Recensioni su Royal St Georges Hotel Interlaken - MGallery Collection
Royal St Georges Hotel Interlaken - MGallery Collection
Hoeheweg 139, Interlaken, Canton of Berne, 3800, SwitzerlandDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.3/10
Molto buono
98 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione8.4
Strutture e servizi8.0
Servizio8.2
Pulizia8.5
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Tutte le recensioni(98)
Recensioni positive(88)
Recensioni con foto/video(22)
Camere magnifiche(26)
Soggiorno meraviglioso!(20)
Bella accoglienza(15)
Ottima colazione(14)
Posizione conveniente(14)
Posizione ideale(12)
Vista meravigliosa(9)
Camere ampie(9)
Recensioni negative(10)
Utente ospite
Camera Storica Personalizzata in Stile Barocco con Balcone
Soggiorno: dic 2022
Famiglia
1 recensione
6.0/10
Pubblicata: 28 gen 2023
La posizione dell'hotel era raggiungibile a piedi da Interlaken Ost. Era un vecchio edificio, ma l'interno è stato ristrutturato e non ci sono stati particolari problemi.
Tuttavia, anche se il personale della reception ci parlava inglese molto velocemente, è iniziato con una risposta appropriata che non hanno detto nulla di importante e nessuno ha salutato il personale che si è incrociato nell'hotel senza un sorriso.
A colazione ci sono gruppi di ospiti asiatici ed è vivace,
Non c'era una guida ai posti, quindi quando sono entrato nel ristorante nessuno del personale ha detto nulla.
Naturalmente, il cibo era sparso nella sala colazione e l'atmosfera non era buona.
Ho deciso di non restare un'altra notte pensando a varie cose e mi sono trasferito in un altro hotel anche se avevo già pagato.
Mi è stato detto che quando ho controllato.
E' per gruppi? Penso.
Testo originaleTraduci con Google
Risposta dalla struttura: Caro ospite, mi dispiace sapere che la tua esperienza con il nostro staff non ha soddisfatto le tue aspettative - per favore permettimi di esprimere le mie più sincere scuse. Diamo il benvenuto a gruppi e viaggiatori individuali nel nostro hotel e diamo il massimo per soddisfare le loro diverse esigenze. Ci sforziamo di fornire un'esperienza di servizio superiore per ogni cliente; pertanto, il tuo feedback è molto importante per noi. Ti assicuriamo che stiamo adottando le misure appropriate per affrontare il problema e prevenire che si verifichino in futuro. Cordiali saluti, Florian Kuhn, direttore delle sale, Royal St. Georges Interlaken
Manjeet Singh Bhail
Camera Storica Personalizzata in Stile Barocco con Balcone
Soggiorno: gen 2025
Coppia
4 recensione
10/10
Eccezionale
Pubblicata: 6 feb 2025
Beautiful Classic Hotel wt nice view. Stroll away from all amenities. Highly recommend
Traduci
Risposta dalla struttura: Thank you so much, Mr. Bhail, for your kind words and recommendation! We\'re so happy to hear you enjoyed the classic beauty of our hotel, the view, and its proximity to everything you need. We truly appreciate your feedback and hope to welcome you back soon!Sebastian M,Front Office
Utente ospite
Camera Moderna (con aria condizionata, con balcone)
Soggiorno: gen 2025
Famiglia
1 recensione
9.5/10
Fantastico
Pubblicata: 16 feb 2025
Our stay was made especially great due to a wonderful member of staff Amir Khan. He went out of his way to assists us in any way he could. He was polite and courteous. He is a true gentleman and gem of a staff member, we highly appreciate his efforts.
Traduci
Risposta dalla struttura: Dear guestWe very much appreciate your comments regarding your stay at the Royal St Georges Hotel Interlaken - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team and Amir. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Wael HammoudFront Office Manager
kris_0
Camera Moderna (con aria condizionata, con balcone)
Soggiorno: dic 2024
Famiglia
10 recensione
8.0/10
Molto buono
Pubblicata: 23 feb 2025
Location – 9.5/10
The hotel is in a prime location, just a 5-minute walk from Interlaken Ost train station, making it a convenient base for exploring the Jungfrau region. It’s also a short walk to the Aare River, Harder Kulm funicular, and Interlaken’s main shopping and dining areas. The hotel itself sits in a quiet and scenic spot, offering great views of the mountains.
