Hotel in zona McGovern Centennial Gardens, Houston

Il parco vicino all'hotel, il personale era bello e occupato, ma rispose le mie domande. Non mangiavo al ristorante, ma era bello vedere che era un'opzione. Hanno anche una navetta per portarti intorno, non l'hanno usata, ma sono felice di essere offerta.

There’s so much good to say about this place! This place is a petite venue full of vibrant vibes! Right in downtown with proximity to nice restaurants and bars. Hotel location is APT! There’s just right enough things to do, starting with the neon lights at the entrance to being greeted by Brian the Barista - was delighted to have his world famous The Brian coffee, just perfect at any time of the day! He explained about the history of this building and showed us around. Lobby area, elevators, hallways and room were all clean and neat. It always felt fresh, be it any time of the day. I loved how they have a nice touch of welcoming on the mirrors of elevator and vanity. Was there with 2 other friends of mine and we had such a comfortable stay. Honestly, it was my first time at a Moxy but I must say the people here are GEM! Nelly, the housekeeping manager was sooo lovely, she was super friendly and made sure all our requests were answered in time. Love her, would definitely be back to experience this kind of hospitality. She went above and beyond to make our stay comfortable and best! I was back in Houston after a year and she made it feel like home here. They restocked their shelf everyday by the elevator to make sure extra towels were there when required. The rooms were well lit, the gym was good enough and their pretty M lounge was perfect for work. It’s been a while since I have seen such clean rooms, housekeeping was top notch! Thanks to Mirna for all the tidy work. Met the GM by the lobby area, was such a nice gentleman! Overall 10 on 10. Not to forget, Ramon the public area attendant was always seen doing his job dedicatedly with all his efforts in and a ever green smile on his face. Valet was kind enough to help with bags! Preserve these gems! Missed the party by the bar but we will definitely be back the next time we are Houston. Thanks Moxy was this amazing stay!!! Thanks Nelly and team!

1. *DoubleTree by Hilton Hotel & Suites Houston at the Galleria IS THE FIRST HILTON-MANAGED HOTEL I'm STAYING IN WITH SUCH UNHOSPITABLE AND UNPROFESSIONAL FRONT OFFICE STAFF. 2. The front office staff, unfortunately, are a new guest’s first contact but they lack professionalism and decorum. First impressions last forever, they say. 3. They don’t wear name tags at the front office (except Pinky Pradhan), so they carry on providing sub-standard services in anonymity. 4. THE RESTAURANT STAFF ARE ALL SO CORDIAL & SO NICE. 5. The food was excellent. 6. The facilities are super (gym and pool) except that the lifts are so slow and were perpetually being fixed for the seven nights I stayed there. 7. Only one electric power outlet (charging point) in the King size room, which was far from the work desk. So, laptop use was not fun. I was on a business trip, not on holiday 8. I was told that a guest has to be Hilton Honors DIAMOND to qualify to have a bottle of water in your room...amazing! I chose the hotel because of its proximity to JW Marriott, venue of my training, so I could do a few minutes' walk to and fro. I wish I stayed at the Marriott. I may not recommend DoubleTree by Hilton Houston at the Galleria to any one I care about.

Stay was beyond excellent. The room was clean, fresh smelling and the bed super comfortable. Staff were friendly and professional. Shout out to David who gave us a warm welcome. Hotel does NOT charge for parking, which is highly unusual. The hotel offers a parking garage and surface parking behind the hotel. The location is very convenient. Without traffic it was only a 15 minute drive to downtown, 10 minutes to the Galleria and 10 minutes to Memorial Park. The challenge is navigating the frontage roads to actually get to the hotel, but Waze or Google Maps was spot on with the guidance. The hotel definitely has an older architectural style, but the rooms are super clean and well maintained. The concierge lounge is stocked with sodas, flavored water and snacks. Soundproofing was sufficient that we never were bothered by the freeway noise! We stay at dozens of hotels on an annual basis, and this hotel is simply one of the best run properties we have experienced. Definitely would recommend this property and stay here again.

