Recensioni su Grand Barony Hotel

There was a drone on the hotel site that hovered around my room for roughly around 16 mins. This same drone was following me and my girlfriend possibly for 5 mins after we left the pool area. I signaled to the flyer or operate to please get the drone way from my room due to privacy reasons I wanted to enjoyed the full amenities of the room including the balcony Regardless, I am in no knowledge of who is flying the drone and if possible spying and recording is going on. Not only about my privacy but also the privacy of others. Perhaps others may think nothing of it of won't mind but me along with girlfriend did find this highly uncomfortable I have video recording of it as well I preferred not to write this on the review and speak to an agent directly to express my concern and dissatisfaction. This was the response from a customer service agent . “对于这个事情真的感到很抱歉，但是昨天您未及时反映，我们并不知道此事并不能及时为您处理，无人机并不是酒店的，应该是其他人” . I further responded …”I've never experienced this situation, so l gave it some thought. I handled the situation the best way I could by closing off my balcony. Limiting the full use of the room I paid for .What are the rules and regulations in regards to what the hotel allows guest to use gadgets as such What policy is in place ?” The agent then responded saying . “我们酒店是禁止客人使用无人飞机的。如有发现我们会及时禁止客人并查看客人拍摄的视频内容，已保证住店客人的隐私” I responded and said “I'm the guest making the complaint Being that it was flying for over 10 minutes in close proximity near my room You had no feedback yesterday because I was researching if this was allowed or not. I closed off my balcony Being a guest I've never dealt with this privacy invasion. This was my first stay at the hotel. I believe I took the actions to properly protect myself and privacy in an according time frame until I was able to confirm what is allowed by the hotel or not. This is for sure my last knowing that there is a policy that the hotel has set about DRONE being used on property and not doing its JOB by enforcing to to ensure the PRIVACY AND SAFETY of its Guests/Customers/Stakeholders.

The hotel location was excellent just beside the sea, we enjoy the stay .

The hotel itself has a nice location on the beachside, and the pools are generally well maintained. The hotel and surrounding area are looking very tired however, with much of it needing maintenance or just not being used at all. The lifts are also in need of an update. Despite this, it's generally an okay hotel, the rooms are fine and have good views.

This the best hotel I've been into. The service is great and its location is perfect, it's by the beach.

was a great weekend away. perfect location. ideal for all travellers especially families and couples

The view of the ocean was great and daughter was content with the swimming pool and enjoyed the outdoor playground. Looks good from far, but far from good. The pools and surrounding areas are falling apart and leave one feeling disappointed. The hotel has potential but there is no care put into the management of anything. Lifeguards smoke and hang out in small groups and are not friendly. The front desk was nice, but didn’t ask why we were canceling our last nights. They just don’t care.

We loved the stay in Grand Barony Hotel ✨ First, the location is just perfect: sea view rooms, swimming pools and beach with some many facilities right under your nose. Second, the hotel crew were so friendly and helpful that we can’t express our gratitude. Specifically Jay_Lai was the most attentive to our comfortable stay. Thank you so much ☺️

Very nice outstanding service fantastic food

不錯，住在19樓，陽台可以看到大海，第一天霧太大了，晚上開始狂風大雨，吹到衣服飛起，還好下午去了泳池和沙灘，晚上去了温泉，温泉區像是會所的池子，衹有四個池，有幾個小房間是乾濕蒸和石板/鹽蒸，衹能容納4/5個人，送的旅拍沒用到，加了很久才回復來不及約

酒店周邊環境很不錯，房間陽台可以直接看到大海，海景真的很贊，管家小袁服務很好很熱情，入住期間能及時解決問題，響應很及時，酒店有泳池温泉餐廳玻璃棧道，房間乾淨衞生舒適，很推薦的一家度假酒店。

入住複試套房，酒店在海邊，房間的海景很漂亮，設施齊全，衞生乾淨整潔，管家美燕熱情很有禮貌，第一次來不知道附近哪裡好玩，管家都會分享打卡景點給我們參考，可以去觀景台或者海龜灣走走，都是打卡景點。

酒店在海邊，房間的海景很漂亮，設施齊全，衞生乾淨整潔，管家美燕熱情很有禮貌，第一次來不知道附近哪裡好玩，管家很貼心發來周邊景點攻略，很貼心，值得點贊，酒店停車方便，總體可以。也可以去鎮上逛逛夜市！！

這次入住惠州雙月灣君廷酒店，體驗很棒，無論是酒店的環境設施，還是管家美燕的貼心服務，熱情周到，賓至如歸，天氣降温管家也會温馨提示添衣保暖，值得點贊，都讓我們全家感到很滿意度過一個愉快的假期。

週末到惠州遊玩，房間舒服乾淨，推開窗簾就是寬闊的大海，碧海藍天，很舒適，管家美燕服務周到貼心，各種設施也完善，住的很開心，環境不錯，距離海邊近，體驗很棒，度過一個愉快的假期。