Hotel vicini a Museum Bahari a Giacarta

Una delle mie scelte per andare all'hotel a Jakarta settentrionale, con un posto confortevole, una grande stanza, ma manca di luce.Va bene, sono sempre tornato qui wkwk

Stayed there several times. The location is convenient. The room tariff is reasonable. Both the cleanliness and hygiene standards are high. Only drawback is the room is somewhat dated with occasional water leaks from the air conditioner. The breakfast buffet can be further improved with better quality coffee. On balance, it is worth another return stay for my next trip.

When you enter the building, the hotel itself is actually located on the third floor. So you need to find the the elevator and go up. Previously I already requested to do early check in at 01.00 PM via booking.com and fortunately the room was ready and I was able to put all my stuff and hopefully enjoy my two nights stay there. I was given a vitamin C and a mask when I checked in, and when I turned on the TV in the room, it showed how the hotel tried to maintain the cleanliness during Covid 19 by doing disinfection, etc. I chose Whizz Prime Kelapa Gading because it is located across MOI and it has a swimming pool. I want to spend my staycation by swimming in the hotel, at least that's what I thought. When I was swimming, the pool staff approached me and told me that since I was not wearing a proper swimsuit, I was actually not allowed to swim there, for your information, I was wearing a hijab and it was impossible for me to wear a swimsuit, the staff even suggested me to take off my hijab which of course I said no. The next thing I know that the security approached me and telling me quite the same thing, because I was not wearing a proper swimsuit, I was not allowed to swim there. I noticed that the other guests who were also at the pool were staring at me and I felt humiliated. That's it. I got out of the swimming pool and heading to the receptionist and complained. I was assisted by mbak Sarah and she told me there should be no problem if I want to swim and she will talk to the swimming pool staff. When she returned, she told me to sit by the pool and she would talk to the GM. I was already angered by the situation and I chose to go back to the my room and write a complaint in the contact us section of the hotel website. And I decided to go back to the swimming pool and took a picture of the swimming pool. That's when Sarah approached me again, and apologized and make sure that I can swim in the swimming pool with the approval of the GM. I still don't get it, why did the pool staff and the security treated me like that, even need approval from GM, for a lady who wore hijab, to be able to swim at the hotel, while I was the guest and I paid for the room including the facilities? At the end, the manager talked to me and I apologized, ok, I accept the apology but I am already disappointed and cried. I felt horrible. I decided to check out early and ask for a refund. I am now waiting for a refund.

Rimango qui per il transito dopo un lungo volo da Dubai. Mi sono reso conto che la chiusura della porta non funzionava, ma perché mi sono stancata, così ho deciso di mettere il mio bagaglio dietro la mia porta, se qualcuno cercasse di entrare, mi sono accorto. Avevo ancora dormito nel letto quando ho aperto il servizio di pulizia, mi ha sorpreso e mi ha detto che mi dispiaceva e ha chiuso la porta.Voglio dire, perché ha aperto la porta senza colpire per assicurarsi che ci sia nessuno nella stanza. Quando ho controllato, ho dato informazioni su questo, e buono che il personale ci si senti dispiaciuto e ha detto che le cose si riparano. In generale mi piace stare qui, per il transito questo hotel è buono e ha anche un autobus di shuttle per l'aeroporto.

This place is an affordable place to stay🙂 but on the other hand for the standard room there is no kettle, exact time to check in and check out. They must improve their cleanliness also esp to the pillows and blankets

Bel posto per rimanere, ma lol un po' deluso perché il ricevitore dice che trip.com è un errore, quindi se ordinamo via trip.com e la stanza è piena, non possiamo ottenere il rimborso da quello che paghiamo via trip.com

Il posto è carino, anche le strutture sono buone, il personale è gentile, solo quando arriviamo dobbiamo aspettare un po' di più, dobbiamo controllare dalle 2 alle 4 perché il messaggio che si collega alla stanza, la persona che ha soggiornato prima è in ritardo e aspetta di essere pulito prima, quindi l'attesa è un po' lunga... Finora... È comodo, anche il cibo è delizioso

This hotel's strong point is cleaness. And facility and function is based on electric card. So I think this hotel is easy to use and the staffs are so kind and they know what they have to do. I will check in this hotel again when I come back this city.

My stay in this property was for one day only.The staff / employees are of good nature & helpful. Front desk receptionists Ms Anes and Ms Fiby were helpful at the time of check in. Room is spacious. Over all my stay was good.The internet connection is very poor in the 9th floor. I wish the management / staff /employees of this property a prosperous and healthy life.

Stai qui mentre sei malato per isolare i familiari. l'albergo stella è certamente il personale. da accoglienti molto amichevoli e supportanti che ti aiutano giorno e notte con tutto quello che hai bisogno o chiedere al Budi randha (madre) ha reso questo soggiorno così comodo, preparando la stanza in fretta, super pulito e organizzato, lasciando ancora un sorriso sul nostro viso con figure di tovaglioli artistici ogni giorno. In una settimana di isolatione con solo il mio BF e io, questa è stata una sorpresa molto benvenuta.