17 Đ. Lê Duẩn, Bến Nghé, District 1, Ho Chi Minh City, VietnamDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.5/5
Ottimo
123 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.4
Servizio4.6
Pulizia4.6
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Tutte le recensioni(123)
Recensioni positive(119)
Recensioni con foto/video(36)
Soggiorno meraviglioso!(31)
Personale amichevole(31)
Ottima colazione(20)
Posizione ideale(19)
Camere magnifiche(16)
Pulito e ordinato(14)
Piscina meravigliosa(6)
Recensioni negative(4)
Utente anonimo
Camera Superior King
Soggiorno: gen 2025
Lavoro
6 recensione
4.2/5
Molto buono
Pubblicata: 15 feb 2025
The rooms were not the best as have plug point where the water heater doesn’t fit had to use attachments .
My room what with a small window covered by a TV . Expected better. But that’s for the lovely breakfast spread.
Traduci
Risposta dalla struttura: Dear Anonymous,Bonjour and greetings from Sofitel Saigon Plaza.Thank you for your valuable feedback. We apologize for the inconvenience with the plug points and room layout – your comments will help us improve the experience for future guests. We're glad to hear that you enjoyed the breakfast spread and hope to have the opportunity to provide you with a better experience next time!Sincerely,Huyen DangBrand & Quality Control Manager
Weng Kong
Camera Superior con due letti singoli
Soggiorno: nov 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 16 dic 2024
Very good location, relatively quiet but easily accessible. What I like is the breakfast which has good variety and is of good quality. The French restaurant is also very good. Having said this , business travellers may probably find this hotel suitable their purpose with major banks near by.
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Risposta dalla struttura: Dear Weng Kong,Bonjour and greetings from Sofitel Saigon Plaza.Thank you for your thoughtful review! We’re delighted you enjoyed our convenient location, delicious breakfast, and excellent French restaurant. It’s wonderful to hear that you found the hotel well-suited for business travelers. We hope to welcome you back soon, whether for business or leisure!Sincerely,Huyen DangBrand & Quality Control Manager
Sebastien GUY
Camera Superior King
Soggiorno: gen 2025
Viaggio con amici
17 recensione
5.0/5
Eccezionale
Pubblicata: 8 feb 2025
Sofitel Saigon Plaza offers an exceptional stay, highlighted by its outstanding breakfast experience. The buffet boasts a wide array of international and local delicacies, ensuring a delightful start to the day. Coffee lovers will appreciate the diverse selection, from robust Vietnamese brews to expertly crafted espressos. The staff’s warmth and attentiveness truly elevate the experience, always greeting guests with genuine smiles and going above and beyond to meet every need. Their kindness and professionalism make you feel right at home. For a luxurious stay with impeccable service and a memorable breakfast, Sofitel Saigon Plaza is a top choice in Ho Chi Minh City.
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Risposta dalla struttura: Dear Sebastien GUY,Bonjour and greetings from Sofitel Saigon Plaza.Thank you for your amazing review! We’re so happy to hear that you had an exceptional stay with us and enjoyed the diverse breakfast offerings, as well as the coffee selection. It's wonderful to know that our staff's warmth and attentiveness made your experience even more memorable. We truly appreciate your kind words and hope to welcome you back to Sofitel Saigon Plaza for another luxurious stay soon!Sincerely,Huyen DangBrand & Quality Control Manager
Utente ospite
Camera Classica (1 letto a due piazze, con vista sulla città)
Soggiorno: giu 2024
Lavoro
13 recensione
4.7/5
Fantastico
Pubblicata: 2 ago 2024
Location is 30-40 mins away from airport. Very nice friendly staff. Breakfast spread ibe of the best!
