Recensioni su Fraser Residence Hanoi

Fraser Residence Hanoi offers very good accommodation for an upscale stay in Hanoi High level residence with fully equipped studios Excellent breakfast with both Vietnam / Wester delicacies Outdoor swimming pool + fully equipped gym including sauna and hammam

The room is massive for 3 people ~ there are 2 toliet ,a washing machine , a dryer and a well equipped kitchen! Very clean n tidy even got a sauna and steam , big gym and a pool ! Love it ! However they need to improve in service, there are few receptionists aren’t polite and seems lost when I ask them questions . When I check in, there’s only a lady to welcome me and I have to carry the luggages on my own to the room, zero service provided. And at first there are issue with the stove and the tv , I called the receptionist for help but I waited more than 30mins still no one came. I wonder if this is due to not near city centre so the service is not as good (?) The breakfast is so-so, not ALOT of choice But one good thing is they got free shuttle but the time slot is kinda weird and very rare. However it might not be super convenient if you are going to explore hanoi , if you take grab everywhere is not a concern , also kinda close to big supermarket and 30mins drive to airport !

Was surprise how big and clean the room is. Looking forward to stay here whenever I’m in Hanoi.

The facility and amenities are new and super clean, just the location is a bit far from the City center, so the commute takes 30-40 mins each way.

Nice and choices breakfasts with every day delicious noodles

I stayed in 5 places during my trip and Fraser was hands down my favorite. The service was exceptional across all levels and the rooms were so comfortable and relaxing.

Brilliant rooms and very friendly staff. If you're a tourist though, it's very far from the city centre - about 35-40 mins one way and it can get particularly bad during rush hour traffic. If you're OK with that I would 100% recommend, especially if it's a family - the rooms were very spacious, extremely clean and it felt like living at home!

The location is good. The apartment was impressively large, featuring a fully equipped kitchen. Very clean.

Location is abit far from old quarter, however transport is easy accessible!

Good hotel just location not convenient. Good breakfast helpful staff.

Great place and services convenient to go around the west of hanoi

Best, clean, big, comfortable modern , I am happy to stay here 😀

This five-star hotel offers impeccable service, with every detail thoughtfully taken care of from check-in to check-out. The environment is luxurious and comfortable, the rooms are spacious and spotless, and the facilities are top-notch. Moreover, the price is very affordable, offering excellent value for money. I especially want to commend Alice and Mimi, two outstanding staff members. They are warm, friendly, and attentive to guests’ needs, and their smiles are incredibly sweet, making the experience even more pleasant. Whether in the restaurant or room service, they demonstrate a high level of professionalism. This stay was an exceptional experience, and I will definitely return and recommend this hotel to my friends!

I really liked it Nice place Clean and the food is good Thank u