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1 notte
Recensioni degli ospiti
3.6/5
68 recensione
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Recensioni verificate
Ubicazione3.5
Strutture e servizi3.5
Servizio3.6
Pulizia3.6
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Tutte le recensioni(68)
Recensioni positive(26)
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Recensioni negative(11)
mohammad
Soggiorno: May 2024
Coppia
1 recensione
4.0/5
Molto buono
Pubblicata: May 14, 2024
Overall good experience
Very friendly atmosphere good breakfast choice walking distance to museum, blue mosque, aya Sophia, bosphorus trip and 45 minutes to galata tower,
Traduci
Utente ospite
Soggiorno: Jan 2022
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: Jan 7, 2022
The hotel is close to the main places in Istanbul so I recommend it
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Utente ospite
Soggiorno: Jun 2023
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: Jun 17, 2023
Hotel muy bonito cerca de todo, el personal profesional me gustó mucho el sitio. Lo recomiendo no puede ver la terraza porque estaba cerrada es una pena, pero todo lo demás muy bien le doy un 10
Avevamo chiesto due camere triple, e ci siamo trovate in camere doppie con un letto in più cacciato dentro a forza: lo spazio era davvero pochissimo. Abbiamo avuto problemi subito con il transfert dall'aeroporto organizzato dall'albergo: non lo abbiamo trovato in aeroporto, e ci siamo dovute arrangiare, ma alla reception pretendevano che lo pagassimo ugualmente. La posizione è ottima, la pulizia discreta, la colazione varia, ma di qualità mediocre, il personale cordiale, ma solo in reception parlano l'Inglese. Non abbiamo potuto sfruttare la spa, gratuita fino alle 18 per i clienti, che sembrava gradevole.
Utente ospite
Soggiorno: Oct 2024
Altro
4.0/5
Molto buono
Pubblicata: Oct 27, 2024
The hotel was very nice looking, it was clean, staffs were very friendly and approachable. Very kind to my children. The hotel was in best location you can ever want. Walking distance to every attractions. You have the train station opposite the hotel, and trams stop near by. The train goes to the airport as well. One train change. Breakfast meals rotated, so you don't get the same food on daily base, which was good. Staff had good English. Now the down bit.... I would've given the hotel 5 star, the reason I gave 4 star is because they have Fecility Spa & Fitness in the basement. The staff in the spa department are not child friendly at all. My husband addressed the issue to the manager Orhan Celik, he's respond was very rude and didn't even rectify the issue. My two children went to use the pool, they weren't even loud, I felt soo uncomfortable there felt like curling up, continuously this female staff was saying "shhhhs". She didn't speak English. When ever the water went out of the pool, only happend once! She goes "madam" and made "ta, ta" sound. I felt soo uncomfortable, the kids weren't allowed to speak, laugh, kick in the water or do small jumps! It was a torture. Swimming is supposed to be fun! But it felt like we were suffering. I pulled them out within 10 min and took them to use the jet bath in the room. My husband used the sauna, he said the changing room stank so badly, it was filthy and disgusting. He raised all this with the manager Orhan, and he didn't even bother to solve the issue. He spoke back rudely and gave excuses saying the lady doesn't know how to speak english... but its okay for her to speak like this! Her job is to wipe the floor, and we wasn't even abusing the area. But gets annoyed if there is water drops on the floor! So my husband said if the children can't speak in the pool then you should not allow children to use the pool! He also did not agree with the smell in the changing rooms. He was saying it was normal to smell like this. He was very defensive with everything and had a reason. He did not apologise or sympathise at all.
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Utente ospite
Soggiorno: Jun 2024
Altro
5.0/5
Eccezionale
Pubblicata: Jun 30, 2024
We were very impressed with the service provided by Shukran at the hotel . When we had some issue with our Instanbul travel card,Shukran walked with us to the nearby train station to help. This level of service,offered so willingly is rare and very much appreciated 👏 👏💐. Thank you Shukran!
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Utente ospite
Soggiorno: Feb 2024
Altro
5.0/5
Eccezionale
Pubblicata: Feb 17, 2024
I stayed at Hotel Askoç in 2023 in September and November. It wasn't the first time and as always I appreciated the perfect location of the property and the comfort. In November I also had a small accident where I almost broke my wrist. On this occasion the hotel staff were fantastic and supported me in every way. Late in the evening, assistant Ampül helped me with a makeshift bandage. I would like to remember all staff members and thank them: Fevzi, Gülşan, Erkan, Hatan, Biral, Turan, Filiz, Irfan, Tülay, Tüıker, Berhon, Orhan, Sezgin, Alcın. I will always return to the Askoç hotel and highly recommend it.
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Utente ospite
Soggiorno: Jan 2024
Altro
3.0/5
Pubblicata: Jan 5, 2024
Excellent location Staff was friendly Breakfast was poor no eggs station Wasn’t much option for English breakfast have to pay for eggs No kettle and tea in room No ramp for prams Rooms are small
Traduci
Utente ospite
Soggiorno: Oct 2023
Altro
5.0/5
Eccezionale
Pubblicata: Oct 19, 2023
Staff is very friendly, clean hotel and was a great experienceocerall. Staff also helped me book some great tours and a dinner cruise that I enjoyed! 100% recommend!!!I would definitely come back here
Traduci
Utente ospite
Soggiorno: Oct 2023
Altro
5.0/5
Eccezionale
Pubblicata: Oct 19, 2023
İt was really confortable we feel like in our come. Very nice Very nice Very nice Very nice Very nice Very nice Very nice Very nice Very nice Very nice Very nice Very nice Very nice Very nice Very nice
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Utente ospite
Soggiorno: May 2023
Altro
4.0/5
Molto buono
Pubblicata: May 21, 2023
The Hotel is in very central location. Very decent accommodation and good river view room. Check in and check out service was smooth. Concierge very helpful especiall Mr Emam Minus is non availability of kettle in the room.