Hotel terme a Hue

Siamo arrivati qui dal treno di notte, così è stato come andare avanti al prossimo secolo. Probabilmente questo è stato l'hotel più lussuoso che abbia mai soggiornato. Tbh non volevo lasciare la nostra stanza, è stato così bello. La città è vista incredibile, una piscina grande con personale attento - se avete bisogno di loro. Il colazione ha tutto quello che avete mai desiderato.  Tutti i membri del personale erano super efficienti e utili. Vicino a tutti i luoghi da visitare. Vorrei poter stare più a lungo.

Its an excellent hotel with river views, very clean and efficient service by everyone. Breakfast spread is superb and caters to every taste bud. Lovely decor, old world charm and modernity all seamlessly intertwined. Enjoyed our stay.

We booked the street view room but we were given a room at the lowest floor with view of wall of other buildings. The front desk manager kept on saying the hotel is fully booked with no other rooms available. But our friends booked through hotel directly were given a room at higher floor with nice view. Very disappointed of booking through Trip.com.

Excellent hotel and staff. Very accommodating and helping on every of our requests. The buffet breakfast makes a huge difference de it is diverse and fresh. The room are really well furnished and the spa is a real plus. Special mention for the hotel performs and freshness that adds a sense of luxury and comfort to the place. The staff was really caring of everything and communication was always smooth. Definitely, I recommend

I recently stayed at Hue Serene Palace, and unfortunately, it didn’t quite live up to my expectations. The hotel is older, and while it was relatively clean, it felt quite dated. The decor and facilities are clearly showing their age, and it’s not as modern or fresh as the photos online might suggest. The rooms were tidy, but the overall atmosphere was not what I expected based on the pictures. If you're looking for something sleek and new, this might not be the place for you. Another downside was the limited breakfast. The selection was quite basic and lacked variety, which was disappointing if you're hoping for a more substantial meal to start the day. On the positive side, the location is convenient and the staff were friendly and tried their best to assist. However, the hotel could use a major refresh to match the online photos and provide a better experience for guests.

This is my second time stayed in this resort. All staff very helpful and friendly. Ms. Thanh Gro and Mr. An from spa very nice and make me feel so special. Highly recommend to all travelers. They provide free shuttle bus so easy to go city center for shopping or experience the city. We will come back again soon

The location of the hotel is great and everything is within easy walking distance of a short taxi/bike ride away. The hotel itself was clean but all the decor is outdated and furnishings are very old. Overall, it was a good place to stay for one night to see the city of Hue.

It was nice here. No complaints from me. It was close to the expat/backpacker part of town so decent if you wanna enjoy nightlight but don’t want to stay in a hostel. Reasonably priced & helpful with storing my motorbike.