’re planning a stay here. Didn’t manage to see many reviews on Tripadvisor on this hotel and booked it based on google reviews. Stayed here for a few nights and soon came to realise that, when a hotel room is cheaper situated in a good locations, there’s gotta be something wrong somewhere. Many wrongs in fact. Starting with the pros first, hotel is located opposite Thamrin Centre and about 10 mins walk to Grand Indonesia Mall. Jakarta’s traffic is notorious so getting to walk everywhere is a big plus. There’s food carts along the road as well. + + + points for that. Hotel is also pleasing to the eyes and can pass off as aesthetically pleasant. It kind of stops there. Feels like this hotel has everything but NOTHING at the same time. Checked in the room and the floor was dirty and dusty and sticky at some parts and there were so many strands of hair EVERYWHERE on the floor and on the bedsheet. Housekeeping team (relatively young men) was outside so i pointed it out to them and in came the broom to sweep it up. Slept and got rashes at night so i asked them to change sheets for me the next day. Compliments to an older gentleman from Housekeeping for changing it promptly Room was minimally stocked which was a surprise considering how pretty it can be. Booked Deluxe King Room and the King bed was 2 bed pushed together.🥴 Toilet was cramped but pretty okay. You get the normal basic set of toiletries which was dusty, and ONLY 2 bath towels (which doesnt soak up water - yea i dont know whats the point) and one safe box and 2 bedroom slippers. That’ it. There wasn’t even any basic tissue box or a hanging Do Not Disturb sign. (No electric ones fyi) When asked, FO say they were working on it. You only get two pillows and extra pillows are chargeable at 25k rupiah each. Wifi was stable but it requires you to constantly sign in after you “sleep” your phone so get ready to memorise the password.🥴 Breakfast was okay with bored looking staff only coming over when you call them. No smiles or whatsoever. Maybe they’re new, not sure. Only staff worth mentioning was another gentleman who went up to us to ask if everything was ok.. They had an in-house SPA and Gym (under maintenance when we were there). Do not, even think of going to the SPA. Book somewhere else. It was weirdly located near the smoking area so it smells very smoky in the SPA and staff was very nonchalant. Booked one of their 2 hours treatment in the morning for an evening slot and when i came, another different staff told me that i can only have one hour massage because she’s alone, but the SPA was empty?! I dont get it. Then what’s the point of booking? I could have booked another SPA if they have told me otherwise. I was pissed but i just agreed to the one hour massage because i wanted a massage but the staff didnt really care. Suspected she was just lazy to do the 2 hours massage and scrub. She was in the room with me and on the p

Condizione dell'hotel - molto buono Camera - media(richiesta di non fumare ma dammi una camera da fumare al livello 2. Il corridoio puzza davvero di fumo) Vista esterna della stanza - molto cattiva(livello 2 finestra di stanza che si trova davanti alla parete di cemento e si può vedere qualcos'altro che cemento ... che vista!) Posizione - molto buono dal suo vicino al centro commerciale e un sacco di posto per mangiare lì Servizi - molto buono(avere spazio per lo sport e lavanderia che il viaggiatore può usare) Pacchetto per colazione - Tutti i cibi forniti sono davvero fantastici. Molta scelta

kinda old school type hotel, good maintenance, but not at all sectors, few cracks on pool floor, old hair dryer in bathroom not functioning, fridge of course is not functioning as well, parking lot kinda dark and quite like in old factory, toiletries and amenities is quite well equipped, bathtub available in each room

L'hotel andava bene, ma era davvero complicato, ho avuto difficoltà a prendere un Gocar/Grab e ordinare GoFood perché per entrare nella hall dovevo fare il giro del parcheggio fino all'ottavo piano. Quindi quello che mi ha davvero scioccato è stato quello lì c'erano molti piccoli scarafaggi. Ogni volta che entro nella mia stanza devo combattere con piccoli scarafaggi e scappare. Quando ti svegli e vai in bagno, devi concentrarti sul vedere dove sono gli scarafaggi. Non molto calmo. Davvero non mi piace questo hotel. Buona esperienza soggiornando nella zona di Glodok, ma non voglio tornarci.

Molto soddisfatto, la prossima volta continuerò ad essere all'hotel, è che fuori dalla finestra è una chiesa. A volte sarà molto timido la sera, ci sarà anche un suono la mattina. Il suono non è molto buono, è pieno di punti.

We went to Jimbaran Barbeque Buffet in this hotel (every Friday night). Food - all seafood is fresh. Have to try their Jimbaran rice! Ambience - It was on their pool area and accompanied by live music since beginning of buffet at 1800. Great way to have dinner Staff - friendly and helpful. Esp Deni and Satria have been very responsive to inform us on the seafood availability and clear our table every now and then. Overall great experience that you need to try!

Hotel is far away from airport except that it is less than 10mins away from the Whoosh train station. Staff was great but there is not much things around the hotel and the hotel stuffs is abit old.

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