Essential by Dorint Interlaken

Recensioni su Essential by Dorint Interlaken

Essential by Dorint Interlaken

Rugenparkstrasse 8 - 10, Interlaken, Canton of Berne, 3800, SwitzerlandDettagli hotel
Essential by Dorint Interlaken
Essential by Dorint InterlakenEssential by Dorint InterlakenEssential by Dorint Interlaken
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.2/10
Ottimo
86 recensione
Recensioni verificate
Ubicazione9.4
Strutture e servizi9.0
Servizio9.1
Pulizia9.4
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Tutte le recensioni(86)
Recensioni positive(80)
Recensioni con foto/video(19)
Soggiorno meraviglioso!(22)
Posizione conveniente(21)
Trasporti comodi(20)
Ottima colazione(19)
Vicino alla stazione(18)
Personale amichevole(14)
Pulito e ordinato(13)
Recensioni negative(6)
tomomeow
Camera Essential
Soggiorno: feb 2025
Coppia
11 recensione
9.5/10
Fantastico
Pubblicata: 6 apr 2025
Right besides train platform so it's super convenient Check in is at the dot 3pm as we aren't able to check in even at 2.50pmish Room amenities are good, even come with bath tub Breakfast spread is good too
Traduci
Risposta dalla struttura: Dear Tomomeow, thank you for your positive feedback!We’re glad to hear that you enjoyed our convenient location, room amenities, and breakfast selection. Regarding check-in, our standard time is 3:00 PM, but depending on room availability, we do our best to accommodate earlier arrivals. We appreciate your understanding.Looking forward to welcoming you back!Kind regards,Hussein AliRooms Division ManagerEssential by Dorint Interlaken
_tl**
Camera Essential
Soggiorno: nov 2024
Coppia
13 recensione
10.0/10
Eccezionale
Pubblicata: 11 gen 2025
The room is clean and tidy. We love the design of the room. Can see mountain from the balcony.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your kind words and for sharing your positive experience with us!We’re delighted to hear that you enjoyed the clean and tidy room, its design, and the stunning mountain views from the balcony. Providing our guests with a memorable and comfortable stay is our top priority, and it’s wonderful to know we succeeded during your visit.We look forward to welcoming you back to Essential by Dorint Interlaken for another great stay!Best regards,Hussein AliRooms Division ManagerEssential by Dorint Interlaken
chiang lin chew
Camera Superior (con vista sui monti)
Soggiorno: feb 2025
Coppia
7 recensione
10.0/10
Eccezionale
Pubblicata: 19 mar 2025
Super close to train station
Traduci
Risposta dalla struttura: Dear Chiang Lin Chew,Thank you for your perfect rating! We’re so glad you found our location convenient, being so close to the train station.We look forward to welcoming you back soon!Best regards,Hussein AliRooms Division ManagerEssential by Dorint Interlaken
CHUNG
Camera Essential
Soggiorno: set 2024
Coppia
13 recensione
10.0/10
Eccezionale
Pubblicata: 27 ott 2024
Nice services, front desk staff are helpful. Hotel is next to the train platform. Overall, appreciate.
Traduci
Risposta dalla struttura: Dear Mr. Chung, thank you for your kind feedback! We’re delighted to hear that our helpful front desk team and convenient location next to the train platform added to your experience. Providing attentive service is very important to us, and we’re glad you felt well taken care of. We look forward to welcoming you back to Essential by Dorint Interlaken in the future!Best regards,Hussein AliRooms Division ManagerEssential by Dorint Interlaken
Kathleen Halim
Camera Essential
Soggiorno: mar 2025
Viaggio con amici
21 recensione
10.0/10
Eccezionale
Pubblicata: 14 apr 2025
Recommended stay in Interlaken - The hotel is within walking distance to train station, coop supermarket and local restaurants - The staff are very friendly - The hotel is very clean - The breakfast have various selection and delicious
Traduci
Risposta dalla struttura: Dear Kathleen Halim, thank you very much for your wonderful review and perfect score!We’re delighted to hear that you enjoyed our central location, the friendliness of our team, the cleanliness of the hotel, and our breakfast selection. It’s great to know that you had a pleasant and memorable stay with us.We truly appreciate your recommendation and look forward to welcoming you back to Essential by Dorint Interlaken in the future.Warm regards,Hussein AliRooms Division ManagerEssential by Dorint Interlaken
Mo cheng
Camera Superior (con vista sui monti)
Soggiorno: ago 2024
Viaggio con amici
2 recensione
8.0/10
Molto buono
Pubblicata: 24 nov 2024
I booked a room with a mountain view for one night, but the actual view was half of the neighboring mall's rooftop. The room rate was very high, and the room was very small. I would not recommend spending extra for a room with a mountain view. Although the hotel is located next to Interlaken West station, Interlaken Ost is actually more convenient for traveling.
