Recensioni su Homeinn Plus(Harbin Central Street Sophia Cathedral)
Homeinn Plus(Harbin Central Street Sophia Cathedral)
105 Zhaolin Street, Daoli District, Harbin, Heilongjiang, ChinaDettagli hotel
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1 notte
Recensioni degli ospiti
4.8/5
Eccellente
1062 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.8
Servizio4.9
Pulizia4.8
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Tutte le recensioni(1062)
Recensioni positive(1053)
Recensioni con foto/video(162)
Posizione ideale(237)
Posizione conveniente(139)
Reception gentilissima(94)
Trasporti comodi(73)
Ottima colazione(36)
Ben arredato(23)
Da tornarci(23)
Ottimo caffè(8)
Recensioni negative(9)
Nomadica Bryan
Camera per famiglie
Soggiorno: dic 2024
Famiglia
13 recensione
4.2/5
Molto buono
Pubblicata: 14 dic 2024
location is extremely good for shopping.
accessible and very good distant from airport considering all the shops are mostly around here.
but the service from the front desk is questionable and there is nothing homely about coming here. this is not important but it is just a bonus if the hotel seriously focus on giving customers the feeling of coming home. when ask questions, they mostly dont really know how to assist you but just bluntly tell you to search online. ask for transfer ride to airport, they ask us to call the tour company next to their lobby to ask ourselves. ask for late checkout, they said it is not their usual practise and make it seem difficult. at the end, i just check out by 12. if i do come here, i believe for the price, we can find some hotel with much better handson service to give customer the service experience we are looking for in terms of hospitality.
Traduci
Risposta dalla struttura: 感謝您的反饋。我們非常重視您對位置的認可,同時也注意到前台服務方面的問題。我們會加強員工培訓,提升服務質量,以期為客人營造更加温馨舒適的入住體驗。對於給您帶來的不便,我們深感歉意。
Connieeee
Superior Single Bed Room
Soggiorno: nov 2024
Famiglia
2 recensione
4.7/5
Fantastico
Pubblicata: 25 nov 2024
We had a wonderful stay at Homeinn Plus! The property has been newly renovated, and the location is fantastic—Sophia Cathedral is right across the street, with easy access to 道理菜市场 and just a short walking distance to 中央大街 and 红砖早市.
There’s also a small refreshment bar for guests near the front desk. The staff at the front desk are incredibly friendly, and I really appreciated their help with holding my online parcels.
The room was spotlessly clean, and I was impressed by the smart speaker小度 (though it only responds in Mandarin). Highly recommended!
Traduci
Risposta dalla struttura: Dear guest! Thank you very much for taking the time to provide us with such a wonderful review. Your feed back is very important to us, and this is a great encouragement to our team. We will continue to strive to provide excellent service and comfortable accommodations to meet the needs of every guest. Located at 105 Zhaolin Street, the hotel is only one road away from Sofia Church and only about 7 minutes walk to Central Street. The location is ideal for visiting Harbin. Thanks again for your support and trust!
Yi Xin
Camera per famiglie
Soggiorno: nov 2024
Famiglia
1 recensione
4.5/5
Ottimo
Pubblicata: 23 nov 2024
We booked two family rooms at this hotel and had a mixed experience during our stay.
On the positive side, the front desk staff were very friendly and accommodating. The rooms were clean and well-maintained, and the hotel’s location is excellent, being close to the main attractions. Additionally, we had couriered some parcels to the hotel before our arrival, and the staff were very helpful in receiving and assisting us when we couldn’t initially locate them.
However, our stay was marred by a power shutdown from 11:30 PM to 4 AM on the first night. While there was an announcement posted near the lift, we unfortunately missed it and were not notified directly by the front desk or any staff. This lack of communication caused significant inconvenience during our first night.
Overall, the hotel has potential, but better communication with guests about such issues would greatly improve the experience.
Traduci
Risposta dalla struttura: Dear guests, thank you for your love to the hotel, we will continue to work hard to serve more guests and let everyone feel the warmth of home. Home has been committed to providing high amenities and high quality service! Your satisfaction is the best encouragement for such as home! Your suggestion will be taken into consideration! And I hope you will continue to support us. Come and have a look when you are free, drink tea, read books and listen to music. Sincerely welcome pro to come home again!
Michelle Swee
Camera per famiglie
Soggiorno: nov 2024
Viaggio con amici
1 recensione
4.7/5
Fantastico
Pubblicata: 22 nov 2024
Excellent Clean , helpfulness + receptionist. Yummy breakfast . Within 13 days trip in Heirongjiang we already come back and stay more then 3 times . Fantastic hospitality, 🥰 thumbs up 👍🏻 to this hotel
Traduci
Risposta dalla struttura: Dear guest, thank you for your recognition of the hotel, we will continue to work hard, strive to let more guests feel the warmth of "home", also hope you will come to see when you are free, sincerely welcome you to come to such a home again!
