Hotel Icefiord

Excellent location with lovely views of the bay and ice bergs. The breakfast is typical with choice of eggs, bacon and sausage plus breads and cereals and cheese. Most rooms face the bay. Complimentary WiFi which is strong in the lobby areas. Outside seating is very nice. Lovely hotel.

The highlight of this place was the staff, who were universally friendly, professional, and helpful. The breakfast was good, and the transfer shuttle was nice, but buyer beware: “standard” rooms are anything but. I booked 8 months before my stay and attempted to rent one of the off-site apartments the hotel offers - however, this reservation was canceled, and I was rebooked in the main hotel. My stay was staggered with other shorter trips to the surrounding area, and I wound up staying in 3 different rooms The first room was a “special” room for solo travelers. I’d booked a standard room and, based on website photos and description, was expecting a double bed, space to move around the room, a view of the water. However, I was assigned a tiny room with a twin bed that took up most of the room, and a window that looked at the apartment building next door. It lacked basics like coat hooks, a nightstand, a read lamp, or a functioning wardrobe - and yet, it cost just as much as other rooms. The next room was adjacent to the kitchen, where I could hear cooking, conversation, and the staff’s music from 6am-almost midnight. Banging on the wall and the constant noise of the kitchen ventilation systems were added bonuses. The second room was larger and had the basics you’d expect in a hotel room, but due to kitchen noise, I actually wound up wearing earplugs anytime I was in my room, it was that loud! The third room was adjacent to the lobby and dining hall, so also very loud - patrons were audible from early morning until late at night. The dining room windows also had a direct view into the hotel room - no privacy here. As other guests have noted, wifi is weird in this hotel, and it did not work in this room. Hotel Icefiord advertises itself as a premier hotel and “peaceful retreat” on their website. That was absolutely the opposite of my experience, and given the cost of this hotel, I’m deeply disappointed. I stayed in three different rooms, and all were subpar. I highly recommend you book elsewhere!