Hanoi La Siesta Hotel & Spa

Remarkable food and service My husband and I recently had the pleasure of spending a few days in Hanoi during the Tet holiday, and we were absolutely delighted with our experience at this hotel. One aspect that truly stood out to us was the exceptional level of service provided by the staff. Upon our arrival, Mr. Hieu Ha warmly greeted us, confirmed our booking, and personally escorted us to our room. Throughout our stay, he consistently went above and beyond to ensure that all guests were comfortable and satisfied. His friendly demeanor and genuine care for our well-being left a lasting impression on us. Additionally, we had the opportunity to indulge in a spa session at their sister hotel, conveniently located just a short 5-minute walk away. Despite the closure of many establishments during the Tet holiday, we were in desperate need of some rejuvenation for our weary bodies. Thankfully, the sole receptionist on duty, Ms. Ngoc Pham was attentive and responsive, she skillfully managed to arrange an on-the-day booking for us and tirelessly catered to the needs of various guests. The breakfast buffet offered by the hotel was equally impressive. In addition to the sumptuous spread of food available at the counter (not a lot but good enough), guests also had the option to order made-to-order chicken or beef pho, as well as eggs cooked to their preference. We were pleasantly surprised by the incredible flavors of the pho; it surpassed our expectations in every way. The only minor drawback we encountered during our stay was the soundproofing of the rooms. Regrettably, it was not entirely effective in muffling the conversations and occasional coughs from neighboring guests, as well as the sound of doors closing. Overall, our stay at this hotel was exceptional. While the spa experience may not have been the absolute best we had during our trip, the attentive and friendly staff made us feel genuinely valued and ensured that our every need was met.

Great location, friendly staff and amazing breakfast. ☺️☺️☺️☺️☺️☺️☺️☺️

We had a great stay at La Siesta Ma May! Throughout our trip, they made us feel right at home - always making sure that our needs are fulfilled and queries answered. Special shoutout to Thanh Hang and her colleagues for looking out for us and going above and beyond to make us feel welcomed! Would highly recommend everyone who’s looking to visit Hanoi to give this hotel a try. Their Michelin-star restaurant, Red Bean Ma May, serves up some lip-smacking, high quality Vietnamese food. Their house bar offers great cocktails and a view over Hanoi’s old quarter. The in-house spa, La Spa, was the best massage I’ve ever had. So be sure to check them all out while you’re there too! The service across all these establishments is just as good as its hotel, such a great experience overall!

Loved the whole vibe of the hotel. The room was clean, sheets were perfect. Size of the room was good too and we had a huge window. There was a rooftop bar and the views were amazing. The staff at the bar were very knowledgeable and were so patient with our questions. Would 100% recommend this hotel and definitely staying here again when I head back to Hanoi.

The room is ok but toilet paper is not supplied enough , has to ask house keeper to provide more. The towels are little bit smelly. Breakfast is good and tasty. Even better than many restuarant in old town. Service is good.

Great location with perfect service and a beautiful roof top bar. Only thing that concerns me is that their towels smell funny...

Services are excellent. The staffs are friendly and caring. Facilities are good, the skybar had an excellent view. Food is decent but can be improved.

鬧中取靜的酒店，整體很高檔。定的家庭俱樂部房，此行最滿意的酒店。早餐很精緻，酒店人員素質很高，酒店的餐廳食物也很美味。小小的缺點，一是電梯少，小，而且慢。二是地處鬧事，門口沒有停車區域，有點擁擠。

超級棒的酒店，酒店位置沒得説，在非常方便的夜市旁，但是晚上卻很安靜，前台服務實在太好了，幫接送行李，回來都會提前開好大門等候，早餐也非常豐富，就是枕頭有點不舒服希望可以改進