Rooms – 8.5/10
The hotel offers both historic and modern rooms, so the experience can vary depending on what you book.
Historic rooms (in the main building) feature high ceilings, elegant decor, and antique-style furnishings, giving a grand, old-world charm.
Modern rooms (in the newer wing) are sleek and contemporary, with all the latest amenities.
Some rooms come with balconies offering stunning views of the Swiss Alps, which is a major highlight!
Beds are comfortable, and bathrooms are spacious and well-equipped with quality toiletries.
Service – 8/10
The staff is friendly and professional, offering helpful local tips and seamless check-in/check-out. However, during peak tourist seasons, service can feel a bit stretched, especially at the reception and breakfast area.
Dining – 8/10
Breakfast – A rich buffet with Swiss specialties, including fresh bread, cheeses, cold cuts, eggs, and great coffee. The selection is good, though the breakfast room can get crowded.
Restaurant & Bar – The on-site restaurant offers delicious Swiss and international cuisine, though the menu is slightly limited. The hotel bar is a great place to relax after a long day of exploring.
Wellness & Facilities – 8/10
Spa & Sauna – A small but relaxing wellness area with a sauna, steam bath, and relaxation space—perfect after a day in the mountains.
Outdoor Seating & Garden – The hotel has a lovely terrace and garden area for relaxing with a drink while enjoying the views.
Parking – Limited on-site parking is available, but it fills up quickly.
Traduci
Risposta dalla struttura: Dear KrisWe very much appreciate your comments regarding your stay at the Royal St Georges Hotel Interlaken - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Wael HammoudFront Office Manager
Fook Kwong
Camera Deluxe Moderna (con balcone, con aria condizionata)
Soggiorno: nov 2024
Famiglia
8 recensione
8.5/10
Molto buono
Pubblicata: 11 gen 2025
Interlaken is right in the middle of Switzerland. Good location to visit nearby locations without having to carry your luggage bags everywhere. Winter time Harder Kulm is closed
Traduci
Risposta dalla struttura: Dear Fook KwongThank you for sharing your feedback with us! We’re delighted to hear that you found Interlaken to be a convenient base for exploring Switzerland and appreciated the central location that allows for easy travel without the hassle of carrying luggage everywhere.We understand that the closure of Harder Kulm during the winter months can be a disappointment, but we hope you still found plenty of other activities and attractions to enjoy in the area.We hope to welcome you back in the future, perhaps during another season, so you can experience the breathtaking views from Harder Kulm and other nearby landmarks.Best regards,Wael HammoudFront Office Manager
Utente anonimo
Camera Storica Personalizzata in Stile Barocco senza Balcone
Soggiorno: lug 2024
Famiglia
3 recensione
10/10
Eccezionale
Pubblicata: 24 ago 2024
Nice room and breakfast
Traduci
Risposta dalla struttura: Dear Guest .Thank you for your kind feedback! We're delighted to hear that you enjoyed the room and the breakfast. We truly appreciate your support and look forward to welcoming you back soon for another pleasant stay.Sebastian Mravliov - Front Office
KO PHYO AUNG KYAW
Camera Deluxe Moderna (con balcone, con aria condizionata)
Soggiorno: mar 2025
Famiglia
28 recensione
8.0/10
Molto buono
Pubblicata: 13 giu 2025
plain and kids family compatible
Traduci
Risposta dalla struttura: Dear Mr. Kyaw,Thank you for taking the time to share your experience with us.We’re pleased to hear that you had a very good stay and appreciated the modern comforts of your Junior Suite, along with the cleanliness, surroundings, and family-friendly atmosphere of our hotel. It’s wonderful to know that the stay suited your family’s needs well.At the same time, we noticed that all aspects of your experience were rated with 8 out of 10. If there’s anything we could improve to make your next stay truly exceptional, we would love to hear your thoughts.We hope to have the pleasure of welcoming you and your family back to Interlaken in the near future.Warm regards,Pierre MahonFront Office Manager
Utente anonimo
Camera Moderna (senza balcone, con aria condizionata)
Soggiorno: nov 2023
Coppia
11 recensione
9.5/10
Fantastico
Pubblicata: 13 dic 2023
Very value for money, room was modern, spacious, mini bar was complimentary and there was complimentary shuttle service as the hotel is a distance away from the train station
Traduci
Risposta dalla struttura: Dear Many thanks for taking the time to leave your kind words following your recent stay with us at the Hotel Royal-St.Georges Interlaken. I was glad that you chose to stay with us and that you enjoyed the level of service you received. I have shared your feedback with my team and we all look forward to hopefully welcoming you back to stay with us again in the near future. Wael - Front Office Manager
Utente anonimo
Camera Moderna (senza balcone, con aria condizionata)
Soggiorno: ott 2023
Coppia
12 recensione
9.0/10
Ottimo
Pubblicata: 17 nov 2023
The room is well equipped with basic amenities and quality of products used in the room for guests are good. Hotel breakfasts are delicious. Overall the hotel experience at Royal at Georges is memorable and we are satisfied with the hotel stay there. The location is around ten minutes away from interlaken ost station. However there is clock tower nearby which chimes a lot during the night.
