Recensioni su Vatc Sleep Pod Terminal 1

Risposta dalla struttura: Dear guest,Thank you for your review and for choosing VATC SleepPod for your stay.Your comments have been shared with the VATC SleepPod team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at VATC SleepPod and we hope you choose to create more memories with us whenever your travels bring you back to Hanoi, Vietnam.Warm regards,VATC SleepPod team

Risposta dalla struttura: Dear Mr/MsThank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Bich ThuyCustomer Service Manager

Risposta dalla struttura: Dear Mr/Ms Thank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Bich ThuyCustomer Service Manager

Risposta dalla struttura: Dear Ms/Mr Mona,Thank you very much for choosing to stay at VATC SleepPod and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.It is a pleasure to learn that you were pleased with your stay with us and we succeeded to make your experience at our property a memorable one. We are looking forward to welcome you back here soon. Warm regards,Tran ThomCustomer Service Manager

Risposta dalla struttura: Dear Ms/ MrThank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Tran ThomCustomer Service Manager

Risposta dalla struttura: "Dear .mr/ms,Thank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Tran ThomCustomer Service Manager"

Risposta dalla struttura: Dear Ms/MrThank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Bich ThuyCustomer Service Manager

Risposta dalla struttura: Dear Sir/ madam,On behalf of the VATC SleepPod, I would like to send you (guest's name) a respectful greeting and a sincere thanks for choosing our sleep pod service (or VATC SleepPod) during your stay in Hanoi.Thank you so much for sharing your experiences with us about your recent stay in Noi Bai Airport, Hanoi, Vietnam. We were sorry to hear that your stay at our establishment did not meet your expectations.In your letter, you stated that our service did not have a bathroom. For background, there had been no plans for a room hire service inside any of the airports in Vietnam until our sleep pods were installed and available for use back in 2014. Unfortunately, there was no space that we could rent and set up an independant bathroom facility for our guests use near to the pods. Whilst the pods are very convenient and comfortable, regretably they cannot have a bathroom service. They are primarily suitable for short stays and thats a reason in all online travel booking websites that we use to sell our sleep pod service such as ***********, Agoda and *******, we published this information: “The bathroom is not available on our property; Shared toilet is available in the airport”. We hope in the future, the airport authority will make some renovations and so that we can have a space to provide a bathroom service dedicated to our valuable guests.Please accept our sincere apologies. Given the unfortunate experience you had with this matter at VATC SleepPod. We do appreciate your frustration and understanding on this situation.If you have any furthur feedback or concerns please kindly let us know. We always strive to provide our guests with the highest quality all the time.Yours sincerely,Huong TrinhCustomer Service Manager

Risposta dalla struttura: Dear guest,We are truly grateful to read your inspiring review! Thank you for taking your time and for trusting us. We're thrilled to learn that you had a great stay with us. It is always our main goal to archive customer satisfaction, so we always strive to deliver high standards and to ensure that all our guests leave with beautiful memories.We hope you will choose to stay with us again on your next visit. Warm regards,VATC SleepPod team