Ping
Camera per famiglie
Soggiorno: mag 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 30 mag 2024
Really impressive! Wasn't expect too much, in fact everything was above and beyond our expectation. Free laundry service (even though we haven't Use it), location near all hot spot and right beside sophia church like about 50 steps. Wonderful experience and highly recommend👍🏻👍🏻👍🏻
Traduci
Risposta dalla struttura: 親愛的賓客,感謝您的好評,從您簡潔的評價中能看出您對如家的滿意和支持,我們也希望用温暖有愛的服務,潤物細無聲的美好去打動每個賓客,始終為您提供一個舒適温暖的“家”。期待您再次光臨,感謝您的青睞。
Elisey
Camera per famiglie
Soggiorno: ago 2024
Viaggio con amici
15 recensione
4.7/5
Fantastico
Pubblicata: 10 set 2024
It’s awesome and new hotel! We are recommended!
Traduci
Risposta dalla struttura: Dear guests, thank you for your praise. From your concise evaluation, we can see your satisfaction and support for Rujia. We also hope to impress every guest with warm and loving service, and always provide you with a comfortable and warm "home". Looking forward to your next visit and thank you for your patrony.
Risposta dalla struttura: 尊敬的賓客您好,感謝您反饋的建議,酒店是2023年12月裝修完的,2月份開業,這邊一直很注重房間異味問題,如您遇到此類情況可以第一時間聯繫我們前台的值班同事,我們會及時且耐心的為您解決問題,另外就是酒店目前沒有裝修的情況,噪音產生的來源我們也會核查出來,避免此類情況的發生。感謝您對酒店服務以及地理位置的認可,這對我們是最好的鼓勵,我們也會繼續保持。也歡迎您下次再來的時候能有更好的體驗。
Risposta dalla struttura: 親愛的賓客,您好,您的温馨的留言洋溢着盛情的讚美,我們此刻心情飛揚,能得到您的讚許深感榮幸,同時也真誠感謝您對我們的喜愛和認可,在這裏的美好時光讓我們心存感動,讓賓客享有美好入住體驗是我們義不容辭的責任,同時我們也更有動力繼續前行,我們因為有您這樣的客人才會成長的更好,再次感謝您的好評,祝願您每天都快樂,有空也記得回“家”看看噢!祝您生活愉快
Risposta dalla struttura: 尊敬的賓客您好,感謝您對酒店的喜愛,我們會繼續努力下去,為更多的賓客熱情服務,讓大家都感受到家的温暖。如家一直致力於提供高設施和高品質服務!您的滿意就是對如家最好的鼓勱!您的建議我們也會悉心採納!也希望您能繼續支持如家。您有空了就常來看看,喝喝茶,看看書,聽聽音樂。真誠歡迎親再次來如家做客哦!
Risposta dalla struttura: 尊敬的賓客您好,感謝您對酒店的喜愛,我們會繼續努力下去,為更多的賓客熱情服務,讓大家都感受到家的温暖。如家一直致力於提供高設施和高品質服務!您的滿意就是對如家最好的鼓勱!您的建議我們也會悉心採納!也希望您能繼續支持如家。您有空了就常來看看,喝喝茶,看看書,聽聽音樂。真誠歡迎親再次來如家做客哦!
Risposta dalla struttura: 尊敬的賓客您好,感謝您對酒店的喜愛,我們會繼續努力下去,為更多的賓客熱情服務,讓大家都感受到家的温暖。如家一直致力於提供高設施和高品質服務!您的滿意就是對如家最好的鼓勱!您的建議我們也會悉心採納!也希望您能繼續支持如家。您有空了就常來看看,喝喝茶,看看書,聽聽音樂。真誠歡迎親再次來如家做客哦!
Risposta dalla struttura: 尊敬的賓客您好,感謝您對酒店的喜愛,我們會繼續努力下去,為更多的賓客熱情服務,讓大家都感受到家的温暖。如家一直致力於提供高設施和高品質服務!您的滿意就是對如家最好的鼓勱!您的建議我們也會悉心採納!也希望您能繼續支持如家。您有空了就常來看看,喝喝茶,看看書,聽聽音樂。真誠歡迎親再次來如家做客哦!
Risposta dalla struttura: 感謝客官的評價,非常感謝您對如家的肯定,在如家,當您走進大廳的那一刻開始,一抹微笑,一杯咖啡,一聲問候,表達瞭如家人的熱情與貼心,您的滿意只是我們的起點,驚喜與感動才是我們一直尋找的方向,追夢的路上,因為有您,如家的明天將會更好,太多的感謝,似乎此刻已經用言語無法表達了,千言萬語匯成一句話吧!如家之約,不見不散哦!