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5 stelle

Rocpool Reserve Luxury Highland Package
4.5/572 Recensioni

Rocpool Reserve Luxury Highland Package

Inverness|0.53km dal Castello di Inverness
When I booked the hotel, I made sure the gent who took the call understood the night we would stay would be our wedding night. We booked the hotel as it is allegedly a 5 star hotel. A 5 star hotel, according to Which has these features, with relation to the staff and facilities. All staff demonstrate a positive attitude and willingness to help (1 star) Good guest service and staff should provide prompt, courteous and efficient service (3 star) Very good social skills and anticipation of individual guests' needs evident (4 star) Higher staffing levels (4 star) Staff should anticipate individual guests' needs to create unique and memorable experiences (5 star) We could not book the room with the hot tub, but, we plumped for the next room down, the decadent room. The image clearly shows a free standing bath and a very large walk in shower, and with this we booked the one night. When I arrived to check in, I was early, and the very nice lady gave me the paperwork and allowed me to sign up and leave my car in the car park. I asked about a potential upgrade and was told the hotel was full, so no chance of room movement. After we had had our wedding lunch in Inverness, we walked up to the hotel and checked into the room. There was no free standing bath, the walk in shower pressure was below average, no acknowledgement of our celebratory day or anything. But we had had a good meal and needed to rest after the day's exertions. The room overlooked the road, so we had to shut the windows. The aircon was operating well. Around 9pm, we decided to stretch our legs and go down to the bar and maybe get a sandwich. We witnessed one particularly trucculent female member of staff walk past us, not acknowledge us or even make space at the bar for us to sit. The lady behind the bar, I learned later, was the duty manager and she was making cocktails as the usual bar person was not in. I had to ask twice to get menus to order food from the trucculent one, but she ignored us and carried on filling drinks orders. The other member of staff couldnt actually serve drinks as she was only 16 We finally got our order placed and went to sit down. Now, I love the heat, having lived in the Sinai for 30 years, I enjoy the sensation, but the heating in the bar was oppressive. When our food turned up by the trucculent one, she plonked our plates down and walked off. My wife had ordered a salmon sandwich, which turned out pretty much as expected. I ordered a club sandwich. Mainly for the reason that this one was advertised with egg on it. A departure from a typical Club Sandwich and one of which I thought I would like What was presented to me was dripping in grease and the mayonnaise had made the bread all soggy and horrible. The egg had been fried in tainted oil and had a bitter after taste and had not been dabbed to remove the oil that was making the sandwich so un appealing. I had to leave half of it as the bread disintegrated and I was left with a gelatinous gooey mess

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The Waverley Guest House
3/587 Recensioni
Le strutture sono molto buone, ma se sabato venerdì dovete riposare in un bar vicino, ci sono persone che si sono notte e non sono amichevole per persone sensibili al rumore.
River Ness Hotel, A Member of Radisson Individuals
4.5/573 Recensioni
Abbiamo trascorso 2 notti in questo hotel tenendo la città come base per visitare quell'area delle Highlands e ci siamo trovati molto bene. Pulizia ottima, Personale accogliente e sempre cortese, Camera spaziosa e ben accessoriata, Colazione abbastanza varia tra dolce e salato, Posizione centrale per visitare la città ed ottima per visite fuori dal centro (es. Loch Ness, Urquhart Castel, Fort William, ecc), Parcheggio a pagamento disponibile in strada appena fuori dall'hotel, Solitamente cerco sempre di evitare camere con moquette a causa di una forte allergia ma non trovando altro mi sono affidata alle recensioni e devo dire con piacevole stupore che per la prima volta in assoluto non ho dovuto assumere alcun farmaco per controllare le crisi allergiche di solito certe, uno tra gli hotel più puliti in cui abbia soggiornato, bravi! Struttura assolutamente consigliata!
Highland Apartments by Mansley
4.5/592 Recensioni
Disappointed that key fobs for the garage car park are no longer given out like the previous 2 times we have stayed in the apartments. Having to get out of the car to operate shutter was an inconvenience. In addition the ground floor lobby lift button was missing for 5 days of the stay with meant having to go up/downstairs to call lift as was travelling with someone who couldn't use the stairs, this was another major inconvenience which they seemed in no rush to fix. There was also loud music from somewhere below coming into the 1st Floor apartment until 2am some nights, I can only assume this is from one of businesses, I hadn't experienced this before on previous stays so must be something new, however as far as I'm aware there is no live music venue in the building???
Best Western Inverness Palace Hotel  Spa
4/5105 Recensioni
La stanza è molto pulita e più comoda, cioè senza aria condizionata, a volte è un po' calda.La temperatura della stanza è diversa, si può chiedere alla reception.Ma non c'è problema di vivere.
Redcliffe Hotel
4/584 Recensioni
Una person a è appena abbastanza. Alla data stabilita, 400 è meno di 10-beneficiario. Sono arrivati al centro della città per dieci minuti di cammino. Questo è troppo costoso!Il servizio di ricezione è buono, cioè l'isolamento acustico in Inghilterra.
Glen Mhor Hotel
4.1/5111 Recensioni
La camera era grande e comoda. La decorazione forse un po 'affaticata ma siamo stati fortunati abbastanza da avere una vista sul fiume. Colazione molto bello, ma non un fan del menu di ticket. Il tempo necessario per il personale per spiegare, controllare e fare eventuali emendamenti potrebbe essere speso solo per ordinare, ma posso capire che è più conveniente per il personale di attesa, anche se in periodi occupati o con grandi gruppi.

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