Recensioni su Hampton by Hilton Hefei Economic Development Zone

Review: I had a disappointing experience during my recent stay at this hotel. Last year, the staff were excellent, but this year, I encountered issues. After staying for a few nights, I realized I had misplaced my bag. I approached the receptionist, a woman who had been working that night, to inquire if she had found anything on the chair or if I had left something behind. Instead of assisting me, she shouted in my face, repeatedly saying, “No, no, no, before I start talking to send her my problem.” This response was both unhelpful and unprofessional. Effective communication and assistance are crucial in hospitality, especially when guests are seeking help with lost items. Such behavior not only reflects poorly on the individual staff member but also on the hotel’s reputation as a whole. I hope the management addresses this issue to ensure future guests receive the courteous and helpful service they deserve.

Limited English Speaking Staff, very good for local Chinese travelers

Hotel is clean and staff are helpful. It come with breakfast with many choices too (I enjoy my yogurt drink everyday). Will definitely come back to this hotel again when I visit Hefei.

Lovely place, cat café next door!

Good service, resultants and supermarket near Hotel.

Perfect place to stay in Hefei

Overall the experience is good but I think the carpet is too old in the room it needs replacement m

The service and the staff at the counter is great, esp Qianqian and Guigui. We had an amazing breakfast. Ps when we check out, the counter staff gave me a free parking coupon. All told, Hampton by Hilton is a great choice.

Nice view from corner deluxe suite room. Seconds away from a Starbucks. Nice parks in walking distance and it's an easy taxi ride to 2 or 3 museums. Breakfast is good (Western food and Chinese), but the restaurant was only open for breakfast so had to go off-site for other meals (maybe this was just during Spring Festival).

OK location

in the shopping hub but the area lack luster.

Nice hotel

酒店大堂環境舒適整體設計很大氣！香薰的味道很獨特挺好聞的。房間阿姨也很貼心看我泡茶還多給我送了幾瓶水真的給小細節打動了。前台工作人員也很好幫忙送了行李去房間，退房還給我準備了隨手小禮物太貼心了，商務區還有電腦可以辦公對於出差的人來説很方便。餐廳的早餐也很好吃菜品豐富很新鮮。

房間的衞生很乾凈，大廳很整潔，很安靜，前台服務員辦入住的時候還幫忙升級了，房間安排的很好，早餐也很豐盛，味道不錯，品種很多發票也很及時，停車也很方便，很滿意他們家的服務很周到細緻。旁邊就是中環城，還有海洋館出去玩很方便