Mio marito era a Houston per celebrare il mio compleanno! Inizialmente ci fu dato la stanza 401. La luce nel bagno era molto diluita, solo la parte inferiore dello specchio era accennata il resto non funzionava così hanno consigliato una parte doveva essere ordinata e ci trasferito nella stanza vicino alla stanza 405 dove abbiamo trovato che la porta era stata posta sul le colpi ingiustamente o ingiustamente, che hanno causato una lacuna. Potevi vedere la strada dall'interno e la strada dall'interno della stanza, che non era al sicuro e la stanza non aveva una TV remota, quindi ci siamo trasferiti in una terza stanza 421, La terza stanza la pressione dell’acqua era quasi nulla e la sicurezza non funzionava nemmeno a causa delle batterie, quindi le batterie sono state sostituite la mattina successiva. Ci è stato detto che la mancanza di pressione idrica era dovuta a un problema di caldaia e che avrebbe controllato e ci avrebbe detto qualcosa, ma non è mai aumentato e non è mai tornato con noi come ha detto che avrebbe fatto che l'acqua rimanesse un trucco durante tutta la nostra permanenza. La colazione era decente. Ci sono stati alcuni bambini che correvano e sgombravano in alto e in basso sulla nostra strada, sia mattina che notte! Questo soggiorno era un incubo! Io l'ho menzionato al personale del desk front, e lei ha detto che sapevo che mi stanno prendendo anche i nervi. Ma se la direttrice Judy Corbett non ci ha consigliato di dare 5000 punti di ricompensa per tutti i nostri problemi, abbiamo ricevuto il Runaround sia dal personale del dipartimento frontale che da lei. Non si è preoccupata di contattarmi finché non ho completato un'indagine/recensione su questo hotel. Mio marito e io eravamo molto delusi e disappunti del nostro soggiorno qui per dire il meno. Direi che la comunicazione con i vostri ospiti dell'hotel è fondamentale! Non lasciarli impiccare o supporre di riparazioni o altro che riguarda!

Pros - clean hotel, friendly staff, convenient location Cons - elevator broken for my entire 4 day stay and room was on the third floor, wasn't comfortable taking the stairs late at night, gym was out of order, and lock on hotel door did not latch which made me uncomfortable and caused me to have broken sleep. Was told my rates would be adjusted due to all of the above but that was not the case. It was only discounted for the first two nights. I mentioned to front desk and they shared that they will advise management and adjust my bill. Well, that never happened. Would have left but all nearby hotels were not available for my remaining stay due to the many graduations in the area. Will not frequent again.

La stanza era a posto, la stanza ha un po'di odore, ma la sua squadra di pulizia non ha fatto un buon lavoro nel pulire la stanza.Dopo aver raggiunto la mia stanza, ho immediatamente notato che la doccia non era chiara e che il loro sangue era sul tetto sopra il letto. Sono andato al divano per chiedere la custodia.La signora al divano ha detto che la custodia era in programma di tornare a casa. Così le ho spiegato la mia domanda, ha detto di lasciarla guardare e è venuta in camera con una bottiglia di pulizia e un po'di rabbia. Ho preso le cose da lei, io e mio marito puliti il doccia e tiniti sul muro il meglio che potevamo. Non abbiamo trovato un'altra stanza come noi per una notte e non volevamo andare a gettare il problema. A parte che l'hotel era ok. Solo un ospite alto in sala da noi.

Questa stanza era del tutto piacevole. Ho mancato la sloth al colazione, tutto era eccellente. La stanza era molto pulita e senza spot. La doccia era molto calda e accogliente. Dove era fornito lavatrice corpo e shampoo/condizionatore. Gli asciugamani erano forniti ogni giorno. Il letto era confortevole e confortevole anche. Questa era una soggiorno solo e mi aspetto di visitare di nuovo. La posizione era perfetta per autostrade, negozi e ristoranti vicini. Condivido questa posizione!! Grazie per un soggiorno meraviglioso!