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for your feedback, following your stay at the Hotel Royal-St.Georges. Our guests' observations are very important to us and therefore we are pleased to see that we could meet your expectations. We are looking forward to welcoming you again in Interlaken. Kind regards, Karim Mohamed Front Office Manager
Nithi Aunhalekhajit
Monolocale per Famiglie (con cucina)
Soggiorno: feb 2025
Prenotato per altri
10 recensione
2.0/10
Pubblicata: 20 mar 2025
No way to book this hotel again
Traduci
Chin Chye
Soggiorno: dic 2023
Viaggio con amici
3 recensione
10/10
Eccezionale
Pubblicata: 5 feb 2024
The hotel was nice and the buffet spread was good. The hotel also provide free transport to the train station during our departure.
Traduci
Risposta dalla struttura: Dear Many thanks for taking the time to leave your kind words following your recent stay with us at the Hotel Royal-St.Georges Interlaken. I was glad that you chose to stay with us and that you enjoyed the level of service you received. I have shared your feedback with my team and we all look forward to hopefully welcoming you back to stay with us again in the near future. Wael - Front Office Manager
dombu
Camera Moderna (senza balcone, con aria condizionata)
Soggiorno: gen 2024
Famiglia
93 recensione
10/10
Eccezionale
Pubblicata: 15 feb 2024
The location is great
The room is big and clean
The service is excellent
Traduci
Risposta dalla struttura: Dear Many thanks for taking the time to leave your kind words following your recent stay with us at the Hotel Royal-St.Georges Interlaken. I was glad that you chose to stay with us and that you enjoyed the level of service you received. I have shared your feedback with my team and we all look forward to hopefully welcoming you back to stay with us again in the near future.Wael - Front Office Manager
Zelda lala
Soggiorno: ott 2023
Famiglia
5 recensione
10/10
Eccezionale
Pubblicata: 11 gen 2024
My second time here , and still my favorite place 👌🏼✨💗
Traduci
Risposta dalla struttura: Dear ZeldaMany thanks for taking the time to leave your kind words following your recent stay with us at the Hotel Royal-St.Georges Interlaken. I was glad that you chose to stay with us and that you enjoyed the level of service you received. I have shared your feedback with my team and we all look forward to hopefully welcoming you back to stay with us again in the near future. Wael - Front Office Manager
Utente ospite
Camera Moderna (con aria condizionata, con balcone)
Soggiorno: gen 2023
Coppia
3 recensione
10/10
Eccezionale
Pubblicata: 15 feb 2023
Great hotel within walking distance from Train Station. Gladful to meet for Rudy’s and his manager. Keep on the great work guys!!
Traduci
Risposta dalla struttura: Dear guest, thank you very much for staying with us and for this great feedback. It makes us truly happy to read that you were fully satisfied during your stay in the Hotel Royal St. Georges. Rudy says hi! We are looking forward to see you again in our Hotel. Florian Kuhn, Director of Rooms, Royal St. Georges Interlaken
Henna Bhojwani
Camera Moderna (con aria condizionata, con balcone)
Soggiorno: dic 2022
Viaggio con amici
17 recensione
10/10
Eccezionale
Pubblicata: 4 feb 2023
We just loved every thing about the hotel, very close to the train station. Our hotel room included the dinner & we were very impressed by their 3 course meal
Traduci
Risposta dalla struttura: Dear Henna,thank you so much for your great feedback and rating. I am thrilled to hear that you enjoyed your stay and your meal in our Brasserie St. Georges. All the best! Florian Kuhn, Director of RoomsRoyal St. Georges Interlaken