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your feedback! We're delighted to hear that you enjoyed our friendly staff and our breakfast spread. We look forward to welcoming you back!Sincerely,Huyen DangBrand & Quality Control Manager
Este
Camera Superior King
Soggiorno: mag 2024
Solo
4 recensione
5.0/5
Eccezionale
Pubblicata: 25 lug 2024
Great rooftop pool, speakeasy bar and barber shop - convenient location and great service, but facilities are a bit dated
Traduci
Risposta dalla struttura: Dear Este,Thank you for your feedback! We're delighted you enjoyed our rooftop pool, speakeasy bar, and barber shop, as well as our convenient location and great service. We appreciate your comments about the facilities and will look into updates to enhance our guests' experience. We hope to welcome you back soon!Sincerely,Huyen DangBrand & Quality Control Manager
T bother
Camera Superior King
Soggiorno: nov 2024
Famiglia
4 recensione
4.5/5
Ottimo
Pubblicata: 30 dic 2024
Worst check in experience with Kyle. Very rude. Rest all is good as brand itself is maintaining their reputation.
Traduci
Risposta dalla struttura: Dear T bother,Bonjour and greetings from Sofitel Saigon Plaza.Thank you for sharing your feedback. We're truly sorry to hear about your check-in experience with Kyle and will address your concerns with him directly. We're glad to know that the rest of your stay met your expectations, and we appreciate your recognition of our brand's reputation. We hope to welcome you back and provide a more seamless experience in the future.Sincerely,Huyen DangBrand & Quality Control Manager
ddlow
Camera Classica (1 letto a due piazze, con vista sulla città)
Soggiorno: mag 2024
Coppia
15 recensione
5.0/5
Eccezionale
Pubblicata: 18 giu 2024
Service was outstanding and the room was clean and spacious as well. Only improvement is the lighting of the room as it’s a little dim
Traduci
Risposta dalla struttura: Dear ddlow,Bonjour and greetings from Sofitel Saigon Plaza.Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our outstanding service and spacious, clean rooms. We appreciate your suggestion regarding the room lighting and will look into making improvements. We hope to welcome you back soon!Sincerely,Huyen DangBrand & Quality Control Manager
Utente ospite
Camera Superior con due letti singoli
Soggiorno: mag 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 24 giu 2024
Friendly & experience staff.
Immaculate conditions
Provide more than expected assistances
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your wonderful feedback! We’re thrilled to hear that our staff exceeded your expectations. We look forward to welcoming you back soon!Sincerely,Huyen DangBrand & Quality Control Manager
Pierre
Camera Superior King
Soggiorno: apr 2024
Famiglia
8 recensione
4.5/5
Ottimo
Pubblicata: 4 mag 2024
Last day in HoChiMinh, we choose the Sofitel to compare with Majestic hotel. At arrival they immediately ask if we want a camp-bed for oir 8years old daughter. The staff always in forefront of our needs. The room was spacious... More than the Majestics. The pool was awesome. They offer us some treats (chocolat truffles) at arrival. Small downside.... Our TV remote controler was not working properly. The coffee in the room is really not high standard as we can expect from Sofitel. The food court for breakfest compare to Majestic is not as good as. However, the same night was 400rmb cheaper which is totally worth the money spend. PLUS for them ... I love the idea they were using glass bottles to reuse them
Traduci
Risposta dalla struttura: Dear Valued Guest,Bonjour and greetings from Sofitel Saigon Plaza.It sounds like you had quite the comparison between Sofitel and Majestic! We're glad to hear that Sofitel stood out with its attentive staff, spacious rooms, and awesome pool. It's always nice to receive treats upon arrival, even if there were some minor issues like the TV remote and coffee quality. Saving money while still enjoying a great experience is definitely a win-win. Thank you for sharing your experience with us!Sincerely,Huyen DangBrand & Quality Control Manager
LesterNg
Camera Classica (1 letto a due piazze, con vista sulla città)
Soggiorno: mar 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 30 apr 2024
Being an avid traveller and enjoys staying in various 5 star hotels across the world, Sofitel Saigon plaza hotel has not let us down. Special shout-out to front office supervisor Vy Thuc (Abbie) for our check-in process smooth and makes us feel warmly welcomed when we just reached the hotel.
Room was clean and decently sized. The king size bed was so comfortable that feels like home. Breakfast selection was great with nice modern vibe.
