Hotel in zona Robinson-Westchase Neighborhood Library, Houston

Buona posizione proprio all'angolo di i10 e hwy6. La stanza era pulita. Il lobby sembrava davvero bello. Personale amichevole. Controllo e check-out era davvero veloce. Pieno di parcheggio. Anche come di solito con i migliori ovest e altri 3* hotel, c'era un caffè. In tutto, era un ottimo hotel a un costo sorprendentemente basso.

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Il parco vicino all'hotel, il personale era bello e occupato, ma rispose le mie domande. Non mangiavo al ristorante, ma era bello vedere che era un'opzione. Hanno anche una navetta per portarti intorno, non l'hanno usata, ma sono felice di essere offerta.

Stay was beyond excellent. The room was clean, fresh smelling and the bed super comfortable. Staff were friendly and professional. Shout out to David who gave us a warm welcome. Hotel does NOT charge for parking, which is highly unusual. The hotel offers a parking garage and surface parking behind the hotel. The location is very convenient. Without traffic it was only a 15 minute drive to downtown, 10 minutes to the Galleria and 10 minutes to Memorial Park. The challenge is navigating the frontage roads to actually get to the hotel, but Waze or Google Maps was spot on with the guidance. The hotel definitely has an older architectural style, but the rooms are super clean and well maintained. The concierge lounge is stocked with sodas, flavored water and snacks. Soundproofing was sufficient that we never were bothered by the freeway noise! We stay at dozens of hotels on an annual basis, and this hotel is simply one of the best run properties we have experienced. Definitely would recommend this property and stay here again.

Two words to sum up: RUN and HORRIBLE! I really don't even know where to start from. We booked this hotel at almost $80 a night but it was not worth even a penny. We pulled in late at night and there was a group of suspicious people right in front of the office. In fact there were a lot of shady people pretty much all around the property. I still held into my nerves and start looking for the office. Office was dark and the door was locked. One suspicious lady even told me to leave and that office is closed at night. I knew her information was not accurate and start looking for any signs for after hours check in. There was a small note on the front door to check in with the side window if the door is locked. I went to the side window and it was shut, locked and dark. There was a ringer outside on a broken dented wall and was not working. Of course by this time I had a lot of attention from unwanted people just hanging and walking within the property. I knocked on the window for sometime before finally somebody turned the lights on from inside and open the window. My room was on the third floor and with small kids and bags it was a huge hassle to take stairs. I was told that elevator was not working and when I looked at the elevator I knew why. It looked like somebody blew it up as it was literally ripped apart. The whole hotel was dirty and filthy as there were trash everywhere and all over. We went to our room and it was barely livable. Walls had dent, hole, and water leak markings. Refrigerator was dirty as hell and the floor was sticky as honey. Stove and its knobs were all broken and I was so afraid to even touch it to avoid any possible gas leak disaster. Restroom was extremely small and literally had a kid size broken sink. Bathroom was small and only had a one small soap. There was no shampoo or conditioner. Only two towels were provided for the entire family size room. Both towels had stains and were dirty. Air condition worked but was loud and noisy. I went downstairs to get more towels and after a lot of question and answer I was given some and even those had holes and stains! Of course they had no return/refund policy regardless of the reason so moving out after paying a hefty price was not an option for me. My entire stay was very uncomfortable and I didn't feel safe at all. Thank god that nothing happened to me or my car and I got out in 1 piece. This hotel needs a complete renovation from bottom up. First and foremost, security needs to be tightened up and they need to get rid of suspicious people. Wish I can give zero star!

Mio marito e io abbiamo avuto un soggiorno meraviglioso. Camere molto pulite e personale eccellente.. Check-in era veloce anche la signora meravigliosa che ci ha controllato andò sopra e oltre per ottenere la camera giusta, così siamo venuti a vedere che sono giù con un carico sul rimorchio. E'un posto molto bello e ci siamo sentiti al sicuro. Grazie per un posto meraviglioso, sicuro, pulito per restare. Oh, anche il colazione è fantastico.

L'hotel è bellissimo. La stanza aveva piccoli pezzi di cibo sul pavimento. Adoro il design dell'hotel. Personale molto gentile alla reception.

Pros - clean hotel, friendly staff, convenient location Cons - elevator broken for my entire 4 day stay and room was on the third floor, wasn't comfortable taking the stairs late at night, gym was out of order, and lock on hotel door did not latch which made me uncomfortable and caused me to have broken sleep. Was told my rates would be adjusted due to all of the above but that was not the case. It was only discounted for the first two nights. I mentioned to front desk and they shared that they will advise management and adjust my bill. Well, that never happened. Would have left but all nearby hotels were not available for my remaining stay due to the many graduations in the area. Will not frequent again.

The rooms are clean, breakfast is nice but the pancake machine was broken, there is a small pool in which some kids were enjoying. The staff is outstanding and very helpful and polite. I am here due to Hurricane Ida but unfortunately, I can not stay because I am spending too much money on fast food. The area has a lot of restaurants to choose from and they are all delicious, I may try the Japanese restaurant today. There is a PetSmart, big lots, and Marshalls in the parking lot. The area is safe!! Bad: Very low water pressure but the hot water did work. I opted for a bath vs a shower. (this should really be updated) I gave a 3 star for value because, for this reason, the rooms are average cost $129, so there is no reason to cut back on the water pressure.