Hotel B2 Hotels a Hat Yai

I booked the Luxury Room (3D2N), clearly stated I was travelling with 4 children (12, 10, 8 & 6). The booking policy said children of all ages are welcome. However, at check-in the staff insisted the room could only fit 2 adults + 2 kids, and demanded I book another room for my other children. Despite explaining, they refused to accommodate and told me to “deal with TRIP” if I wanted to cancel. In the end, I had no choice but to book another room for my kids. This unexpected situation was very frustrating, inconvenient, and disappointing, especially as it disrupted my family travel plans and added unplanned costs. It left a negative impact on my stay, as I had originally booked with the expectation that my family could stay together comfortably in one room as stated in the booking policy.

If you are looking for a budget stay for your self drive trip, I think the price is reasonable as the amenities are limited where better you bring your own towel and hair dryer along. Room’s amenities is not being refill every day even you are staying for more than 1 night. Towels are being change every day but towel is not in Snow White…and there are only 1dustbin in the room. There is free coffee and wrap as breakfast every morning just redeem at hotel lobby.

The room was clean and comfortable, the staff were friendly, and the location was very convenient. Everything went smoothly, and I would definitely stay here again.