Overall our hotel stay was nothing short of magnificent but what makes Sofitel Saigon special is their hospitality and impeccable service. We would definitely not hesitate to stay here again for our next Vietnam trip! :)
Traduci
Risposta dalla struttura: Dear LesterNg,Bonjour and greetings from Sofitel Saigon Plaza.It's fantastic to hear about your exceptional experience at Sofitel Saigon Plaza! We're thrilled that our team, especially Abbie, made you feel warmly welcomed and ensured a smooth check-in process. Clean and comfortable rooms, along with a great breakfast selection, are essential components of a memorable stay, and we're delighted that you found them to your liking. Your kind words about our hospitality and service truly mean a lot to us, and we're honored to have exceeded your expectations. We can't wait to welcome you back for another magnificent stay during your next trip to Vietnam! Sincerely,Huyen DangBrand & Quality Control Manager
Kian Chong
Camera Superior King
Soggiorno: apr 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 6 giu 2024
Amazing rooms and food.
Staff was impeccable
Traduci
Risposta dalla struttura: Dear Kian Chong,We're delighted to hear you enjoyed your experience with us! Thank you for your kind words about our rooms, food, and impeccable staff. We strive to provide the best service possible, and we're glad we could exceed your expectations. We look forward to welcoming you back soon!Sincerely,Huyen DangBrand & Quality Control Manager
MattSchmatt
Camera Superior King
Soggiorno: nov 2023
Lavoro
9 recensione
4.5/5
Ottimo
Pubblicata: 3 gen 2024
2nd time here and overall still happy. Great for me location both for work and after work. Room has decent size and is overall in good condition except the normal problem with poor draining in the bathtub. No guest or street noises during the night. Solid breakfast. Staff very nice and helpful at all times. On the expensive side but still acceptable for an international brand. Will definitely consider this property again for next trip.
Traduci
Risposta dalla struttura: Dear MattSchmatt,Bonjour and greetings from Sofitel Saigon Plaza.Thank you for choosing to stay with us for the second time! We appreciate your loyalty and are delighted to hear that you had an overall happy experience. It's wonderful to know that our location, room size, and condition met your expectations.We apologize for the inconvenience with the bathtub drainage and assure you that we will address this issue promptly. Your feedback on the solid breakfast, quiet nights, and the helpfulness of our staff is encouraging. We understand your consideration of the pricing and are glad it remains acceptable for the quality associated with an international brand.We look forward to welcoming you back for your next trip and appreciate your continued trust in our property.Sincerely,Huyen DangQuality Control Manager
Thi Truc Quynh Nguyen
Camera Superior King
Soggiorno: giu 2024
Solo
3 recensione
5.0/5
Eccezionale
Pubblicata: 4 set 2024
great location
good service
nice room
I really like this hotel and will book again
Traduci
Risposta dalla struttura: Dear Thị Trúc Quỳnh,Thank you for your kind feedback! We’re delighted to hear that you enjoyed the location, service, and room. It’s wonderful to know that you had a great experience and plan to book with us again. We look forward to welcoming you back soon!Sincerely,Huyen DangBrand & Quality Control Manager
Eater
Camera Superior con due letti singoli
Soggiorno: ago 2023
Viaggio con amici
7 recensione
4.5/5
Ottimo
Pubblicata: 19 set 2023
Excellent location and service at this hotel. However, it is dated. The drain in the shower is not made for today’s water flow and pressure. Water does flow out onto the bathroom floor. It is also very inconvenient not to have a charger by the bedside. Cell phones have been around for decades, the hotel should have this problem solved.
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chung ter
Camera Superior King
Soggiorno: feb 2024
Lavoro
27 recensione
3.7/5
Pubblicata: 12 mar 2024
Hotel bed and pillow is soft, not use to it and wake up in back pain for the past dew days.This area need take Grab or Taxi to Benh Thanh market,if walking the distance us far
Traduci
Risposta dalla struttura: Dear chung ter,Bonjour and greetings from Sofitel Saigon Plaza.Thank you for sharing your feedback with us. We apologize for any discomfort you experienced during your stay. We understand the importance of a good night's sleep and offer a variety of pillow options to accommodate our guests' preferences. You'll find a Pillow Menu available through our QR code, allowing you to select from different pillow types for a more restful sleep. We look forward to welcoming you back for an even better stay.Sincerely,Huyen DangBrand & Quality Control Manager