Traduci
Risposta dalla struttura: Dear Mr. Mo Cheng,Thank you for sharing your feedback. We’re sorry to hear that your experience did not fully meet your expectations. We understand your disappointment regarding the view from your room and regret if it did not match what you had anticipated. Your feedback regarding the value of the mountain view rooms is noted, and we will review this internally to ensure clarity in our descriptions.While Interlaken West offers convenient access to various attractions, we appreciate your perspective about Interlaken Ost being more suitable for some travel plans. Your input is valuable, and we’ll take it into account as we strive to improve our guests’ experience.We hope you might give us another chance to provide a better stay in the future.Best regards,Hussein AliRooms Division ManagerEssential by Dorint Interlaken
simpleologist
Camera Essential
Soggiorno: ago 2024
Coppia
8 recensione
9.0/10
Ottimo
Pubblicata: 26 set 2024
Location wise, nothing much to critique as it’s situated right beside the train station. You can’t get anything more convenient than this. We like the modern design of the room, generally. The only negative point we experienced was the smell. There was a smell (smells like pee) inside the room but surprisingly not the toilet. Toilet actually smells better than the room. Ventilation was poorly managed, I guess. And the staff said there’s nothing they could do about it and to my biggest surprise, the hotel does not have an air freshener at all! Contrary to those reviews saying how good the breakfast is, I find it quite disappointing. Food selection is so limited and the quality wasn’t better or even on par with the typical hotel breakfast standard. Here I would like to commend on a particular staff named Iulia (not sure if I spell it correctly). She is nice, friendly and accommodating. I would like to thank her for her hospitality. Overall, I would probably come back to stay again at Essential for its perfect location.
Traduci
Risposta dalla struttura: Dear simpleologist,Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our convenient location next to the train station and the modern design of your room.We sincerely apologize for the unpleasant smell you experienced in your room. Your comments regarding the ventilation and lack of air fresheners are concerning, and we will investigate this matter to ensure a more comfortable environment for our guests.We also appreciate your feedback about the breakfast selection, as we strive to provide a high-quality dining experience. Your input will help us make necessary improvements.Thank you for highlighting Iulia's excellent service. We’re glad to hear she made a positive impact during your stay.We hope to welcome you back in the future and provide you with an even better experience.Best regards,Hussein AliRooms Division ManagerEssential by Dorint Interlaken
Sum Yeung
Camera Superior (con vista sui monti)
Soggiorno: giu 2024
Solo
15 recensione
8.0/10
Molto buono
Pubblicata: 2 ago 2024
Super great location which just located right at the Interlaken station. And opposite there’s a kiosk/supermarket. Room is a bit small and aware to bring your own slippers and brush or vanity if needed, there’s nothing provided by the hotel, not even refill the bottles of water even you stayed for consecutive nights, the staff mentioned it will only provide once when you check-in.
Traduci
Risposta dalla struttura: Dear Sum Yeung,Thank you for your feedback.We’re glad to hear you appreciated the great location of our hotel, with its proximity to Interlaken West Station and the nearby kiosk/supermarket.We apologize for any inconvenience you experienced regarding the room size and the amenities provided. Please be informed that we do offer additional items such as slippers, irons, and other amenities upon request. If you need any of these during your stay, please feel free to contact our reception.Your comments are valuable and we will review these points to enhance our service.We hope to have the opportunity to better serve you in the future.Best regards,Hussein AliRooms Division Manager
Mohamed LY94
Camera Essential
Soggiorno: apr 2025
Viaggio con amici
15 recensione
10.0/10
Eccezionale
Pubblicata: 1 giu 2025
Nice hotel nice location and staff are very good, it was great
Traduci
Jun Ren Jerry Jay
Camera Superior (con vista sui monti)
Soggiorno: nov 2024
Coppia
12 recensione
9.5/10
Fantastico
Pubblicata: 31 dic 2024
Very good location. Right next to Interlaken west station. Reception staff were friendly and helpful. Good breakfast spread.
