Recensioni su Ailen Hotel

It is a simple hotel affordable with basic amenities, good enough to spend a night here. No lift so not recommended for those with knee problems or with prams and lots of luggage.

No comments! Really nothing to tell about it, strangest experience ever.

RED FLAG FOR THIS HOTEL ❌❌❌🚫🚫 CHEATING HOTEL❌❌ I booked a room here, when I reached, the main door is lock, There was a note with a phone number there ask me to go to another branch near by. When I reached the 2nd branch, they asked me to go to another hotel. it's terrible, under renovation (as u can see from the photo). There was receptionist told me to call the 1st branch. After giving them feedback and trying to cancel the booking. They asked me to go back the 1st branch, they would ask someone to open the door for me. I stayed with my decision and they said "ok, I will give u the refund but only 1/2 the price,I am working with trip.com now." And... it's one month since then now. I still haven't received anything. PLEASE DONT FALL FOR THIS SCAM 💢 and to trip.com, I dont know how to reach out to you when I got this issue.

no one at the reception

A côté de la gare routière de la ville où partent beaucoup de lignes de bus de la ville, et où partent et arrivent des bus pour le Cambodge et les grandes villes vietnamiennnes. C'est très pratique comme emplacement. Nous sommes arrivés de Phnom Penh et à peine 5 mn à pied, nous sommes arrivés à l'hôtel. Il y a 3 hôtel de même nom. on peut s'adresser à n'importe le quel. Checking express avec copie de nos passeport. Il n'y a pas d'ascenseur mais on nous a aidé à porter nos trolley aux 4 ème étage. La chambre est spacieuse avec 2 grandes lits. Il y a 1 armoire et espaces de rangement. C'est bien pour nous. La salle de douche est très bien avec eau chaude bien réglée. Nous sommes au calme juste à côté de la grande rue très bruyante. Wifi dans la chambre stable. En conclusion, nous recommandons cet hôtel. Pour éviter un détour, il y a un petit passage piéton ....

Dịch vụ quá tệ, khách sạn dơ ko CÓ nhân viên, không thang máy, ko nước uống, tới nơi 8h đêm mà vẫn chưa dọn phòng chờ thêm 1 tiếng. Không xứng với giá phòng

등록된 위치가 달라서 처음에는 당황하게 되요 주소로 찾아 갔더니 문이 닫혀 있었거든요 하지만 당황할꺼없어여 대각선으 로 맞은편에 있으니깐요

가격대비 위치 좋코, 조용한편, 시설은 기대 마세요. 특히, 청결은 ㅠㅠ

The room was large and clean. The location of the hotel is very central and can walk to all the attractions. Plenty of people selling stuff on the street to the point where they became very annoying. Great value for the money. Mr Thomas organised our itinerary for both our trips. Our friends paid extra for their bus as they were promised pick up from the hotel. We were picked up at the airport which saved us so much drama with us! It can get slightly noisy on weekends but if that's a problem ask for a room near the back. Walking distance from the market and all travel agents. Highly recommend this Hotel.