Utente ospite
4/5Molto buono
Stayed here in May 2023. Initially, was a little disappointed with a few things (see below) but honestly, the location more than makes up for it. You are about 10 mins from the nearest beach, and there are many ABC Stores within a 5 min walk (should you want basics). Proper actual supermarkets are unfortunately not an easy walk away (and I don't mean 7-Elevens), so be aware. The Walmart near the Ala Moana centre is an easy bus-ride though, so there's that. You can catch a bus from Seaside/Kuhio, which makes getting around much easier. OK, about the hotel itself. Customer service was excellent, although the rooms are only 'made up' about every 2-3 days (seemed random). They can get quite sandy if you're a beach type. Rooms are comfortable but basic. We stayed in a room with 2 double beds to sleep 2 adults and 2 children (5 & 7) and it was comfortable. Beds are King size, I was estimate. The balcony is spacious, but weirdly they only give you 2 chairs (odd for a room that sleeps 4). You can bring in the 'office' type chair from inside but you're still short one. Beds were comfy and the room was quiet, although Honolulu is a noisy place at any time of the day, so you have a choice of: be cool with a very noisy AC or sleep through noise with the balcony door open. The emergency services love driving around with their sirens on at 3am, so have fun with that. The 'kitchen' area is sp**** to say the least but functional. We had the basics we needed, they provided washing up liquid, which was nice- but didn't bother with a washing up sponge, which we had to get ourselves. Had a microwave and a rather rubbish filter coffee machine which we used once and never bothered with again. Bathroom was small but good enough, we always had enough hot water, so no complaints with the shower etc. Wifi was great, had a router in the room, and the provided cable tv was also fine with plenty of choice. On the 6th floor was the pool, laundry area (well equipped with lots of washers and dryers, reasonably priced) and the shop (small but well stocked) The shining light of the hotel was the pancake/ coffee shop in the lobby. It was called 49ers, and served fantastic breakfast/ beverages. Ironically it isn't anything to do with the hotel but you get 10% off as a resident, which mounts up as it's not cheap (nothing in Hawai'i is cheap, anything but). We were repeat customers! On the down side, we repeatedly had to get rid of cockroaches which wasn't a big deal, but still. As mentioned, the aircon is effective but super noisy. They forgot to give us a corkscrew in the room, and dithered about replacing it (bought our own in the ABC shop in the end) All in all, good stay, would've liked to see some improvements, but otherwise I'd recommend. The negatives weren't that much of a problem, and we'd probably stay here again (just need a 4th chair for the balcony!!)
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