Hotel in zona British Heart Foundation, Inverness

Disappointed that key fobs for the garage car park are no longer given out like the previous 2 times we have stayed in the apartments. Having to get out of the car to operate shutter was an inconvenience. In addition the ground floor lobby lift button was missing for 5 days of the stay with meant having to go up/downstairs to call lift as was travelling with someone who couldn't use the stairs, this was another major inconvenience which they seemed in no rush to fix. There was also loud music from somewhere below coming into the 1st Floor apartment until 2am some nights, I can only assume this is from one of businesses, I hadn't experienced this before on previous stays so must be something new, however as far as I'm aware there is no live music venue in the building???

Il wifi era orribile. Non funzionava affatto. Il parcheggio era impossibile. Parcheggiammo la nostra auto 5 minuti a piedi. Il parcheggio era già pieno di auto e impossibile negoziare. La stanza non era la stessa della prenotazione online. Un bagno strano. Linea Abbiamo controllato la nostra camera ha un giardino ampio ma non c'era una vista sul giardino. Era solo bloccato con un muro stretto. L'unica cosa che ci piaceva era la colazione. I

Grande servizio e circa a 15-20 minuto a piedi dalla stazione ferroviaria. Il letto è molto comodo e la bagno è una buona dimensione 👍

What a delightful B&B! Charming, tasteful touches of Scotland throughout the establishment add to a warm and welcoming scene. Our room (#11) can accommodate 4 - including bunk beds. Even the lampshades are made from authentic Scottish T****. The hosts thought of everything. From tea and biscuits, to QR codes for WiFi connection, local map, and breakfast menu. The breakfast room is bright with large windows and the servers were all pleasant and attentive. The food was delicious and filled us for a full day of exploring. Parking is tight but off street, allowing for east access to things if needed. The stroll into town for the evening took us alongside the rushing river, across the beautifully lit bridge, and in the heart of pubs, restaurants, and shopping. It was incredibly convenient. Fabulous place, people, food— we will be back!

Il prezzo perfetto di questo hotel è abbastanza per il parcheggio.La colazione è fantastica! È molto perfetto per la gente di Inverness per stare a piedi per una notte! Ci sono anche cena da mangiare sotto, e il contrario è Kendki.Se sei stanco per un giorno, vivere qui è davvero fantastico!

The room is spacious and clean. The only hiccup was that, at first, we got a room with a double bed despite booking a family room on Trip.com. When I asked the reception staff, she said there was no family room per se in the building, and in the booking that they had, it didn't say that I wanted a family room or how many people would be sleeping in the room. For them, a family room is a room with a double bed and an extra bed. The staff managed to change our room to one with an extra bed ready, so it wasn't a problem.

I've been coming to this hotel for around 20 years, initially on business and now for leisure, and I visit every few years. In that time not much has changed, apart from the ownership. The hotel is still a beautiful building set in tranquil and wonderful grounds. The downstairs interior is stately and is tastefully decorated with an elegant bar, Lounge and Restaurant. Staff on Reception are polite and helpful But the hotel isn't without its issues which are 1) The bedroom furniture has been the same on every visit over the last 20 years and is showing its age 2) The carpet in the room we were given was actually threadbare in places and isn't what you expect 3) The lady waiting tables at breakfast is a joy. She is attentive, polite and helpful. The same cannot be said of the older gentleman working there who is ignorant and ignores people waiting to be seated. There is no need to be so rude and dismissive of people of all nationalities who are basically paying his wages ! 4) My biggest grumble of all is the lack of a premium lager in the hotel bar. Under previous management in the early 2000's they used to stock 1664 but now it's Carling (yuk!), Guinness, Scots ale or Cider. I would have spent a lot more time in there had they stocked better beer. That's a real own goal and other guests are of the same opinion.