Traduci
Risposta dalla struttura: Dear Jun Ren Jerry Jay,Thank you for sharing your kind feedback! We’re delighted to hear that you appreciated our convenient location next to Interlaken West Station and enjoyed our breakfast spread. It’s also wonderful to know that our reception team made a positive impression with their friendliness and helpfulness.We look forward to welcoming you back on your next visit to Interlaken.Best regards,Hussein AliRooms Division ManagerEssential by Dorint Interlaken
KEMBARA MALAYA
Suite Junior
Soggiorno: giu 2024
Famiglia
7 recensione
10.0/10
Eccezionale
Pubblicata: 17 ago 2024
the best among the best, will book again if i come back.. love everythinggggg
Traduci
Risposta dalla struttura: Dear KEMBARA MALAYA,Thank you so much for your enthusiastic feedback! We are thrilled to hear that you enjoyed your stay with us and consider it the best among the best. It means a lot to us that you loved everything about your experience.We look forward to welcoming you back when you return.Best regards,Hussein AliRooms Division Manager
Utente ospite
Camera Superior (con vista sui monti)
Soggiorno: apr 2024
Coppia
21 recensione
10.0/10
Eccezionale
Pubblicata: 1 giu 2024
Hotel is very new and clean. Hotel is right beside Interlaken Station, simply at doorstep. Many restaurant and supermarkets. ****** and Harder Kulm nearby. Excellent service at the F&B. Breakfast is excellent, service also excellent. Not to forget our friendly and helpful staff, Mr Khalid, you’re awesome!
Traduci
Risposta dalla struttura: Dear Guest,Thank you for your kind words and detailed feedback!We are delighted to hear that you enjoyed your stay with us. It’s great to know that you found our location convenient and that you appreciated the cleanliness and newness of the hotel. We’re also pleased to hear that you enjoyed the excellent breakfast and service provided by our team.We will make sure to pass along your compliments to Mr. Khalid for his friendly and helpful service.Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Best regards,Hussein AliRooms Division Manager
95+8
Suite Junior
Soggiorno: gen 2025
Famiglia
19 recensione
8.5/10
Molto buono
Pubblicata: 2 mar 2025
The location is convenient, and the breakfast is delightful.
Traduci
Risposta dalla struttura: Dear WongKate Thanks a lot for your positive feedback.We're glad to hear that you enjoyed the location of the hotel right next to the train station.It is very good to hear that you enjoyed your breakfast. Great to know that our efforts to provide a tasty and satisfying start to the day are appreciated. Kind regards Janina KaufmannFront Office Manager
Utente ospite
Suite Junior
Soggiorno: set 2024
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 14 ott 2024
Very Good Location, One step from interlaken West Station and bus Terminal. Friendly Staff, Good Breakfast with Hi-Tech Drinking Machine 🤗
Traduci
Risposta dalla struttura: Dear Guest, thank you for your fantastic review! We are delighted to hear that you enjoyed our prime location just steps from the Interlaken West Station and bus terminal, as well as our friendly staff and breakfast with the high-tech drink machine. It was a pleasure having you stay with us, and we hope to welcome you back soon to Essential by Dorint Interlaken!Best regards,Hussein AliRooms Division ManagerEssential by Dorint Interlaken
Antonius
Camera Superior (con vista sui monti)
Soggiorno: set 2024
Coppia
4 recensione
8.5/10
Molto buono
Pubblicata: 16 ott 2024
Only 50 meters from Interlaken west station, migros supermarket in front of hotel, good location.
Traduci
Risposta dalla struttura: Dear Antonius,Thank you for your feedback! We’re glad to hear that you found our location convenient, being just 50 meters from Interlaken West station and with a Migros supermarket right in front of the hotel. We hope this made your stay more enjoyable and hassle-free.We look forward to welcoming you back soon!Best regards,Hussein AliRooms Division ManagerEssential by Dorint Interlaken