Recensioni su Carillon Boutique Hotel

Hotel location is perfect. The services and breakfast menu is awesome. Enjoyed our 4 nights stay. Room size is decent enough compared to other hotels in old quarters where room are very small.

Friendly staff.

Sạch sẻ, đẹp, thơm.

房間差，很小，有味道

好服務～ 接待人員很熱情

很好，住的挺滿意的！過來出差體驗不錯！

Personale molto gentile e disponibile, camere molto pulite, posizione strategica centrale, colazione abbondante e varia. Ci siamo ritornati per altre due notti, dopo aver visitato altre splendide località in Vietnam Mr David e il suo staff sono raggiungibili sempre con WhatsApp

Great place and central to walking tourism destinations within Old French Quarters. Staff are excellent and the rooms are clean and modern. Breakfast selection is also great with slight daily variations. Highly recommended for family or business stay.

We found the staff to be quite friendly and helpful. The rooms are decent, all the necessary amenities were present. Our room lacked a window. Breakfast was quite good even for vegetarians like us. The area was a bit cramped but was manageable.

Bad customer service, rooms are not looks like pictures . Not recommended this hotel, there are many more options with better offers. We would not be returning . AVOID!!! The location of this hotel is great, but that’s just about where it stops with this hotel. Unfortunately there was no fridge or safe in our room, and it would have been faster to dry your hair with a fan than the so called hair dryer. In addition, the WiFi barely worked. Unfortunately, our experience was ruined by the man on reception who checked us in. Sadly we did not get his name but he was very pushy, trying to sell us day trips and excursions for double the price that they were from shops in the city, even going as far as writing them all down on our travel ticket and asking us to sign, despite us saying no several times. The hotel manager messaged me directly after this offering a refund, but then ignored my subsequent messages completely when the refund did not come through. Do yourself a favour and stay somewhere else

Excellent service at Carillon boutique hotel. A special thanks to the receptionist Mr. Tom for giving us amazing food and drinks recommendations. A special mention to Mr. Robert for providing us with a comfortable stay. The hotel is located in old quarter and makes the stay at Hanoi very comfortable. The rooms are a bit small but from my observation all hotel rooms in old quarter are on the smaller side

Poor experience. The hotel was not honest in assisting us. The staff member was not helpful and ignored my messages, yet responded to my partner, not realizing it was related to our booking. They assumed it was a new booking. I will not return to this hotel. Best to book elsewhere. If you ever need assistance, forget it. Also, we were asked to leave a 5* review repetitively. When honesty is compromised what’s left ?

We hooked this hotel for 2nights and for me it was an average experience. Location was very good and that was the main advantage. Room size was very small and from washroom bed was clearly visible. This was is definitely okay for couple but dont book this hotel if you are going with friends or family. Breakfast option was also limited.

I recently stayed here, and I must say, the location was excellent - close to all the sights and sounds of the city. The staff were incredibly friendly and always ready to assist with a bright smile - shout out to Julia, Kevin, and Tom. However, I did notice that the room I was in needed some deep cleaning to freshen it up. Poor sound proofing and can literally hear chitchats from the lobby. Despite this small setback, my overall experience was pleasant, and I appreciated the warm hospitality of the hotel staff. P.S. Banh Mi 25 is 2 mins away, and the famous Michelin Bun Cha Dac Kim was a 5-min walk.